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Hotel Palacio Real

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Hotel Palacio Real
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34 Reviews from our TripAdvisor Community

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Showing 20: English reviews
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Miami, Florida
Reviewed 23 February 2017

My sisters and I stayed at this wonderful hotel for few days and we could have not ask for better service. From the minute you drive in you are welcomed with friendly, efficient and professional staff. They did anything and everything and went beyond their means to please us and treated us like queens. The food was delicious. Jania the...

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Helpful?
Thank Maryan43770
palacioreal, Gerente at Hotel Palacio Real, responded to this review

We are very grateful to your visit we send a big hug from everyone at the Palacio Real Hotel and we hope to return soon

Sydney, Australia
Reviewed 5 December 2016

Rooms are perfectly located all have A/C and are extra clean, showers are extra big! staff are so friendly, the food is excellent! EXCELLENT SERVICE! We highly recommend this Hotel. my son and I wanted to eat and drink something that was not in their menu and we got it!!! even so the cook had gone home! CLEANLINESS IS THEIR...

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Helpful?
Thank SoyNica72
palacioreal, Director de Recepción at Hotel Palacio Real, responded to this review

Thank you so much for your comment. For us was a really pleasure to serve you. Regards

Reviewed 13 September 2016

My fellow business travelers and I (14 total) stayed at this hotel for one week. It is a BEAUTIFUL hotel, with a WONDERFUL view of Mombacho Volcano! From the moment we drove into the hotel, the staff was so gracious and attentive to our every need. The manager and assistant manager, Jania and Pedro, were very well prepared for our...

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Helpful?
1Thank Kyle W
palacioreal, Gerente at Hotel Palacio Real, responded to this review

Dear Kyle Thanks for all your comments, your satisfaction is our best motivation for our work. We also admire the work you do, free for our communities, carrying water and joy where there is poverty. This is always the Home of Living Water International !!!

Houston, Texas
Reviewed 2 July 2016 via mobile

Jania and her staff do an amazing job making you feel welcome in Nicaragua. The breakfasts were delicious every morning and she had special desserts prepared for us in the evening. The rooms are VERY clean and she even helped us out by doing some of our laundry. The service outshines some of the best resorts I have stayed at.

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Helpful?
Thank kcwagner17
palacioreal, Gerente at Hotel Palacio Real, responded to this review

Thank so much Mr. Wagner for your honest comment. We work very hard to provide the best service possible. Warm Regards.

Reviewed 24 May 2016

Hotel Palacio Real is the best hotel I have ever stayed at! The staff makes you feel like family. Hania is the best she would cater to what I wanted to eat everyday! Martha the chef was amazing! Her cooking of authentic Nicaraguan food would bring back memories of my mothers cooking. I want to say I felt like a...

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Helpful?
Thank Luis B
palacioreal, Director General at Hotel Palacio Real, responded to this review

Dear Luis, thank you for your comment. We are glad that you enjoyed your stayed. Our goal is to make Guests happy as you were. We are beyond thankful to be part of your family. Hope to see you soon!

Reviewed 19 May 2016

Whenever you travel to a foreign country you always want three things, to feel secure, to feel welcomed, and to be able to relax and enjoy the country. All three are possible if you stay at this hotel. I felt secure my whole trip, which made it able for me to relax. The hospitality was phenomenal from the wonderful food...

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1Thank Stephen B
Granada, Nicaragua
Reviewed 19 May 2016

The room was extremely clean and the room service was excellent. The manager, Jania, spoke English which was extremely helpful. They offered to help teach us some Spanish if we helped them some with their English. They were always kind and hospitable. After dinner one night the manager taught our group how to salsa and danced with us. The food...

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Helpful?
1Thank Nicolemarie2196
palacioreal, Director General at Hotel Palacio Real, responded to this review

Thank you for taking your time to review. Our goal is not only the quality of our services but the exchange of cultures between Guests and Us. We hope you come back to Nicaragua.

Reviewed 19 May 2016

This hotel has the best staff I've ever met! They went above and beyond to ensure my stay was one to remember. This hotel has an amazing view of the volcano. I recommend waking up at sunrise and taking pictures. I can't say enough about how friendly the staff is. It felt like I was staying with family. If you...

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1Thank Colter128
palacioreal, Director General at Hotel Palacio Real, responded to this review

We really appreciated de your comment! Our staff creates a family atmosphere for us and for our Guests. We are glad that you enjoyed the volcano's view and your stayed in the hotel.

Highland Village, Texas
Reviewed 19 May 2016 via mobile

I would suggest staying at Hotel Palacio Real for anyone looking for a happy and carefree stay in Granada. I was beyond satisfied with their hospitality and service. The staff worked very hard to keep their customers comfortable. It was very helpful that the head of staff, Jania, spoke English. The hotel was always clean and tidy. I felt spoiled...

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1Thank claireloustew
palacioreal, Director General at Hotel Palacio Real, responded to this review

Thank you so much for taking the time to review. Each member of our staff aims satisfaction of our Guests. We demand cleaness, hospitality and discretion. Glad you enjoyed your time with us!

Dallas, Texas
Reviewed 19 May 2016

Hotel Palacio Real is one of the best hotels I have stayed at. The rooms are so clean and spacious. The location is just a few minutes from downtown Granada, making it really easy to travel into the city. The staff is extremely observant and hospitable. They truly have your best interest at heart and guest satisfaction is their number...

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Helpful?
1Thank Phoebe-leanne
palacioreal, Director General at Hotel Palacio Real, responded to this review

You are so kind to recommed our hotel. There are always opportunities for improvement, we try that Granada is well represented in hospitality for us. Thank you for your review.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Hotel Palacio Real

Address: Carretera Masaya KM 43.5, Granada, Nicaragua
Region: Nicaragua > Granada Department > Granada
Price Range: $82 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Palacio Real 3*
Number of rooms: 12
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Questions & Answers

Questions? Get answers from Hotel Palacio Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are excellent and clean”
SoyNica72, 5 Dec 2016 | Read review
“All rooms excellent!”
285kylew, 13 Sep 2016 | Read review
“All of the rooms are wonderful. The manager showed us several and let us choose the one that would best suit us.”
Nicolemarie2196, 19 May 2016 | Read review
“I loved the view from the 2nd floor on the east end....you can see Volcan Mombacho in the morning!”
  • Selfie in my room. King size bed, it was so nice!
156marthan, 25 Mar 2016 | Read review
“All would be comparable. There is early evening road noise as it is on Nicaragua highway 4.”
821shawnm, 25 Oct 2014 | Read review
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