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Hyatt House Herndon

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#11 of 20 Hotels in Herndon
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt House Herndon
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268 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Auburn, California
Reviewed 8 December 2016 via mobile

We have so enjoyed our week here! Warm and friendly staff, free shuttle to the Weihle-Reston Silverline Metro, free parking on site, full breakfast every morning, a light dinner each weeknight with complimentary wine and beer. We are simply DC tourists on this trip, and the transportation and meals here have been so appreciated. Our room is just what we...

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Helpful?
Thank Terrie T
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Terrie T, Thank you for sharing your experience at our hotel! I am so pleased that you found our hotel to be your "home away from home"--that is exactly what we aim for! I was thrilled to hear that our staff exceeded your expectations and that you enjoyed our Food & Beverage offerings. Thank you for choosing our hotel...

Denver, United States
Reviewed 5 December 2016

Friendly front desk staff. Big spacious rooms with kitchens. I enjoyed the complimentary appetizers and wine in the evening. Workout room with all the essentials and easy parking. Very close to Dulles airport and Reston Town Center.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Y3754HGkaties
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Y3754HGkaties, Thank you for your kind words! I am so pleased to hear that you enjoyed your stay, I hope we'll have the opportunity to welcome you back in the future!

Phoenix, Arizona
Reviewed 4 December 2016

Outdated hotel with minimal amenities to support a long stay. Hotel was fair in terms of service. It took two calls to guest services to get a pillow. I was disappointed with the options for food in both the AM and PM.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank W8873JOchristinew
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear W8873JOchristinew, Thank you for taking the time to share your feedback. I was disappointed to read your comments and I assure you that this is not the standard for our hotel. We are in the midst of a renovation and I hope you will give us another chance in the new year.

Miami, Florida
Reviewed 3 December 2016

I can send pictures. Torn sheets torn shades tattered . I can send pictures. The staff is of working with what they have. The Canned eggs and breakfast bar is horrible . The space design is good. If not a complete renovation then new furniture blinds sheets and towels

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank marlonl815
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear marlonl815, Thank you for taking the time to share your feedback. I am very disappointed to read your comments and I sincerely apologize that your stay did not meet your expectations. We are in the middle of a renovation and I am confident that the work we are doing will address the concerns you mentioned in your comments. I...

Mebane, North Carolina
Reviewed 25 November 2016

I can't say enough good things about this location! The staff was very nice and friendly, speaking everytime they saw you and made sure you had what you needed. The room was clean and food was great! Definitely recommend!!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank B9497VFjanetl
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear B9497VFjanetl, Thank you for the kind words! I am so pleased that our staff helped to make your stay special. I hope we will have the pleasure of welcoming you back in the future!

Yonkers, New York
Reviewed 23 November 2016

I love staying here. They remember my name & provide a 'you are at home' feeling. The staff are very accomdating, very friendly and always with a smile. I enjoyed the work-out room & laundry room. Along with a hot breakfast. I really enjoyed the afternoon reception.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 753lwilson
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear 753lwilson, Thank you for your feedback! I am so pleased that our staff helped make your stay special. Thank you for choosing our hotel as your home away from home, we look forward to seeing you again soon!

Chandler, Arizona
Reviewed 17 November 2016

We had never stayed at a Hyatt House before so we didn't know what to expect. We were very pleased with our room. It had a little kitchenette which was great. The breakfast the next morning was good too. Beds were comfortable. Great hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jennie A
Shauna F, Director of Sales at Hyatt House Herndon, responded to this review

Dear Jennie A, Thank you for your kind words! It is so nice to hear that you were pleased with the kitchenette and enjoyed our breakfast and comfortable beds. We look forward to welcoming you back in the future!

California
Reviewed 15 November 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank CarmichaelJill
Fredericksburg, Virginia
Reviewed 9 November 2016

We had a great stay. The staff was really friendly and courteous. They made our stay worth it all. The room was really nice. We would like to stay again really soon. Ice maker didn't work in the fridge but the front desk clerk filled our ice bucket from the restaurant kitchen. Then we had plenty enough to last us....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank jdeloatch
Miami, Florida
Reviewed 9 November 2016 via mobile

Hyatt House is not just a hotel room. It has a comfy homey feeling. It's nice being able to cook a meal or heat up restaurant leftovers in the full kitchen. Great location within walking distance of Reston Town Center & plenty of restaurants. Nice breakfast included & a gym to keep up with your exercise program. My third time...

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Helpful?
Thank season3

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Great Location! we are an extended stay property in Herndon / Reston, VA. ... more   less 

Additional Information about Hyatt House Herndon

Address: 467 Herndon Pkwy, Herndon, VA 20170-5202 (Formerly Hyatt Summerfield Suites Herndon)
Region: United States > Virginia > Fairfax County > Herndon
Price Range: $121 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hyatt House Herndon 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Herndon Hotel Herndon
Hyatt Herndon
Summerfield Suites Herndon
Herndon Summerfield Suites
Herndon Hyatt
Hotel Style:
#5 Business Hotel in Herndon
#11 Family Hotel in Herndon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt House Herndon staff and other travellers.
2 questions
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Cornwall, Canada
over a year ago

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Questions? Get answers from Hyatt House Herndon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book in advance busy place”
 of 5 bubbles drewrichardson360, 11 Oct 2016 | Read review
“Make sure everything works properly in your room.”
 of 5 bubbles FaithD484, 10 Oct 2016 | Read review
“All good - lift is quick and big.”
 of 5 bubbles roadless120, 20 Jun 2016 | Read review
“Rooms on the 4th floor (419) overlooking the pool/BBQ/Tennis Courts are my suggestion! Best view and close to elevators.”
 of 5 bubbles 105chanelh, 21 Apr 2016 | Read review
“In cold weather, ask for a room on an upper floor. The first floor was cold.”
 of 5 bubbles 144kathyr, 4 Jan 2016 | Read review
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