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Suburban Extended Stay Hotel Hampton

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Traveller (6)
Room & Suite (16)
Business Centre & Event Rooms (1)
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Overview
  • Excellent48%
  • Very good7%
  • Average16%
  • Poor19%
  • Terrible10%
28 Aug 2017
“Good value”
29 Jul 2017
“Ok for a place to sleep for the night ”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Family Rooms
Kitchenette
Multilingual Staff
2 Star Hotel
All hotel details
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Reviews (89)
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31 - 35 of 89 reviews
Reviewed September 28, 2014 via mobile

I payed over 200 dollars for 3 nights here. .. tried takin a shower n took 7 mins to get hot water... finally get in after a long day grab my towel n its covered in black long hair and short black pubic hair. Omgshhh...More

3  Thank Hpttrvl
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded September 30, 2014

Thank you for taking the time to do a survey. I am disappointed to hear that you were not happy with your stay. Please be assured the towel issue you raised has been addressed and appropriate action has been taken. Please accept my sincere apology...More

Reviewed August 14, 2014

My Room was a little tired in places but was clean as was the sheets and towels provided. Staff were very helpful and I would stay again if I was on a budget, in fact one of my colleagues paid twice as much near the...More

Thank Warthog69
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded August 18, 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed August 5, 2014 via mobile

Stayed here one night to break up a trip to VA beach. Pros: Clean lobby, friendly staff, basic room, laundry. Cons: carpet needed vacuuming, thin sheets, tiny kitchenette, small fridge. Glad we weren't doing an "extended stay." The place is too small for more than...More

Thank Erytheia J
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded August 6, 2014

Hi Erytheria, Thank you for taking to time to write a review. We appreciate all feedback from our guest. I am happy to hear you received good customer service during your stay. Should you ever decide to stay here again, you might want to consider...More

Reviewed August 4, 2014

The sheets were dirty and I had to wait a hour and a half for some more, the carpet was filthy,when walked on it barefoot me feet was sticky the room stink to bad the couch was old and dirty the mattress made noise EVERYTIME...More

Thank Katrice211
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded August 5, 2014

Drear Katrice 211, I am sorry to hear your stay was less than satisfactory, Please understand the comments we receive are taken seriously, and the appropriate action has been taken. Please accept my apology for any inconvenience these issues my have caused.

Reviewed July 30, 2014

this was my 3rd or 4th time i stayed there and each time gets better...george and takiyah always make me feel welcomed and the staff is very polite and helpful. the room was clean and comfortable. i would definiteley stay there again and recommend it...More

Thank stevie p
Response from Marti R, Manager at Suburban Extended Stay Hotel HamptonResponded August 4, 2014

On behalf of the entire staff I thank you for your kind words. It is only through our guest eyes that we can accurately assess the quality of the service and accommodation. Again thank you for your kind words.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$69 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Hampton
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$69 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Hampton
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (6)
Room & Suite (16)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Don't choose this hotel. Read the earliest review and go by the negative feed back then make your..."
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"Please go somewhere else if you want a nice clean hotel!!!"
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"The room was on the first floor and it was quiet, very roomy and it was clean"
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"While the doubles are rather roomy, if you are alone and get a single, it is adequate space."
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