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Crowne Plaza Hampton Marina

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Crowne Plaza Hampton Marina
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455 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hampton Marina
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Showing 451: English reviews
Reviewed 29 December 2014

My husband and I went to the Crowne Plaza Hampton to visit my Navy son for Christmas. This Crowne Plaza is close to Newport News, which is the main reason we stayed there. Take into consideration that while we were in Hampton, the main event was a dubstep show that had the town overrun with tie-dye-clad folks, one of which...

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Helpful?
2Thank Belinda F
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. We wish you safe travels.

Suffolk, Virginia
Reviewed 24 December 2014

Spent 1 day at the Crowne on 12/201/14. Company I work for had a Christmas celebration there. Upon arrival, we were met by a kind young lady at the front desk. Went to our room and found the room to be in great condition (room and bath were clean). The bed comfort was excellent and sleep quality was great. The...

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Thank Thomas P
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing and reviewing our hotel. We wish you safe travels and look forward to your next visit.

Pennsylvania
Reviewed 12 December 2014

The restaurant was completely empty at 1pm during the middle of the week (very bad sign). We thought that we couldn't go wrong ordering the cod fish sandwiches and home made potato chips (WRONG!). The fish was processed, previously frozen, served lukewarm and had a few cold spots. The roll was not fresh. The chips were overcooked and flavorless. And...

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3Thank Car G
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for sharing your comments. We are sorry to hear about your experience. It should not have happened.

Maryland
Reviewed 11 December 2014

I stayed here three days ago I not only am I giving you guy 10s, I'm giving you 11's. Mainly because of the gorgeous Front Desk Agent Opal was the most friendliest person I met. very personable felt comfortable relaying my minor issues of my room with her and she handled them with ease. And I met her boss Stephen...

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2Thank Charles L
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for reviewing our hotel. We appreciate your nice comments and look forward to your next visit.

Haverhill, Massachusetts
Reviewed 4 December 2014

We came here on July while vacationing from NC the staff was so nice the scenery was so pretty it was at a seaside view almost felt like I was on a cruise there was an outdoor pool the restaurant was nice too I enjoyed the meal the bed was relaxing I would totally recommend this place.

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Thank Ju- C
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your nice comments about the staff here at the hotel.

Columbus, New York, United States
Reviewed 4 December 2014

We have never been treated more personally that at this venue. Our niece's wedding recep. was held there and your staff, Theresa Baggs, Janera, Thelma, Nisae, Kat and Simone became like friends in just one night. No one else would note a guest limping and ask if there was a problem and doctor a blister from ill fitting shoes. That...

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Helpful?
Thank MaryAnn M
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel.

Hampton, Virginia
Reviewed 28 November 2014

The hotel's public areas were lovely with a nautical theme. We had called ahead to make sure they were offering a traditional Thanksgiving dinner and they read me the menu so we were expecting limited but traditional choices. We arrived about 4 pm to discover they were out of turkey (apparently they cooked 3 but offered it on their brunch...

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1Thank Stephanie S
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your feedback. I do apologize for your dining disappointment. It should not have happened.

Hampton, Virginia
Reviewed 26 November 2014

Candace Elliott is a great example of the right person that will make a good experience a great experience. Her customer service and concern for the guest are wonderful. The room was for a family member that needed wheelchair accessible and she loved the room.

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Thank Dexter G
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your nice comment about our hotel.We appreciate your review. Thanks again.

Atlanta, Georgia
Reviewed 25 November 2014

I stayed there and honestly I do not see why people would make bad comments about this hotel. The only small issues I had was the dining servers seem to be a bit distracted and not attentive and the rooms were a bit run down The Housekeeper Ebony was very friendly the Banquet manager Teresa and the front office Manager...

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2Thank Bikers N
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for choosing our hotel for your traveling needs.and thank you for your nice comments about our hotel and staff.

Dayton OH
Reviewed 21 November 2014

My first impression of this hotel was poor, and unfortunately did not improve significantly. When I arrived on a Wednesday evening, the hotel bar was having live jazz and they were packed full. This caused the patrons to spill into the lobby, being loud and raucous. When arriving at my room, I was very disappointed to see that it was...

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Thank Ctaylor8807
Melvin N, General Manager at Crowne Plaza Hampton Marina, responded to this review

Thank you for your review of our hotel I am sorry for the inconveniences you incurred they should not have happened. We hope you will give our hotel another try in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Nestled between renowned Hampton University and the celebrated Virginia Air & Space Museum, our lodging is the only waterfront hotel in Hampton, VA. Our newly renovated guest rooms provide floor to ceiling views of downtown Hampton or the Hampton River. ... more   less 

Additional Information about Crowne Plaza Hampton Marina

Address: 700 Settlers Landing, Hampton, VA 23669
Region: United States > Virginia > Hampton
Price Range: $129 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hampton Marina 3.5*
Number of rooms: 173
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Also Known As:
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hampton Marina staff and other travellers.
2 questions
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Troutville, Virginia
1 month ago
Chesapeake, Virginia
over a year ago

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Questions? Get answers from Crowne Plaza Hampton Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring own drinks”
lamontj613, 16 Apr 2017 | Read review
“No really bad rooms to worry about.”
wannabevirginian, 11 Apr 2017 | Read review
“As always, away from the elevator and ice machine.”
laliva2017, 6 Apr 2017 | Read review
“All rooms were good!”
nchambers229, 21 Feb 2017 | Read review
“Water view is the best for seeing the boats coming in and going out each day.”
landollks, 15 Feb 2017 | Read review
5 of 5