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The Chill Resort & Spa, Koh Chang

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The Chill Resort & Spa, Koh Chang
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504 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Zurich, Switzerland
Reviewed yesterday NEW

Our stay in The Chill was excellent from the beginning till the end. The device "chill and relax" has first priority and will be fulfilled to everyones satisfaction. The welcoming and the check-in was really friendly and professional. The hotel area looks great, well-kept and clean. The room (we had one with direct pool access) looks proper cleaned, nicely decorated...

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3Thank Michel_Martina
Stockholm, Sweden
Reviewed 1 week ago via mobile

The Chill has the most beautiful views overlooking the ocean and some nearby Islands. We were expecting The Chill to be a very good hotel as one should expect at their pricerange. We were especially looking forward to their A'la carte Breakfast. The Chill lived up to all our expectations and more; from the genuine friendliness shown by the professional...

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2Thank pigvirynka
Switzerland
Reviewed 2 weeks ago

Based on all the reviews I was probably expecting too much. At arrival the hotel seems really nice. The check in was ok , the hotel is split in 2 buildings ( + villas) we had a pool access room and luckily it was in the second building where you actually can swim, if you' re unlucky to get the...

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Thank SvenZH
Bangkok, Thailand
Reviewed 2 weeks ago via mobile

We've just been at the restaurant, which is probably the best hotel's restaurant of the area. Fine tasty food Good service English speaking friendly staff We noticed the huge swimming pool and the nicely decorated rooms We might definitely stay here for our next visit.

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Thank Yamine B
Brough, United Kingdom
Reviewed 2 weeks ago

What an incredible surprise it was arriving into The Chill Resort & Spa after a rather lengthy,tiring journey from Jomtien Beach. From the road side entrance you just could not envisage the luxury that awaits you as you wander to your poolside room through the lush gardens and see the beach side for the very first time. We had a...

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2Thank WilliamIlkley
Espoo, Finland
Reviewed 2 weeks ago via mobile

Came for two week holiday at this beautiful beach spa hotel 19.12.16-1.1.17. Rooms at this hotel are beautiful and we even had direct pool access from our room. Spa services were excellent and food good. Only minus was the music which didn't meet our chill hotel expectations (=chill lounge, not loud music) instead the whole Christmas week they played Christmas...

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1Thank Peter H
Zurrieq, Malta
Reviewed 4 weeks ago

What a great stay at this hotel. Absolutely beautiful location, very friendly and helpful staff and the rooms are wonderful. The pool area, bar and sunbeds are fantastic. I would recommend if in Koh Chang you stay at this hotel.

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2Thank DBMalta
Thechill, Guest Relations Officer at The Chill Resort & Spa, Koh Chang, responded to this review

Dear Mr. DBMalta, Our warmest thank you for your review in our resort. It is our pleasure to serve you together with your family and friends during your stay here in Koh Chang. All staff are looking forward to see and servicing you again. Please feel free to contact us for any further concern and inquiry. Warm regards, Ms. Mary...

Reviewed 4 weeks ago via mobile

This year 4th staying in The Chill! Coming every year about same time (Dez-Jan)! It didn't change in quality throughout these years! Suburb accommodation, suburb and very friendly service, excellent food, esp. breakfast (there is no time limit, you can have it anytime of day)! Beautiful pool and beachfront! Small car parking infront of hotel, pickup every morning from the...

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2Thank Oliver H
Thechill, Guest Relations Officer at The Chill Resort & Spa, Koh Chang, responded to this review

Dear Mr. Oliver, We are much more than pleased that you always choose our beloved resort to stay with during your holiday here in Koh Chang. Wonderful compliments such as yours will always be our motivation to continuously deliver a quality customer service to each and every guests. Please feel free to contact us for any further concern and inquiry....

Reviewed 4 weeks ago via mobile

Hotel was tired needs some serious deep cleaning and needs some loving care. Beach small but good. Great location. Breakfast really nice. Water surrounding reception looks dirty. And outside our toilet window looked like a bug graveyard. We were really upset when we booked a pool access king and had an email the day before we arrived to tell us...

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Thank Charlie J
Thechill, Guest Relations Officer at The Chill Resort & Spa, Koh Chang, responded to this review

Dear Mr. Charlie, Thank you so much for your time in writing a review of our resort. We sincerely apologize for any inconvenience that you experience during your stay. We already submit your review and concern to the management for further evaluation. Rest assured that we will take your concerns for consideration. Please feel free to contact us for any...

Trondheim, Norway
Reviewed 29 November 2016

We booked a deluxe room on the 2nd floor, which was clean and nice, but unfortunately was extremely damp and had a terribly moldy smell to it. We thought it might be because the room hadn't been in use for a while, so put up with it for a couple of nights. The smell didn't go away, so we contacted...

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Thank KnutH
Thechill, Guest Relations Officer at The Chill Resort & Spa, Koh Chang, responded to this review

Dear Mr. Knut, Thank you for your time in making a review of our resort. We sincerely apologize for any inconvenience that you have experienced during your stay. We already submitted your concern about moldy smelling rooms and the management conducted renovations and general cleaning to the rooms especially to the air conditioning units as a solution for this concern....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to your private getaway paradise. The Chill offers truly unique experience and privacy that redefines the definition of modern luxury resorts. From immersing in the tranquility of the beautiful white-sand beach to unwinding at the luxurious Chill Spa, from indulging at the five-star Thai fusion cuisine restaurant to relaxing in the beautiful tropical postmodern accommodations, The Chill is not just a destination for your vacation, it's your private getaway paradise. ... more   less 

Additional Information about The Chill Resort & Spa, Koh Chang

Address: 19/21 Moo 4 | Kai Bae Beach, Ko Chang 23170, Thailand
Region: Thailand > Trat Province > Ko Chang
Price Range: $127 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chill Resort & Spa, Koh Chang 4.5*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Chill Koh Chang Hotel Koh Chang
Chill Koh Chang Trat
Hotel Style:
#1 On the Beach Hotel in Ko Chang
#1 Spa Hotel in Ko Chang
#1 Luxury Hotel in Ko Chang
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Questions & Answers

Here's what travellers have asked, with answers from The Chill Resort & Spa, Koh Chang staff and other travellers.
12 questions
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Questions? Get answers from The Chill Resort & Spa, Koh Chang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Direct pool access is a good choice.”
 of 5 bubbles Michel_Martina, 15 Jan 2017 | Read review
“Ask for a room that isn't moldy”
 of 5 bubbles KnutH, 29 Nov 2016 | Read review
“Choos the top floor room, that is the best.”
 of 5 bubbles Kaarle76, 24 Nov 2016 | Read review
“unless you get the corner villa that has the direct pool access, everyone has to get out of their room and walk to the beach.”
 of 5 bubbles , 14 Nov 2016 | Read review
“Plunge Pool rooms are the best.”
 of 5 bubbles isabellew842, 11 Oct 2016 | Read review
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