We stayed overnight at the Hyatt Place Herndon. The customer service was superb. Our room was very spacious and clean. The hot breakfast included bacon, eggs, French toast, hashbrowns and many other options. We will definitely stay again.
This property's location is good for many of my business trips as it is basically across the street from my employer. Unfortunately, I'll be paying extra to stay next door at the Courtyard by Marriott going forward. TL,DR: Hotel did not do my dry cleaning and didn't even…
Very conveniently located hotel for Dulles Airport. Clean, bright hotel. Lovely room with a separate sitting area so I could sleep while my husband watched television. The bed was very comfortable and the room was clean. The breakfast buffet (which is included if you are a…
For a Hyatt, this is disappointing. I expect better. Sheet has a hole in it. No waste basket in the bathroom. Room phone doesn’t work. No room service or restaurant guide in the room. Airport shuttle only runs every hour.
They put me in a room that smelled like cigarettes, the lamp didn’t work, the floor tiles in the bathroom were loose, it was poorly cleaned (hair and garbage on the floor), the staff wasn’t at the front desk and I had to wait, the printer was broken and I was unable to get a…
"Don't choose this hotel. If you like Hyatt, choose Sterling instead. This one has issues."
"Go Somewhere Else!!"
"Not near an elevator"
"There really are no views at this hotel."
"All the rooms on the floors are nice, the upper rooms may be a little quieter"