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Sheraton Herndon Dulles Airport Hotel

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Traveller (171)
Room & Suite (93)
Dining (24)
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Overview
  • Excellent33%
  • Very good30%
  • Average21%
  • Poor8%
  • Terrible8%
Travellers talk about
“club floor”(16 reviews)
“dulles airport”(46 reviews)
“spg gold”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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All reviewsclub floordulles airportspg goldbottled waterstarbucks coffeeshuttle servicemini fridgefront desk staffan early morning flightinternational flightthe hotel is cleanlate checkfree shuttleindoor poolbusiness traveleroatmealdc area
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131 - 135 of 509 reviews
Reviewed August 14, 2016

this is a great hotel, people at the front desk was very nice, hotel is modern and clean, rooms are so big everything is as it should be. we stayed there only one night and would go back if i have to.

Thank Marjorie340
Response from Bruce H, Manager at Sheraton Herndon Dulles Airport HotelResponded August 15, 2016

Dear Marjoirie340, We appreciate your kind comments regarding your recent stay at the Sheraton Herndon Dulles. The staff is so pleased that you found your accommodations "excellent" and we look forward to having you stay with us again!

Reviewed August 13, 2016

Great service. Gabby at the front desk is very professional. I am a Marriott platinum but do no regret staying at this location. The hotel is old and needs renovation but rooms were clean and beds comfortable.More

Thank TomKa1234
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded August 23, 2016

Dear albina722, Thank you for your wonderful comments on your most recent stay with us and I am thrilled that you enjoyed your time to the fullest! Our team works tirelessly to make every guest feel comfortable and rested so it is nice to hear...More

Reviewed August 12, 2016

After getting stuck at Dulles and waiting on gate for 9 hours my through flight was cancelled and I was booked in at this hotel for 2 days. Arrived on the free shuttle late at night and was rapidly booked in and off to a...More

Thank Warthog69
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded August 23, 2016

Dear Warthog69, Thank you so much for your comments. I am glad you enjoyed your stay with us and our proximity to IAD (Dulles International Airport) was a great convenience to you. Unfortunately our county requires us to have a life guard on duty when...More

Reviewed August 8, 2016

I used to stay at this hotel years ago when conducting business in the DC area. Either things have dramatically changed or my memory and standards where much lower. It has a very tired feel. Common areas, elevator, rooms all are tired and need looking...More

Thank Brian M
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded August 23, 2016

Dear Mcmurrytravels, Thank you for taking the time to review our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Our goal is...More

Reviewed August 4, 2016

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Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded August 8, 2016

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$87 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$87 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (171)
Room & Suite (93)
Dining (24)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
mjmcguiness
April 30, 2018|
AnswerShow all 2 answers
Response from salman P | Property representative |
Dear mjmcguiness, Thank you for taking the time to share your recent experience at the Sheraton Herndon Dulles Airport hotel with us. As part of our continued commitment to renew our property décor, We apologize for any... More
0
Votes
auditoriii
May 19, 2017|
AnswerShow all 4 answers
Response from Kevin D | Reviewed this property |
Yes there is, don't remember the timing but I've never had a problem getting to or from the airport.
0
Votes
Frank J
April 7, 2017|
AnswerShow all 5 answers
Response from GGurc | Property representative |
Dear Frank J, Sheraton Hotels do not include breakfast for all guests. There are rate plans available that include breakfast. For example, the Club rates include not only breakfast, but also evening hors d'oeuvres 7 days a... More
0
Votes
Room Tips
"avoid this hotel and dont get ripped off"
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"Be prepared to experience construction through May 2018"
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"Stay away until they get their remake done!"
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"avoid this hotel and stay at another nicer one....any one!"
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