We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Richmond Innsbrook

Traveller (50)
Room & Suite (32)
Traveller (50)
Room & Suite (32)
Dining (6)
Overview
Visit hotel website
4050 Cox Rd, Glen Allen, VA 23060-3396 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
Visit hotel website
Offers from Hilton Garden Inn Richmond Innsbrook
Special Offer:Double Points, Every Stay
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 15 partner sites to see rooms from US$90.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Glen Allen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "025a9326227f4433a77ce65207c6522b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224468,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[43758795],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":90,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"025a9326227f4433a77ce65207c6522b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":148,"lowestMetaPrice":90,"additionalPartner":false,"highestMetaPriceDisplay":148,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":148,"lowestMetaPrice":90,"highestMetaPriceDisplay":148,"hotelName":"Hilton Garden Inn Richmond Innsbrook","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjAyNWE5MzI2MjI3ZjQ0MzNhNzdjZTY1MjA3YzY1MjJiIiwiQUlLIjoiYTM0OGQ4YmZmMDU5NGY1MTljZTUzZWY1Mjg3MzlhN2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$90", "hasDates": true, "hacComplete": true, "contentIdMappings": {"43758795":"HiltonImages"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (791)
Filter reviews
785 results
Traveller rating
398
209
100
47
31
Traveller type
Time of year
LanguageEnglish
More languages
398
209
100
47
31
Show reviews that mention
All reviews front desk within walking distance excellent stay indoor pool staff was friendly business trip short pump great place to stay hot tub convenient location clean rooms omelet lots of restaurants shopping and restaurants enjoyed my stay very nice hotel would stay here again
FilterEnglish
Updating list...
1 - 5 of 785 reviews
Reviewed 1 week ago

Housekeeping and front desk lied about changing the sheets, room reeked of moldy smell, and hotel staff will work to blame each other and argue with you in the process. Never stay here, and don’t dare complain about the room unless you want extra charges...More

Review collected in partnership with Hilton Garden Inn
Date of stay: November 2018
Thank Erik M
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 1 week ago

Hello Erik M, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are truly sorry we did not exceed your expectations. As it is our our goal is to make...More

Hotel's Favourite
Reviewed October 27, 2018

We went to Shortpump for a nice weekend getaway for a little shopping and dining out. We stayed at the Hilton Garden Inn Innsbrook and it was superb. ABsolutely great breakfast buffet and the rooms were spotless as well as the entire facility. Great pool...More

Date of stay: October 2018
Thank Angie H
Response from Sara D, Director of Sales at Hilton Garden Inn Richmond InnsbrookResponded November 1, 2018

Angie, Thank you so much for taking time to write a review. We are so happy to hear that you enjoyed your recent getaway with us! We hope that we can welcome you back again soon.

Reviewed 2 weeks ago

Very friendly, helpful staff. Kind and cheerful staff members reallymade a difference for our stay - cleaning, front desk, breakfast staff were all attentive. Special thanks to Nina at front desk! The hotel is well situated near tube highway with lots of restaurants, stores, and...More

Review collected in partnership with Hilton Garden Inn
Date of stay: November 2018
Thank Dreamer19964583736
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 1 week ago

Hello Dreamer19964583736, Thank you for taking a moment to share your experience on TripAdvisor. My team and I were delighted to hear you found the services provided by our team members and the location of our hotel to your liking. As it is our goal...More

Reviewed 2 weeks ago

Very nice hotel. Rooms need better mattresses and pillows and perhaps an update. Can’t beat the price and location. There also should be luggage carts available in the lobby. The staff didn’t have any idea where they were.More

Review collected in partnership with Hilton Garden Inn
Date of stay: November 2018
Thank Deanne H
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 1 week ago

Hello Deanne H, Thank you for taking a moment to post a review about your recent stay. My team and I were delighted to hear you found our hotel accommodating overall. As it is our goal is to make every guest's stay better and brighter,...More

Reviewed 2 weeks ago

Now normally when I book at any of the Hilton Hotels, I always receive nothing but the best of service. At this particular location i only had a few problems that was assessed quickly. Housekeeping put queen sized sheets on a King sized bed (How...More

Review collected in partnership with Hilton Garden Inn
Date of stay: November 2018
Thank Dream60438951506
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 2 weeks ago

Dear Dream60438951506: Thank you for taking a moment to post a review about your stay at our hotel. It was concerning to learn that you encountered some issues with housekeeping, but my team and I were happy to learn that those issues were resolved to...More

View more reviews
About
Description
Hilton Garden Inn Richmond Innsbrook, a Glen Allen, VA hotel is located in Innsbrook Office Park near Short Pump Towne Center and downtown Richmond. Unwind in an inviting guest room with complimentary WiFi or More recharge with a dip in the indoor heated pool or work out in the fitness center. Presenting a 24-hour business center, this Richmond, VA hotel boasts over 4,000 sq. ft. of meeting space. Host a meeting or event for up to 120 guests and relax while our professional event staff takes care of the details. Unwind with casual bistro dining at The Garden Grille & Bar and savor freshly sourced American favorites. Snack on tasty treats from the 24-hour Pavilion Pantry. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
155
Price range
US$89 - US$198 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
,
Hilton Glen Allen
,
Hilton Garden Inn Glen Allen
,
Glen Allen Hilton
Location
United States > Virginia > Glen Allen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
155
Price range
US$89 - US$198 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
,
Hilton Glen Allen
,
Hilton Garden Inn Glen Allen
,
Glen Allen Hilton
Location
United States > Virginia > Glen Allen
Photos
Traveller (50)
Room & Suite (32)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Nearby
Nearby HotelsSee all 23 nearby hotels
Hyatt Place Richmond/Innsbrook
534 reviews
.07 km away
Hampton Inn Richmond-West
832 reviews
.31 km away
Richmond Marriott Short Pump
227 reviews
.33 km away
Comfort Suites Innsbrook
156 reviews
.37 km away
Nearby RestaurantsSee all 191 nearby restaurants
Mama Cucina
289 reviews
.12 km away
Silver Diner
479 reviews
.26 km away
Boychiks Deli
173 reviews
.10 km away
Hondos
265 reviews
.18 km away
Nearby AttractionsSee all 26 nearby attractions
Boomerang Air Sports
5 reviews
3.80 km away
Tom Leonard's Farmer's Market
25 reviews
1.35 km away
Room Escape USA
16 reviews
1.87 km away
Children's Museum of Richmond - Short Pump
44 reviews
1.51 km away
Questions & Answers
Ask a question
badgerfansx3
July 16, 2017|
AnswerShow all 5 answers
Response from LadyEll | Reviewed this property |
I had a car You may need to call them for that answer.
0
Votes
Cora C
August 18, 2015|
AnswerShow all 2 answers
Response from Carter M | Property representative |
Cora, Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
0
Votes
Cathy B
June 25, 2014|
AnswerShow all 2 answers
Response from Sara D | Property representative |
Unfortunately the hotel does not currently offer any shuttle services. The airport does have several rental car agencies as well as taxi services available.
0
Votes
Room Tips
"This is surrounded by Piano bars and open music venues, expect there to be more exterior noise just..."
angieh142
Oct. 27, 2018
Read review
"ask the front desk to help"
PascoBob
Oct. 5, 2018
Read review
"request a quiet room."
LUBerman
Sep. 29, 2018
Read review
"Ask for away from families with small kids. The front side gets early morning sun, the other side may get..."
DougS634
Sep. 4, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing