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Candlewood Suites - Hampton

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Candlewood Suites - Hampton
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137 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed 9 April 2015 via mobile

My children and I stayed here for 10 days. The experience was good overall. The bed was uncomfortable, it was very springy. Pillows could have been newer. They offer free laundry machines which I loved and made good use of. They also offer food items for sale..way too pricey for me but a nice selection. The kitchen is why I...

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Helpful?
1Thank Sharmaine S
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Sharmaine S for the review. We are happy to hear you had a great stay with us and took advantage of the amenities we offer. Out staff takes pride in providing excellent service to make sure your stay is fantastic. Thank you for the review and thank you for staying with us.

Williamstown, New Jersey
Reviewed 27 March 2015

Stayed here just a night - drove to VA from NJ to pick up my son's dog (my son works for military). I booked this hotel due to the pet allowed policy. Staff - awesome! Pet policy - awesome! Room - so much nicer than I expected for a no frills hotel. Rooms have kitchens with full refrigerators, free wi-fi,...

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2Thank Michele Z
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Michele Z for the fantastic review. We are happy to hear you had a great stay with us, and loved our rooms. Our staff takes pride in providing great service to each of our guests and their furry friends. We hope to provide accommodations again in the future. Once again thank you for the review.

Raleigh, North Carolina
Reviewed 3 March 2015

My husband and I along with our four year old daughter made an unscheduled and unexpected check-in at the Candlewood Suites in Hampton, Virginia. The young lady, whose name I failed to obtain was very polite, considerate, and provided excellent customer service. We were checked into our room quickly. I have stayed at other Candlewood Suites as well as many...

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2Thank Charmin541
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Charmin541 for the five star review. We are ecstatic you had a great experience at our property. Our entire staff takes pride in providing great customer service, and we are excited to hear you were able to experience it. We will be passing along your kind words to the staff. Thank you for staying us and thank you...

Washington DC, District of Columbia
Reviewed 27 February 2015

What a great surprise! This hotel is off the main road (very peaceful, yet near everything in Hampton). The price for a one-bedroom suite is incredible. The hotel staff are all incredibly friendly and professional. Free access to washers and dryers. The laundry and gym are open 24 hours. The bed was very comfortable with PLENTY of pillows (when have...

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Helpful?
2Thank John W
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you John W for the five star review. We are pleased to hear you had a great stay from check-in to check-out. It's also great to hear you took advantage of our wonderful amenities during your stay. Thank you for the kind words, which will be passing along to our staff, and thank you for the five star review.

Hampton, Virginia
Reviewed 5 February 2015

Check-in was a breeze, the rooms are very spacious and clean, due to the weather; we didn't go to the pool which is on the roof, which is neat, the fitness room has vast options of exercise equipment. I would definitely return.

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Thank elmolover81
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you elmolover81 for the five star review. We are happy you had a great experience from check-in to check-out. We hope to provide accommodations again the next time you are in Hampton. Once again, thank you for the five star review.

richmond, va
Reviewed 4 February 2015

I have stayed at this location before. It is always clean, then rooms are nicely laid out, I love the kitchen, fridge etc. I had several issues this time, my bed was a queen, I prefer a King, the mattress was uncomfortable, the HVAC blower was under the window blowing directly on the bed,so we got little sleep this time...

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Thank susan822
IHGCare, Guest Relations Manager at Candlewood Suites - Hampton, responded to this review

Dear susan822, Thank you for sparing some time out of your busy day to write us a feedback regarding your recent stay. I am glad to see that you were able to take delight in the quality of service our hotel staff members were able to provide during your stay. On the other hand, It is regretful to see that...

Reviewed 2 January 2015 via mobile

This is the 4th or 5th time I've booked this hotel while visiting Hampton Roads. Always very clean. The front desk staff are always friendly and helpful. The doors on the bathroom are always weird the way they open, but the singles and one bedroom suites are always well sized and spotless. I'm getting ready to reserve my next stay!

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Thank HeatherORealtor
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you HeatherORealtor for the review. We are happy to have provided a great stay for you. Our staff take great pride in providing the best service, and making sure each guest feels at home. Thank you for the review. We will see you next time you are in Hampton Roads.

Reviewed 10 December 2014

Excellent Hotel. PET FRIENDLY!! Best customer service. my family loved it . We are definitely coming back. THE ROOM WAS CLEAN A LOT OF SPACE AND BEAUTIFUL SURROUNDINGS. My dogs enjoy every min. don't look no more this is the place to stay!!!

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Thank Deborah C
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Deborah C for the five star review. We are happy to hear you had an amazing stay with us, and your pets also enjoyed it. We take pride in providing excellent customer service, and will pass along your kinds words to the staff. Once again, Thank You for the review, and we hope to see you next time.

Valdosta, Georgia, United States
Reviewed 2 December 2014

Upon arriving, I was informed that due to some hold overs, I could not have the room i had reservations for. Instead they were giving me two smaller rooms for the same price the one larger room. This would normally worked very easily except the was a family trip and I have three younger children. Well, after much thought and...

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1Thank Marc_Davis
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you Marc_Davis for the review. We are glad to have helped make your stay comfortable. In addition we appreciate the feedback, and we hope to provide accommodations the next time you are in Hampton Roads. Once again, thank you for the review.

east coast
Reviewed 24 October 2014

Our stay with our large dog was excellent overall. At the price point, I expected much less than what I got. Dog-friendly hotels are scarce in this area and some of them charge exorbitant pet fees or have terrible reviews. I felt this one was reasonable. The hotel is quiet, clean, attractively updated, and in a safe, peaceful area. What...

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Thank asmommy
CWSHPT, Front Office Manager at Candlewood Suites - Hampton, responded to this review

Thank you asmommy for the five star review. We are thrilled to have provided you and your pet with such comfortable accommodations. I will pass your kind words on to the staff, and once again, thank you so much for your review.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
New Renovated Guest rooms. Feel free to experience the Candlewood Suites Hampton, VA. Enjoy our extended stay hotel offering apartment like studio and one bedroom suites, similar to corporate housing. At this recently renovated hotel, enjoy our new Comforts of Home Bedding Collection, fully equipped kitchens, free local calls, and stay connected via our free high-speed Internet access. Unwind in our complimentary fitness center while using our free guest laundry. Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. We are a pet friendly hotel (fees apply). The hotel is convenient to numerous businesses, Langley AFB, Fort Monroe, NASA Research Center, Ft Eustis, Hampton Coliseum, Hampton University, Newport News Naval Base, and Hampton Convention Center. The hotel is 21 miles from Norfolk International Airport (ORF). US Armed Services and government employees are welcome at Candlewood Suites Hampton which always offers government per diem rates. Whether staying for business, pleasure, or relocation, the caring staff at the Candlewood Suites Hampton is ready to serve you! Consider us home while visiting Hampton Roads, Yorktown, Newport News, Williamsburg, Norfolk, and Suffolk, VA. ... more   less 

Additional Information about Candlewood Suites - Hampton

Address: 401 Butler Farm Rd, Hampton, VA 23666
Region: United States > Virginia > Hampton
Price Range: $123 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Hampton 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Candlewood Suites - Hampton Hotel Hampton
Candlewood Hampton
Hampton Candlewood Suites
Hotel Style:
#2 Business Hotel in Hampton
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Hampton staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Candlewood Suites - Hampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 207 nice suite away from elevator”
EllenB984, 30 Sep 2016 | Read review
“Ask for a room on the upper floors. You can here walking above from first floor rooms.”
625nichelej, 1 Sep 2016 | Read review
“If you have dogs, ask for a room near an exit and staff will try to comply. There is a designated pet area at the rear of the property.”
rowemorr, 16 Jul 2016 | Read review
“Queen suite third floor.”
992victoriah, 19 Jun 2016 | Read review
“Rooms facing the back of the property overlook a small pond.”
USChiker, 30 Mar 2016 | Read review
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