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Crowne Plaza Dulles Airport Hotel

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Traveller (111)
Room & Suite (65)
Dining (19)
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Overview
  • Excellent65%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(266 reviews)
“dulles airport”(112 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Dulles Airport Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,091)
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Traveller rating
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675
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89
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25
Show reviews that mention
All reviewshoulihan's restaurantfront deskdulles airporttaco bellspecial thanksexcellent customer servicemovie theatershuttle servicean early flightone night stayconvenient locationbusiness travelerfitness centerindoor poolfree shuttlemaisdalia
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11 - 15 of 1,052 reviews
Reviewed April 4, 2018

We chose this hotel as the first stop on our way to Cuba last month because our research for the best perks, price, and good reviews pointed to it. We appreciated our very warm welcome and especially the sensitivity of the desk clerk for our...More

Thank Alan J
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded April 6, 2018

Dear Alan; Thank you for taking the time to research the local area hotels. We are of course very happy you found us and decided to try based on our great guest reviews. We appreciate you personally recognizing our team member, Walaa as the employee...More

Reviewed April 1, 2018

It's too bad that such a beautiful hotel lacks employee training! From when we checked in they had a different rate than what we booked. We extended twice more for two additional days and AGAIN they had a higher rate than we booked. The housekeeping...More

Thank Traveler252525
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded April 3, 2018

Dear Traveler; Thank you for your candid review. While we are pleased to hear the cleanliness, decor and few of our front desk team members gave you a welcomed feeling. We would like to apologize that other areas of your stay did not meet expectations...More

Reviewed March 30, 2018

Spent five nights here on a business trip. The property is older but very well maintained. The room was spacious. The bed was very comfortable and I slept well which isn't the case a lot of the time when I travel. There are two "parts"...More

Thank Michael S
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded April 2, 2018

Dear Michael; Thank you for being our guests while in town on business. We are pleased to hear that the Tower Room was comfortable, clean and spacious and you slept soundly which is very important when you are traveling. We are glad it had all...More

Reviewed March 29, 2018

Have stayed here many times before, and the rooms have always been clean and well kept. The staff are very helpful, with a special mention to Dalia on reception for really excellent customer service. The business lounge on the seventh floor is small but comfortable,...More

Thank johnfrain
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded March 30, 2018

Dear John; Welcome back to the Crowne Plaza Dulles, wonderful to see you again. Thank you for the kind words and for personally recognizing Dalia as the team member that stood out to you during this stay. We appreciate the honest feedback for the Club...More

Reviewed March 27, 2018

My husband and I booked this hotel to take advantage of their park and fly special. We hit the jackpot starting with an exceptional check in process from Sammie at the front desk, a clean and updated room, covered parking, and convenient shuttle service. I...More

Thank ias731
Response from Sarah L, Manager at Crowne Plaza Dulles Airport HotelResponded March 29, 2018

Dear las731; Thank you for choosing our Park & Fly package to use during your recent travels. We are delighted to hear the ease of booking this great value package, the excellent customer service upon arrival and more exceeded your expectations and started your trip...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$87 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Herndon
#3 Family Hotel in Herndon
#4 Business Hotel in Herndon
#5 Romantic Hotel in Herndon
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (111)
Room & Suite (65)
Dining (19)
Pool & Beach (1)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
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ERat
June 19, 2017|
AnswerShow all 3 answers
Response from Sarah L | Property representative |
Hi, thank you for reaching out to us, and thank you everyone for answering! I reached out to the hotel for you and found that the vans do have seat-belts and can fit a car seat. The hotel phone number is 703-471-6700 Option... More
0
Votes
Mary M
October 22, 2016|
AnswerShow all 4 answers
Response from Sarah L | Property representative |
Hello, thank you everyone! I appreciate you taking the time to help with this answer, you all are correct, Curb 2H just outside of baggage claim. The hotel shuttle runs every 30 minutes. The pick area at the airport... More
1
Vote
Carol S
August 26, 2016|
Answer
Response from Sarah L | Property representative |
Hi, Thank you for reaching out to us. These rooms are our Executive Level and are a bit more spacious than standard rooms. Offers access to the Club Lounge, more tech features such as a Bluetooth Mirror for playing your... More
0
Votes
Room Tips
"The rooms on the 6th and 7th Club Levels are great!"
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"If you stay in the tower on the back (west) side of the property, ask for a room on the west side. It has a..."
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"Choose the tower for hotel rooms, which are nicer."
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"King room at 6th floor was excellent"
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