We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewskrispy kremeroom was cleanwafflesstaff was friendlyexit doorfirst floorlots of restaurantsother hotelsroad tripthe breakfast areaconvenient locationeasy accessper nightgreat roomjames madison universitynon smokingwould stay here again
Our room had so many problems with fixtures not working or broken i.e. the toilet handle came off in my hand, the air-conditioning unit had broken plastic bits all over and the furniture was really badly scuffed and worn and the curtains and carpet had...More
Response from MichaelSandercock, General Manager at Comfort InnResponded yesterday
I sincerely apologize about the frustrations you experienced during your 2-night stay with us; I can understand how frustrating the must had been for you. I am sorry that we were unable to make it right before you departed the hotel and our...More
When we arrived the desk clerk was checking someone being fairly friendly. I gave her my name and told her I was staying on points, her demeanor changed. She said very stern and with a snooty attitude, I need a credit card. I said I’m...More
Thank Ronald W
Response from MichaelSandercock, General Manager at Comfort InnResponded 3 days ago
Dear Ronald W,
Thank you so much for choosing Comfort Inn Harrisonburg and using your Choice Privileges Loyalty Points. I sincerely apologize about the front desk poor professionalism you encountered at check-in; we will make sure it addressed appropriately. Our hotel does require a credit...More
Room was great. Loved having parking for truck and trailer. Loved the fact that there were both firm and soft pillows on the bed. Bed were very comfortable. Service personnel at the desk were very friendly and helpful. Will be returning 2-3 more times this...More
1 Thank Cubman121
Response from MichaelSandercock, General Manager at Comfort InnResponded 1 week ago
Thank you so much for the great recommendation of our property in Harrisonburg!
We are so pleased you enjoyed your experience and our team looks forward to a return visit soon!
Michael D. Sandercock
The front desk person called me Saturday (4/28) at around 2PM on my cell phone. He was concerned and told me I did not have a reservation for Saturday night and that my belongings were still in my room # 178.
I told him to...More
Response from comforthbg, General Manager at Comfort InnResponded 2 weeks ago
Thank you for posting a review about your recent experience at Comfort Inn during the Harrisonburg AACA Car Show. I am sorry that we did not link your second room reservation to your departing reservation; but I am pleased our team was able...More