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All reviews front desk restaurants and bars within walking distance indoor pool excellent stay short pump clean rooms business trip staff was friendly hot tub enjoyed my stay omelet very nice hotel would stay here again bed was very comfortable great place to stay free breakfast
Spent 2 nights here last weekend, had a functional toilet for approximately 5 minutes of that time. The first night, I got in very late, and Maintenance wasn't available, so they offered me a plunger(!), told me use to use the public restroom on the...More
We stay here every year when my son plays in the state championship chess tournament. Even though the chess is grueling and stressful, we look forward to this little vacation every year. The hotel is comfortable and well appointed, the service is excellent, and there...More
Thank Doug S
Response from Sara D, Director of Sales at Hilton Garden Inn Richmond InnsbrookResponded September 5, 2018
Doug, Thank you so much for taking time to write a review. We are so happy to hear that you enjoyed your recent stay and that you look forward to attending the chess tournament each year! We look forward to seeing you again in 2019.
Fine hotel and great short pump location, walking distance to Hondos and capital brew house which are two great restaurants. Rooms could use a remodel though, definitely one of the more dated Hilton Garden Inns around.More
Thank Mike G
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 3 days ago
Dear Mike G,
Thank you for taking the time to post a review about your recent stay at our hotel. We sincerely appreciate your feedback, and we delighted to hear that you found our location to be accommodating. However, we are very sorry you were...More
I have stayed at this property many times but this last visit I was placed in a room that faces a bar or restaurant that blares loud music. If one is interested in working in the room, one needs to alert the front desk about...More
Response from Sara D, Director of Sales at Hilton Garden Inn Richmond InnsbrookResponded 1 week ago
PascoBob thank you for taking time to review our hotel. We do apologize that you experienced noise from the Shoppes behind the hotel. Occasionally they do have evening events with music and unfortunately that is out of our control. We do try to notify our...More
Hotel was clean . Most staff frendly . Good location ... Only issue is my room was left open by the housekeeping manager and I was robbed. I estimated about $250.& All the manager do was comp 1nightt ($99) . I was there for 4...More
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Thank Michael P
Response from Sarah B, Manager at Hilton Garden Inn Richmond InnsbrookResponded 2 weeks ago
Dear Michael P,
Thank you for taking the time to post a review about your stay at our hotel. It is only through feedback- such as yours- that we are able to learn what we are doing right, what we are doing wrong, and where...More
Hilton Garden Inn Richmond Innsbrook, a Glen Allen, VA hotel is located in Innsbrook Office Park near Short Pump Towne Center and downtown Richmond. Unwind in an inviting guest room with complimentary WiFi or …Morerecharge with a dip in the indoor heated pool or work out in the fitness center. Presenting a 24-hour business center, this Richmond, VA hotel boasts over 4,000 sq. ft. of meeting space. Host a meeting or event for up to 120 guests and relax while our professional event staff takes care of the details. Unwind with casual bistro dining at The Garden Grille & Bar and savor freshly sourced American favorites. Snack on tasty treats from the 24-hour Pavilion Pantry. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Carter M | Property representative |
Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let me know if you have further questions.