Hotel Hexagone
About
See why so many travellers make Hotel Hexagone their hotel of choice when visiting Prades. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
The hotel offers room service, express check-in and check-out, and a sun terrace, to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.
When you’re feeling hungry, be sure to check out Restaurant la Meridienne, Le cafe de la Paix, and L'Alegria, which are some Mediterranean restaurants that are popular with locals and out-of-towners alike.
Looking to explore? Then look no further than Église Saint-Pierre (0.5 km) and Prades Square (0.5 km), which are some popular Prades attractions – all conveniently located within walking distance of the hotel.
We’re sure you’ll enjoy your stay at Hotel Hexagone as you experience all of the things Prades has to offer.
Location
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Hotel owner/manager was friendly and helpful. Location was good for the town and roads.
We asked for the price which seemed reasonable. Then asked to see the room.
He said NO. We were stunned. We are veryexperienced travelers and in approximately 40 trips to Europe this is the 3rd time it has happened? Simple question: How do they stay in business? Somewhat later in our trip stopped at a very very busy smaller hotel - asked the same question - guy at desk was swamped - he locked his area and happily showed us the room we would be staying. I could not get out my wallet fast enough to book the room.
Not only the owners were so rude but also the man tried to attack my colleague just for asking how the air conditionated works.
If you were planning to go there I would recommend you to look for another hotel or even sleep in your car.
The reception's lady looked upset about our delay (but it was not our fault actually) anyway we payed and we headed to the room... it was so hot there and we couldn't find the remote control to switch on the air con so we came back to the reception where the owner attended us in a rude manner.
We all went to the room and he switched on the air con manually but after that he started to annoy and insult us with no reason, we didn't reply him, we just avoided the confrontation when suddenly the man hit my friend's head with his palm... then we started an argument with him asking why he was acting like that... he pushed me back in a cocky manner spitting non sense statements such as we insulted his wife (what???... completely false)
We realised he was a bit tipsy and he was an angry man with no self-control so we skipped any conflict with him... he left shouting along the corridor. The day after he apologised but we were such disturbed about the incident that we decided to leave the hotel.
After a very long day cycling and getting most of the customers to the first hotel in Prades, our guides them went with their 2 customers to the Hotel Hexagone at around 20:00. Upon arrival they were told we had no booking with them. They then said that because they had not received payment they had cancelled the booking and were now full. After proving to them that payment had been sent and to the correct account they then proceeded to shout at our guides telling them that it didn't matter because they were full and we needed to leave.
They said if they had received payment they would have sent us an email (they did not explain this to us at any other time) and that they had sent us an email that they had cancelled our booking (which we never received). They were very rude and abusive in a loud volume and were unhelpful and would not admit that they had made a mistake. We luckily found rooms at the other hotel but this could have been a disaster. We told them we would never use them again to which they said Good. Rather telling.
I would urge anyone looking to stay here to not do it. This was the worst experience we have ever had.
How they are still in business, I don't know.
Avoid this this place like the plague!!
The only thing that could be improved, in my opinion, is the breakfast, which was quite poor.
In general, we had a good experience!
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