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Quality Inn & Suites

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Traveller (22)
Room & Suite (27)
Pool & Beach (1)
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Overview
  • Excellent28%
  • Very good26%
  • Average22%
  • Poor11%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (195)
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Traveller rating
51
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26
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LanguageEnglish
51
52
44
22
26
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All reviewsa great mexican restaurantbooked a double queen roombreakfast area was cleanthe indoor heated poolgladly stay here againfront desk attendantnight clerklee highwayfood itemshot itemsfine placethe room was niceone night stayolder hotelvisit familyworking ordervery pleased with our stay
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1 - 5 of 195 reviews
Reviewed April 17, 2018 via mobile

Check in was pleasant and efficient. After being in the room awhile the front desk called to mention that with the heavy rains I may want to move my car as a precautionary measure (it was at the foot of a steep hill). I did...More

Thank njslim
Response from Quality I, General Manager at Quality Inn & SuitesResponded 5 weeks ago

Thank you for staying with us and for the honest feedback! I'm so happy you enjoyed your stay. I agree, our staff is wonderful and caring of all guests. We are preparing to enlarge our breakfast area and assortment in a few months. I can't...More

Reviewed April 2, 2018 via mobile

I almost didn’t stay here because I read the horrible reviews. I was wicked tired though so I gave it a shot. I am glad I did. My experience was the opposite of what is written here. Kayla was the night clerk on the front...More

Thank RamonaL34
Response from Quality I, Public Relations Manager at Quality Inn & SuitesResponded April 5, 2018

Thank you so much for your positive and constructive feedback. No matter what the reviews say, we take all of them very seriously. They mean a lot to us!!! This way we can truly make our hotel a better place! I am so glad you...More

Reviewed March 12, 2018 via mobile

We stayed here for one night, and are glad we will never need to stay here again. The property is old, the rooms neglected. Our room was damp, upholstery dirty, and smelled of animals. (They inexplicably assigned us a pet friendly room when we did...More

2  Thank norahyah
Response from Quality I, General Manager at Quality Inn & SuitesResponded 5 weeks ago

Thank you for staying with us. I am sorry to hear you had a less than perfect stay with us. We do have pet specific rooms that are sometimes booked for guests by 3rd parties for our non pet traveling guests. Due to allergies and...More

Reviewed January 4, 2018 via mobile

NEVER stay at this dump! We had two rooms. Both were infested with bugs!! They got into our luggage and clothes. Keys didn’t work. All lamps unplugged. Mold in bathroom. Have the photos to prove it. No TV remote. No towels. All manager (Rachael) could...More

2  Thank OpinionGuru
Response from Quality I, General Manager at Quality Inn & SuitesResponded 5 weeks ago

I'm sorry you had a less than perfect experience with us. I'm glad we were able to talk about your stay over the phone. I can assure you we pass all of our health inspections, Brand QA inspections, and exterminator inspections without incident. Thank you...More

Reviewed December 31, 2017

At first glance, our room looked decent and had all the amenities we wanted, including a nice, large bathroom. Unfortunately, we had barely settled in when we discovered 3 large beetle-like creatures in our room, one right next to me on the mattress! We were...More

Thank mangermanger
Response from Quality I, Director of Sales at Quality Inn & SuitesResponded January 2, 2018

First of all, thank you so much for your constructive feedback. We truly appreciate it. second of all, we are sorry you encountered such issue regarding stink bugs. It has been a major issue for our area every year for the past few years now....More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$70 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Lexington
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (22)
Room & Suite (27)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We were initially in room 106, the room we had to vacate because of stink bugs!"
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"This hotel is near some colleges/ universities, so perhaps expect to pay higher rates during graduation and..."
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"Far enough away from Interstate 64 so that it is quiet, yet close enough to start your travel day with ease."
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"Avoid the "Jacked up Prices during school events""
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