We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Richmond Innsbrook

721 reviews
Save
Traveller (45)
Room & Suite (50)
Dining (9)
Overview
  • Excellent51%
  • Very good27%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“front desk”(80 reviews)
“indoor pool”(17 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Richmond Innsbrook
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar. 12Mar. 13
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$179.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Glen Allen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ca992ad74de74c6ab4dd6589ecbaf55f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224468,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65687488],"additionalContentIds":[],"pollCount":0,"checkin":{"day":12,"month":3,"year":2018},"checkout":{"day":13,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":179,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ca992ad74de74c6ab4dd6589ecbaf55f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":191,"lowestMetaPrice":179,"additionalPartner":false,"highestMetaPriceDisplay":191,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":191,"lowestMetaPrice":179,"highestMetaPriceDisplay":191,"hotelName":"Hilton Garden Inn Richmond Innsbrook","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNhOTkyYWQ3NGRlNzRjNmFiNGRkNjU4OWVjYmFmNTVmIiwiQUlLIjoiN2VkYjYwMWQwNzAyNDM5ZWI5NWNmYWFjN2U0YzRhOTQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/03/2018", "checkOut": "13/03/2018", "lowestPrice": "US$179", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65687488":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (721)Write a Review
There are newer reviews for Hilton Garden Inn Richmond Innsbrook
See the most recent reviews
Filter reviews
715 results
Traveller rating
353
200
92
44
26
Traveller type
Time of year
LanguageEnglish
More languages
353
200
92
44
26
Show reviews that mention
All reviewsfront deskwithin walking distanceindoor poolexcellent stayhot tubrooms were cleanbusiness tripshort pumpstaff was friendlyconvenient locationenjoyed my stayshopping and restaurantsgreat place to staylots of restaurantswould stay here againvery nice hotelbed was comfortable
FilterEnglish
Updating list...
81 - 85 of 715 reviews
Reviewed 11 August 2017

The rooms smelled strongly of disinfectant to mask the smell of cigarette smoke. I had to kill a large spider and there was no water pressure. It was very disappointing. I was entitled to free breakfast as part of my reservation and I had to...More

Review collected in partnership with Hilton Garden Inn
Thank pamelawG5737MR
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 17 August 2017

PamelaW, I am sorry about the strong smell and spider during your stay. We try our best to uncover these type of issues during our daily inspections and we surely missed something before your stay. Your comments about that and the breakfast voucher will be...More

Reviewed 11 August 2017

we meet year every August for a mid-year seminar. This is a perfect location. The restaurants are in walking distance and the food is good. The hotel location of the hotel is perfect for me coming from Woodbridge.More

Review collected in partnership with Hilton Garden Inn
Thank donnabW2135YZ
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 17 August 2017

Donna, We have enjoyed our conferences so much and we are glad your group has found a home for them. Thanks for the review and please share continue to share how easy it is to meet all day and breakaway all night without getting in...More

Reviewed 10 August 2017

Have stayed here a few times while traveling on business. Great location with restaurants within walking distance and walking trails nearby. The staff is always friendly and the rooms are clean and comfortable. The breakfast cook was very friendly, personally delivered my omelet and the....More

Review collected in partnership with Hilton Garden Inn
Thank Dnrmil
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 17 August 2017

Dnmil, We are so glad you have enjoyed your stay at the property. We love the review and can easily make an adjustment to our coffee bar to add hot water for teas. We went away from this a few months back to look a...More

Reviewed 8 August 2017

I Highly recommend the area , accesible to 64 and Short Pump. Excellent service and hospitality . Great service and kind people!! Very good breakfast and inexpensive . Looking forward to be back there in the future.

Review collected in partnership with Hilton Garden Inn
Thank Pedrogszalay
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 9 August 2017

Pedrogszalay, Hospitality is about the people and we are glad you noticed our people when you stayed with us. Thank you for the nice comments, I look forward to sharing them with our staff. See you soon.

Reviewed 8 August 2017

I absolutely LOVE LOVE LOVE this hotel. I will definitely stay at this location again. The staff are very engaging, helpful, and always greeted me with a smile and great conversation. I was so comfortable, I didn't want to leave my room.

Review collected in partnership with Hilton Garden Inn
Thank NFINIT2016
Response from Carter M, General Manager at Hilton Garden Inn Richmond InnsbrookResponded 9 August 2017

Latashaa, Sounds liek next time you just need to plan on staying a little longer. We are so glad you "LOVE" the hotel and especially love hearing the comments about the staff engagement. Will see you soon.

View more reviews
PreviousNext
11516171819143
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$104 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glen Allen
#6 Romantic Hotel in Glen Allen
#7 Business Hotel in Glen Allen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (45)
Room & Suite (50)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
badgerfansx3
16 July 2017|
AnswerShow all 5 answers
Response from LadyEll | Reviewed this property |
I had a car You may need to call them for that answer.
0
Votes
Cora C
18 August 2015|
AnswerShow all 2 answers
Response from Carter M | Property representative |
Cora, Thank you for reaching out. The windows do open about 4 inches but have a safety bare that does not allow it to go further. The window is about 4 feet tall and opens from top to bottom. I hope this helps and please let... More
0
Votes
Cathy B
25 June 2014|
AnswerShow all 2 answers
Response from Sara D | Property representative |
Unfortunately the hotel does not currently offer any shuttle services. The airport does have several rental car agencies as well as taxi services available.
0
Votes
Room Tips
"I was in a suite for two days which I do prefer"
Read review
"Don't recommend this Hotel"
Read review
"Double Queen beds were very comfortable."
Read review
"Hilton Honors Gold get free breakfast which was tasty and great for 5 member family"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing