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SpringHill Suites Hampton

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SpringHill Suites Hampton
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215 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Reviewed 4 weeks ago via mobile

I stayed in this hotel a few nights ago. The hotel was modern and clean. The rooms were spacious and the bathrooms were nice. I found the beds to be pretty comfortable. The staff was wonderful and check-in was fast. We were even able to get in our rooms a few hours early! There could have been a little bit...

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Helpful?
Thank Kelly H
Management response:

We are delighted you let our team at the Springhill Suites be a part of your trip to Hampton. The hotel was renovated last year and we are happy to know you noticed. Thank you for taking your time to comment on how much you enjoyed your stay with us. When you are back in the area I hope you...

Baton Rouge, Louisiana
Reviewed 28 February 2017

We were visiting Hampton University with my daughter and stayed there because they were one of the few hotels in the area that had 2 queen beds in a room. And, it was just ok at best. It had one of those air conditioning units under the window that sounded like a Buick when it started. There was a piece...

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Helpful?
Thank KH L
Management response:

Thank you very much for taking the time to review our hotel and I appreciate your candor about your experience. I would really like to discuss the details about your stay with you personally. Please give me a call at the hotel at your earliest convenience.

Raleigh, North Carolina
Reviewed 21 February 2017

Stay here on night 2 of the Volleyball tournament. Nice property, but the beds were uncomfortable to me, but the rooms were spacious. I was trying to call front desk for help and no one answered or called mr back, which shocked me because they were very nice when we came in. Will probably stay somewhere else only because the...

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Helpful?
Thank MTMchurch
Management response:

Thank you for taking time to let us know about your stay at the Springhill Suites. The hotel was renovated in the spring of 2016 and we appreciate you recognizing the overall property being nice as well as our rooms being spacious. I do want to personally apologize for you not being able to get a good night's rest because...

Petersburg, Virginia, United States
Reviewed 14 February 2017 via mobile

I stayed at the springhill suites by marriott for my birthday/Valentine's day. (Feb 12-14). The staff there was great. The rooms were spacious and clean. I really loved the bed, so big and comfortable. I enjoyed the breakfast as well. I would definitely stay here again.

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Helpful?
Thank Licia J W
Management response:

I am so happy to hear how much you enjoyed your time with us at the Springhill Suites Hampton. Our team is passionate about ensuring each of our guests have a perfect stay and I will share your comments with them about how much you appreciated the team as well as the comfort of our rooms and the great complimentary...

Reviewed 23 January 2017 via mobile

My son is stationed at Langley AFB, which is only 5 miles away. We stay at this Springhill Suites several times a year visiting my son and for business. The staff is AWESOME!! Everyone fron the Front Desk Manager to the Housekeeping Staff is very friendly & accommodating. We have NEVER had a bad experience at this hotel. Rooms are...

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Helpful?
Thank Jen M
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for your 5-star review! We appreciate your son's service, and we thank you for choosing us when you come to visit him. We look forward to hosting you again soon!

Reviewed 21 January 2017

went down to va for my first time , and was pleasently surprised on the good price and cleanliness of the hotel, the service is awesome and the breakfast was one of the best ive had in a hotel in a long time, well worth it .probably no one better in the area, beach prices are rediculous, for less than...

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Helpful?
Thank Jacques G
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for your kind words about our hotel and our team, we're glad you enjoyed the complimentary breakfast buffet! Hope to see you again soon!

Bradenton, Florida
Reviewed 18 December 2016

Let's begin this review. This review shows that this hotel is a work in progress? There was a 4 foot crack on the shower tile wall. I had to fix the toilet because it would not flush properly. The towels were well worn and harsh on the skin. The room was not vacuumed properly, pieces of plastic and price tags...

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Helpful?
Thank Jhonesnaps60
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

We're very sorry for the issues you mentioned during your stay with us, as we never want our guests to experience that. We have repairs in progress! Thank you for your review, and we hope you'll give us another try in the future.

Pittsburgh, Pennsylvania
Reviewed 9 December 2016

The people that own/operate this hotel are a total joke. I paid for my hotel stay before arriving but I was still charged for the stay. I contacted Marriot and they connected me with someone that works for the owners of the hotel. That person promised me 50,000 points because I had an unpleasant experience. Those points were never placed...

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Helpful?
Thank O9506EKjohn
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

We apologize for the troubles with your reward credit. We will contact you via email to discuss in greater detail and make sure the issue is resolved. Thank you for your feedback.

Richmond, Virginia
Reviewed 6 December 2016

Biggest cockroaches I have ever seen and there were blood stains on my sheets. People were fighting, jumping up and down and yelling past 3 in the morning which caused my eight year old daughter to cry. Hotel management did not care. At some points during my stay the halls REEKED of marijuana. I would not stay at this hotel...

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Helpful?
Thank 922618cj
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Dear 922618cj, We're sorry for the troubles during your stay with us, we never want any of our guests to have an experience like this. We can do better, and we hope to have the opportunity to earn your loyalty back in the future.

Phoenix, Arizona
Reviewed 30 November 2016

The room and location was perfect for my trip back to Hampton University. The staff was extra friendly and my room was always near and clean upon my return. I love staying here because of the separate living space and refrigerator. This hotel is modern, clean and well kept.

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Helpful?
Thank Dawn S
Cody S, General Manager at SpringHill Suites Hampton, responded to this review

Thank you for the 5-star review! We're thrilled to hear our location near Hampton University was convenient for you, and that our team was friendly and performed to your expectations. We hope to see you again soon!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Springhill Suites Hampton, VA is a great choice when visiting Hampton Roads. Complimentary healthy breakfast buffet, wireless internet throughout the hotel and parking. You will be close shopping and Hampton Coliseum. ... more   less 

Additional Information about SpringHill Suites Hampton

Address: 1997 Power Plant Pkwy, Hampton, VA 23666-3157 (Formerly Springhill Suites Hampton Coliseum)
Region: United States > Virginia > Hampton
Price Range: $131 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Hampton 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Hampton Coliseum Hotel Hampton
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Hampton staff and other travellers.
1 question
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Wilmington, North Carolina
10 months ago

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Questions? Get answers from SpringHill Suites Hampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suites are nice!!”
766jacquesg, 21 Jan 2017 | Read review
“1st floor is your best option, but I would overlook this hotel.”
922618cj, 6 Dec 2016 | Read review
“I asked for a room at the end on the back side for less noise.”
572dawns, 30 Nov 2016 | Read review
“Queen rooms are larger than kings.”
ceonmv, 6 Nov 2016 | Read review
“The second floor above the pool area can get a bit noisy if people are on the outside deck.”
F4697KTrichardd, 6 Jul 2016 | Read review
5 of 5