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Candlewood Suites Glen Allen

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Traveller (16)
Room & Suite (19)
Dining (1)
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Ratings and reviews
Certificate of Excellence
  • Excellent48%
  • Very good27%
  • Average11%
  • Poor8%
  • Terrible6%
Travellers talk about
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What's included
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
Self-Serve Laundry
Babysitting
Restaurant
2 Star Hotel
Offers from Candlewood Suites Glen Allen
Special Offer: Book Direct and Save
Hotel deals
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Location and contact
10609 Telegraph Rd, Glen Allen, VA 23059-4684
Hotel website
22 km to Richmond Intl Airport (Byrd Field)
56 restaurants are within a 2 km radius
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (104)
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102 results
Traveller rating
45
29
12
9
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LanguageEnglish
45
29
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9
7
Show reviews that mention
All reviewsfull size frigfree laundrygranite countertopslong stayroom was cleannice kitchenstove topflat screeni highly recommend this hotelqueen bedother hotelswould stay againnice propertynight's sleepoffice parkshower headbusiness center
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1 - 5 of 102 reviews
Reviewed 1 week ago

When I checked in, I soon discovered I had company in the room in the form of a mouse. Once it was trapped, some larger version, possibly a rat. went nuts and would make all kinds of noise at night. I think they finally had...More

Thank Jagdish K
Hotel's Favourite
A TripAdvisor Member
111
Reviewed December 9, 2017 via mobile

We usually stay with family when we travel to VA, but this time decided to stay at a hotel and it was awesome. The staff was friendly and willing to assist when we needed and there was a list of amenities like free laundry, fitness...More

Thank A TripAdvisor Member
Response from Candlewood S, Front Office Manager at Candlewood Suites Glen AllenResponded December 11, 2017

Good Afternoon, Thank you for taking the time to provide us with your feedback. We are thrilled to hear your stay was so enjoyable. We are happy we were able to provide you excellent service, were able to accommodate your needs and provide you with...More

Reviewed 2 weeks ago via mobile

I was so impressed with the front management and the care and attention each of my family members received. We had comfortable amenities. The location is close to the highway. I highly recommend this hotel.More

1  Thank chellaminor
Response from Candlewood S, General Manager at Candlewood Suites Glen AllenResponded 2 weeks ago

Good Afternoon, Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND NORTH-GLEN ALLEN. We love hearing when our guest has enjoyed their stay! We truly enjoyed having you as our guests. It was like saying good bye to...More

Reviewed 2 weeks ago via mobile

I was surprised to see a full kitchen, stove, dishwasher, full fridge. Front desk was friendly. The parking lot was quite full when I arrived at 10pm and there is no drive through to pull up and unload the car so had to bring a...More

Thank Mattspyro
Response from Candlewood S, General Manager at Candlewood Suites Glen AllenResponded 2 weeks ago

Good Evening, Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND NORTH-GLEN ALLEN. We love hearing when our guest has enjoyed their stay! We are so happy it was enjoyable. I do apologize for the lack of parking....More

Reviewed April 20, 2018

Each time that I have stayed at this location I have experienced over and beyond customer service! I loved the fact that each time I was placed in different room type which helped me really to understand the beauty of the Candlewood Suites hotels. I...More

2  Thank alyciamayo17
Response from Candlewood S, General Manager at Candlewood Suites Glen AllenResponded April 23, 2018

Good Morning, Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND NORTH-GLEN ALLEN. We are elated to hear your stay with us was so enjoyable. I will be sure to pass on your kind words to the entire...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Babysitting
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$89 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$89 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (16)
Room & Suite (19)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Tricaresanta
December 4, 2017|
Answer
Response from Webb L | Reviewed this property |
Yes I get a room on the parking lot side of the building and avoid the noise.
0
Votes
Nicole T
October 22, 2017|
AnswerShow all 3 answers
Response from gljoh | Property representative |
Good Morning, I can assure you this issue was handled and resolved promptly. Feedback is always appreciated as it gives us the opportunity to improve our services and ensure the best possible experience for our guests... More
0
Votes
Room Tips
"Make sure to have room preferences on reservation prior to arrival."
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"Very nice hotel for pet friendly requiremets."
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"I requested a quiet room away from vending and ice."
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"Get away from the side that faces the highway"
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