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Candlewood Suites Glen Allen

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Self-Serve Laundry
Dry Cleaning
Babysitting
Non-Smoking Hotel
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Room features
Suites
Kitchenette
Non-Smoking Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
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Special Offer:Annual Sale
Hotel deals
Reviews & more
108Reviews
44Photos
3Q+A
24Room tips
Traveller rating
  • 49
  • 29
  • 14
  • 9
  • 7
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  • English
Show reviews that mention
+1
Found this property while seeking lodging on the north side of Richmond, Virginia, paying in advance for a very good rate. Property was easy to find and is located near a shopping center with a few restaurants and shops, but area is not pedestrian-friendly. Check-in seemed a bit
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+1
Check in went smoothly, with a nice front desk receptionist. Nothing all that exceptional about the service, though, unlike many others' experience, apparently. The hotel seemed nice enough, my room was nice and large, and it was all for a very good value, but I just had this fee
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We stayed at this location for one month. Miss Gloria and her team provided exceptional customer service.The hotel was clean and felt like home. I will stay again and so will out of town family when they visit me.
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Response from Candlewood S, General Manager at Candlewood Suites Glen Allen
Responded Aug. 14, 2018
Good Afternoon, Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND NORTH-GLEN ALLEN. We are so happy to hear your stay was comfortable and enjoyable! I will be sure to share your kind words with everyone hear at the Candlewood. Your feedback is always appreciated and sincerely valued. It assists us in making the necessary changes needed to enhance every guest experience. We look forward to seeing you and your family again real soon!
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My husband and I booked a stay at Candlewood in Glen Allen, we arrived for a funeral which was hard on me. After checking in, had a couple questions which it was then I came into contact with two very professional,caring ladies Miss Nadia and Miss Melissa. After talking to them a
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Response from Candlewood S, General Manager at Candlewood Suites Glen Allen
Responded Aug. 14, 2018
Good Afternoon, Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND NORTH-GLEN ALLEN. Thank you for taking the time to tell us about your experience at Candlewood Suites RICHMOND NORTH-GLEN ALLEN. I am very sorry for your loss and heartache. I am so pleased to hear our staff took such good care of and showed you so much compassion during this most difficult time. I will be sure to share this with both Nadia and Melissa. Your feedback is always appreciated and sincerely valued and will be used to ensure we continue to offer our guests our very best. We look forward to seeing you again!
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When I checked in, I soon discovered I had company in the room in the form of a mouse. Once it was trapped, some larger version, possibly a rat. went nuts and would make all kinds of noise at night. I think they finally had the rat blocked by repairing an undiscovered opening to
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Previous
Album Categories
All photosTravellerRoom & SuiteDining
View of Interstate 95 from room
Interior queen suite
Interior queen suite looking toward kitchen area, bath
Full bath, bulk amenities
Previous
Does this hotel have a strong air freshener smell in room or hallway?
It does have an automatic freshener in the hallway which is on a timer and the rooms are aromatic. Some of guests say it is strong others enjoy it. If you call us once your reservation is made, we will make sure your room is lightly sprayed.
1 vote
Edit: I was facing the highway. Really noisy.
Yes I get a room on the parking lot side of the building and avoid the noise.
0 votes
Jaade W, thank you for your review. Why was the sleep quality not a 5? I have a future reservation within two weeks.
Good Morning, I can assure you this issue was handled and resolved promptly. Feedback is always appreciated as it gives us the opportunity to improve our services and ensure the best possible experience for our guests. We are looking forward to seeing you in two weeks. If you have any questions or should need further assistance, please feel free to contact me at 804.262.2240. Thank you for choosing Candlewood Suites North-Glen Allen. Have a wonderful day!
0 votes
Show all answers
"Odd-numbered rooms are away from Interstate traffic"
"Make sure to have room preferences on reservation prior to arrival."
"Very nice hotel for pet friendly requiremets."
"I requested a quiet room away from vending and ice."
"Get away from the side that faces the highway"
Previous
PRICE RANGE
US$70 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
glen allen candlewood suites
LOCATION
United StatesVirginiaGlen Allen
NUMBER OF ROOMS
84
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