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Suburban Extended Stay Of Hampton

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Suburban Extended Stay Of Hampton
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80 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Hampton, Virginia
Reviewed 3 October 2014

Stayed for 1 month. Room cleaned once a week. Service was A-1. Staff (George) at the front desk was very friendly and very helpful; and the housekeeping crew did an excellent job at keeping my room clean. I disagree with one poster in saying that the kitchenette was too small-I found it to be just right. Just try not to...

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Helpful?
2Thank Arthur W
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for your kind words. We work very hard to provide a great stay for all of our guest. I am happy to hear that you enjoyed your stay. I do appreciate your mention of our kitchens and that fact that we are an extended stay hotel with kitchenettes. We offer all that a traveler would need for an...

Reviewed 28 September 2014 via mobile

I payed over 200 dollars for 3 nights here. .. tried takin a shower n took 7 mins to get hot water... finally get in after a long day grab my towel n its covered in black long hair and short black pubic hair. Omgshhh opened the other towel and same thing. Had to dry off with a handtowel. A...

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Helpful?
3Thank Hpttrvl
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for taking the time to do a survey. I am disappointed to hear that you were not happy with your stay. Please be assured the towel issue you raised has been addressed and appropriate action has been taken. Please accept my sincere apology for any inconvenience you may have experienced.

Milton Keynes
Reviewed 14 August 2014

My Room was a little tired in places but was clean as was the sheets and towels provided. Staff were very helpful and I would stay again if I was on a budget, in fact one of my colleagues paid twice as much near the Coliseum and I waould say his room was a lot worse.

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Helpful?
Thank Warthog69
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Takiyah, Property...

Reviewed 5 August 2014 via mobile

Stayed here one night to break up a trip to VA beach. Pros: Clean lobby, friendly staff, basic room, laundry. Cons: carpet needed vacuuming, thin sheets, tiny kitchenette, small fridge. Glad we weren't doing an "extended stay." The place is too small for more than one or 2 nights.

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Helpful?
Thank Erytheia J
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Hi Erytheria, Thank you for taking to time to write a review. We appreciate all feedback from our guest. I am happy to hear you received good customer service during your stay. Should you ever decide to stay here again, you might want to consider one of our larger rooms. We do offer doubles, kings with a double and queen...

Chesapeake
Reviewed 4 August 2014

The sheets were dirty and I had to wait a hour and a half for some more, the carpet was filthy,when walked on it barefoot me feet was sticky the room stink to bad the couch was old and dirty the mattress made noise EVERYTIME I moved, this was the worst stay ever and I will NEVER come back!

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Helpful?
Thank Katrice211
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Drear Katrice 211, I am sorry to hear your stay was less than satisfactory, Please understand the comments we receive are taken seriously, and the appropriate action has been taken. Please accept my apology for any inconvenience these issues my have caused.

Newark, New Jersey
Reviewed 30 July 2014

this was my 3rd or 4th time i stayed there and each time gets better...george and takiyah always make me feel welcomed and the staff is very polite and helpful. the room was clean and comfortable. i would definiteley stay there again and recommend it to others...thanks everyone for the hospitality.

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Helpful?
Thank stevie p
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of the entire staff I thank you for your kind words. It is only through our guest eyes that we can accurately assess the quality of the service and accommodation. Again thank you for your kind words.

Selma, North Carolina
Reviewed 7 July 2014

Nice hotel for a extended stay (limited staff). George is awesome, one of the most friendly and helpful staff members I've ever encountered at any hotel. Hotel could use a little updated, but overall a good place to rest for a few nights.

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1Thank teekiya
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank you for taking the time to tell us about your experience at our hotel. It is truly rewarding when a guest recognizes our staff's efforts, and takes the time to mention it. We look forward to your next visit.

Reviewed 5 July 2014

Could have used more kitchen supplies to cook with....and an ashtray for the smoking room but everything great. Would definitely stay there again. Would have loved a pool but traded it for a full kitchenette.

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Helpful?
Thank Brenda A
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

I am writing to let you know how delighted we were to receive your kind words of praise. We strive to provide the best customer service possible to our guest all the time. It is truly rewarding to know a guest had a good stay and that the kitchen served you well. Since we do not have a pool, I...

Lancaster, Ohio
Reviewed 21 June 2014

I had an awesome stay! the room was very clean! the cleaning staff was awesome to if i needed anything they gave it to me....i want to send a big thank you to george it was the most upbeat an out going person there! i will miss ya george! thank you lori

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1Thank caliesue
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

Thank You Lori!

Knoxville, Tennessee
Reviewed 13 May 2014

On May 10th, I reserved one room for my family attending our daughter’s graduation at this hotel. In fact, I had three reserved three rooms (two from a different hotel). I put my mother in this location because it was a much superior hotel of the two reserved. The place is well kept. It had a mini-kitchen with min-frig. However,...

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Helpful?
1Thank DrGreen2009
Marti R, Manager at Suburban Extended Stay Of Hampton, responded to this review

On behalf of our staff, I am writing to let you know how delighted we were to receive your kind words of praise. We strive to provide the best customer service possible to our guest at all times. But it is only through their eyes that we can accurately assess the quality of the accommodations and service we provide. We...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
When booking at our Suburban Extended Stay(R) Hotel in Hampton, Virginia, you can feel at home in relaxing guest rooms with a variety of amenities near the Hampton Coliseum. Hampton boasts several world-renowned sites and attractions, some of which include: Fort Monroe Busch Gardens Europe Hampton University Hampton hotels also provide easy access to the Langley Air Force Base, which is one of the oldest operating Air Force bases in the nation. You can always depend on our pet-friendly extended stay hotel in Hampton to deliver full-service amenities like: Free WiFi Truck parking Outdoor parking All of our beautifully-decorated guest rooms feature TVs, coffee makers, microwaves, refrigerators, irons and ironing boards. Long-distance travelers will appreciate our guest laundry services. Enjoy the best combination of cozy accommodations, friendly service, wonderful amenities and affordable rates at the Suburban Extended Stay Hotel in Hampton, VA. Book now - we look forward to hosting you soon! ... more   less 

Additional Information about Suburban Extended Stay Of Hampton

Address: 1616 Hardy Cash Dr, Hampton, VA 23666
Region: United States > Virginia > Hampton
Price Range: $64 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Of Hampton 2*
Number of rooms: 141
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Also Known As:
Suburban Extended Stay Of Hampton Hotel Hampton
Suburban Extended Stay Hampton
Extended Stay Hampton
Hampton Extended Stay
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Of Hampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please go somewhere else if you want a nice clean hotel!!!”
 of 5 bubbles sjones725, 14 Jul 2015 | Read review
“The room was on the first floor and it was quiet, very roomy and it was clean”
 of 5 bubbles 44queenien, 5 Jul 2015 | Read review
“While the doubles are rather roomy, if you are alone and get a single, it is adequate space.”
 of 5 bubbles 982davidag, 19 May 2015 | Read review
“first floor was convenient for coming and going quickly and often”
 of 5 bubbles 95jimg, 27 Apr 2015 | Read review
“Just let the staff know what you are looking for. They are very helpful.”
 of 5 bubbles TravelAlotUnMe, 8 Dec 2014 | Read review
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