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Candlewood Suites Harrisonburg

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Traveller (5)
Room & Suite (21)
Dining (1)
Overview
  • Excellent26%
  • Very good37%
  • Average15%
  • Poor11%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Pets Allowed
2 Star Hotel
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (52)
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All reviewsfull size refrigeratorsmall kitchenno reservationstayed herefront deskallow petsqueen bedstay there againroom was cleanfree breakfastgreat hoteldishwashercleanlinessfigyminternet
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Reviewed today via mobile

I love IHG hotels and Candlewood is my go to place when traveling. This one was very disappointed. The first room I was given had been smoked in, the second had also been but not as bad so for one night I thought it would...More

Thank glendale215
Hotel's Favourite
Reviewed 1 week ago

Staff was very friendly and even recommended a place to get takeout with a discount and called in our order! The room was large and roomy. Close to schools. Very clean and had washer/dryer. I do think it was higher priced for the area.

Thank Cindy M
Reviewed 1 week ago via mobile

Great place. Nothing fancy, definitely not a dump but just right. Bedding does leave a lot to be desired. Very hard and uncomfortable mattress. That’s the only complaint. Comfortable bed would have been great! 3 out of 5 stars because of bedding. Could’ve been 4.5

Thank Jeff N
Reviewed 2 weeks ago

was put in room 201 went to bed around 930 pm and had to listen to people stomping around on the floor above us around 10 a loud argument broke out and we finally got sick of that and called the front desk. within 15...More

Thank stushu
Reviewed 3 weeks ago

We were glad to find accommodations for us and our two small dogs while on the road, but our first time trying Candlewood will be our last. The keys to our room didn't work and the clerk had to let us in twice. The keys...More

Thank Carla F
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$81 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Harrisonburg
#8 Romantic Hotel in Harrisonburg
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$81 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Harrisonburg
#8 Romantic Hotel in Harrisonburg
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (5)
Room & Suite (21)
Dining (1)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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REGT
August 14, 2015|
Answer
Response from MichaelSandercock | Property representative |
Hi REGT, Candlewood Suites beds are open framed underneath, your cat would be able to crawl under the bed. Thank you so much for the TripAdvisor questions, if you have anymore questions do not hesitate to... More
0
Votes
jmata
August 4, 2015|
Answer
Response from MichaelSandercock | Property representative |
Thank you so much for the Tripadvisor question. All Candlewood Suites are pet friendly and we do have a one night fee of $25.00. If you do stay 2 or more nights it is a one time fee of $50.00. Warmest Regards, Michael D... More
0
Votes
LongIslandGirl5
Dear Michael Sandercock, General Manager of Candlewood Suites Harrisonburg, You can twist this any way that you want but the bottom line is that you overbooked and did not have rooms for my family. You did not offer upgraded accommodations for the other two nights. You didn't even have rooms. You were rude to me on the phone and told me to look at the fine print. You told me that you did not have to give me what I paid for, and you certainly didn't apologize until it was publicized on trip advisor. You knew that it was graduation weekend, and you overbooked. And by the way, you didn't get me rooms at Holiday Inn, I did. You sent me to a hotel with no elevator knowing that I had elderly people with me. You should have paid for my entire stay, not just one night. You refunded me my money for a reservation I made a year ago but what about the interest on that money. You had it for a year???? Oh, and would you have given me my money back if I needed to cancel as I came into town. I don't think so. I would have lost the entire amount. Hmm...seems like Candlewood doesn't play fair. Bad business Candlewood. Would never recommend anyone making a reservation with you.
June 3, 2015|
Answer
Response from LivingFaithfully | Reviewed this property |
I stayed in what they call a "studio suite," which is a room with one queen bed, and it had a full size refrigerator in the kitchen area.
0
Votes
Room Tips
"Closeness to 81 and pet friendly are the only positives. No good rooms."
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"Hotel ratings buttons on this survey not functional. Personnel were great, very clean, great night sleep"
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"Best deal if you are too tired to drive past Harrisonburg. If the Wifi was over dialup speed I would..."
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"Stay somewhere else!"
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