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This is a different (So Much Better) hotel than the one we visited the last time. The people we reported were nice but virtually everything else needed serious work. The people are still nice, actually nicer and all of the glitches we griped about the...More
Thank Wayne N
Response from TrevorGoulding, Director of Sales at Keswick HallResponded October 21, 2017
We appreciate your very kind comments. Thank you especially for recognizing those team members that made your stay more memorable. We look forward to your next visit!
I recently stayed at this beautiful property. It is in beautiful rolling hills just about 10 miles from Charlottesville. I was attending a very formal,elegant wedding that was preceded by a few days of parties in the area. The guest rooms were well appointed but...More
1 Thank Jim L
Response from TrevorGoulding, Director of Sales at Keswick HallResponded October 17, 2017
Thank you for your review. We are disappointed to learn of your recent experience. We are committed to exceeding our guests' expectations but clearly we fell short during your stay. We do hope you will give us an opportunity to make it right on your...More
The hotel provides a beautiful setting and the golf course is lovely to look at and the employees are very warm and try to be very helpful. You can no longer walk the nature trails because they have archery hunting of the deer in the...More
Response from TrevorGoulding, Director of Sales at Keswick HallResponded October 6, 2017
Thank you for your comments. The resort is not conducting a hunt. The surrounding areas are accessible to hunters for the season therefore the estate adjacent to the resort, which maintains the trails, have closed them for safety.
We were here for a weekend business trip, so most of our stay was planned for us. The Hotel and grounds are very nice. The inifinity pool is great and the golf course is also very nice. The food is fair, rooms are clean but...More
I have to come here for a conference each September and it has never been great, but now it has become abysmal. I am stuck here and wish I could find a Courtyard. The place is not just tired and getting worse, the "help" is...More
2 Thank warmweatherlovers4
Response from TrevorGoulding, Director of Sales at Keswick HallResponded October 1, 2017
Thank you for sharing your experience. We apologize for the confusion related to housekeeping and nightly turn down service. Our team works hard each day to deliver an exceptional experience and we are truly disappointed to learn that your stay fell short of expectations. Please...More
Response from MonteHansen701 | Property representative |
Our master suites and one-bedroom suites all have a bedroom which is separated by a door from the sitting area. Please feel free to call us for further information about each of these options before making your online... More
Our master suites and one-bedroom suites all have a bedroom which is separated by a door from the sitting area. Please feel free to call us for further information about each of these options before making your online reservations.