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Sheraton Herndon Dulles Airport Hotel

510 reviews
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Traveller (157)
Room & Suite (93)
Dining (24)
Overview
  • Excellent36%
  • Very good31%
  • Average20%
  • Poor7%
  • Terrible6%
Travellers talk about
“huge desk”(5 reviews)
“club floor”(16 reviews)
“dulles airport”(45 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Rooms
Feb. 25Feb. 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)Write a Review
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All reviewshuge deskclub floordulles airportspg goldbottled waterstarbucks coffeeshuttle servicefront desk staffmini fridgeinternational flightan early morning flightthe hotel is cleanlate checkfree shuttleindoor poolbusiness travelerfitness center
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141 - 145 of 486 reviews
Reviewed 19 April 2016

This was my 2nd stay at this property in the past month. Overall its not a bad property and the location is ideal. Decent lobby and common areas, but the rooms are a bit aged and in dire need of being spruced up. Carpets are...More

Thank BeachBum1964_10
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 20 April 2016

Dear BeachBum1964_10, Thank you for your comments in regards to your recent stay. Our hotel has a planned renovation for the end of this year which will take care of the items you mention. I will discussed your concerns about housekeeping with my housekeeping manager...More

Reviewed 17 April 2016

This property can't help its location in a sterile office/condo development off VA 28 near Dulles Airport. It does everything it can to compensate by offering outstanding customer service and a full range of amenities consistent with the Sheraton brand. The breakfast buffet is fulsome...More

1  Thank waldentenn
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 20 April 2016

Dear Waldentenn, Thank you for your wonderful comments on your most recent stay with us and I am so happy that you enjoyed your time to the fullest! Our team works tirelessly to make every guest feel comfortable and rested so it is nice to...More

Reviewed 16 April 2016

I have just spent another week at this property. It has not been well maintained in the seven years since my last visit. The carpet is bubbling up from the floor, the seams are splitting and there are bare patches. The grout in the bathroom...More

Thank newyorkbo
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 17 April 2016

Dear Newyorkbo, Thank you for taking the time to write a comment in regards to your recent stay. My sincerest apologies for the lack of service you received at our front desk. As a valued guest, we see that there is room for improvement based...More

Reviewed 14 April 2016 via mobile

This place is more like a Sheraton Express if there were such a thing. It's got all the features of a good quality Sheraton, and scaled down. Only 6 floors. For the elevators on 6th to open requires your key, and opens into the club...More

Thank Kauai-Biz-Traveler
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 16 April 2016

Dear Kauai-Biz Traveler, Thank you so much for your comments. We appreciate your feedback. I am glad you enjoyed your stay with us Hope to see you again when you’re in the area. Thank you,

Reviewed 13 April 2016

We were in the area for a family funeral and chose here because it was close to everything. The room was clean and the furnishings were nice. The staff answered any questions that we had. There is construction right now right across the street from...More

Thank 276Sherry
Response from Sjones456, Manager at Sheraton Herndon Dulles Airport HotelResponded 14 April 2016

Dear Sherry C, Thank you for taking the time to write such a wonderful review about the Sheraton Herndon Dulles. We can't wait for the construction across the street to be complete, once they finish we will have a metro station across the street which...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$82 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$82 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Herndon
Room types
Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (157)
Room & Suite (93)
Dining (24)
Pool & Beach (3)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
auditoriii
19 May 2017|
AnswerShow all 4 answers
Response from Kevin D | Reviewed this property |
Yes there is, don't remember the timing but I've never had a problem getting to or from the airport.
0
Votes
Frank J
7 April 2017|
AnswerShow all 5 answers
Response from GGurc | Property representative |
Dear Frank J, Sheraton Hotels do not include breakfast for all guests. There are rate plans available that include breakfast. For example, the Club rates include not only breakfast, but also evening hors d'oeuvres 7 days a... More
0
Votes
bonniejm
10 January 2017|
AnswerShow all 4 answers
Response from Sjones456 | Property representative |
Hello, Wiehle Reston Station is 6 miles away, it's about a 13 min drive by car or taxi.
0
Votes
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1234
Room Tips
"Wait until it transitions to a Marriott."
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"Ask for one of the newly re-done rooms."
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"Request one away from the renovations if you want to sleep past 8 am"
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"they are all good. i try to avoid being close to elevators"
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