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Residence Inn Newport News Airport

Booking.comUS$93*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Residence Inn Newport News Airport
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233 Reviews from our TripAdvisor Community

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Showing 232: English reviews
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Easton, Pennsylvania
Reviewed 2 weeks ago via mobile

Everything was in order. Location is easy to access from I64. Room was clean and everything in order. Breakfast was unspectacular, but serviceable. Eggs and oatmeal both on the runny side. Staff was very friendly and attentive.

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Helpful?
Thank whiskey3pa
Winchester, Virginia
Reviewed 3 weeks ago

I stay at this hotel on a fairly regular basis when visiting family. Just spent another weekend there with a large extended family group. I have to say that the staff here is the best. Ashley at the front desk always greets me my name, and I hear her doing the same to the other guests. Sheila and Denise in...

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Helpful?
Thank TripFan18
Hampton
Reviewed 4 weeks ago

We chose this hotel for the indoor pool, only after arriving to find it closed for maintenance. Which wind up being a good thing. There is a outdoor basketball court that the kids enjoyed so much and the weather was great. The staff was so pleasing and polite. The breakfast was very good to which the staff ensured all foods...

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Thank D_mail2man
Montreal
Reviewed 7 March 2017 via mobile

Ours was just a quick overnight stay in conjunction with a school event, but during our short time at the property, we were very impressed. We booked a 2-room 2-bed suite for our family, and found the room very clean with good amenities and comfortable beds/linens. There was a full size refrigerator, a microwave, coffee maker, dishwasher... all of which...

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Helpful?
Thank Bonbonmontreal
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Bonbonmontreal!!!! Thank you so much for sharing your feedback regarding your recent visit us. We are delighted to hear that you and your family enjoyed the two bedroom suite. We hope that if you are in the area again you will stay with us. Thank you!

Reviewed 18 February 2017 via mobile

Rooms are wonderful; property is clean and safe. This is the BEST hotel and the very best stay we've ever had in Newport News. Highly recommended if visiting CNU. Over 4 yrs while daughter was an undergrad, we stayed at various hotels. ALL were disappointing except the Residence Inn. It is way more expensive than others, but worth every penny,...

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Helpful?
Thank Mary C
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Mary C!! We are thrilled to hear that you enjoyed your stay with us. Your feedback really means a lot to all of us. If you are ever in the area again please come back and visit us. Congratulations on this being your Daughters last year at CNU!!!

Reviewed 2 February 2017 via mobile

Such wonderful hospitality, clean as a whistle. Best staff. We were treated so well here. I never wanted to leave. Shout out to Ruby. I highly recommend this residence Inn!!! Wonderful breakfast, juices, soft drinks. And nice dinners.

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Helpful?
Thank Shelli B
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

WOW!! Thank you Shelli B, we are so glad that you enjoyed your stay with us and we thank you so much for your wonderful review. Ruby is a great employee and I am so glad that she was able to meet your expectations during your stay. Please come back and visit us again soon!!!

Wilmington, Delaware
Reviewed 30 January 2017

Stayed for two nights at the Residence Inn Newport News Airport for an event we were attending at the Hampton Convention Center. It was about a 10 minute drive. Was very happy with overall stay and service. Every employee there was extremely friendly. We were travelling with a large group, and they were accommodating and allowed us to congregate and...

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Helpful?
Thank Robin S
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings Robin5, Thank you so much for your wonderful review! We are happy to hear that your stay was a pleasant one and that my staff was able to meet your expectations and we thank you for choosing to stay with us!!

Richmond, Virginia
Reviewed 1 January 2017 via mobile

This is our second time at this Residence Inn. Booked it through Marriott's website and pricing is best. Clean hotel from the lobby, elevator and the rooms too. Service at front desk is w smiles. Breakfast is done very well w great service and good is definitely better than most places. The food staff keep replenishing everything continuously and keep...

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Helpful?
Thank Rumy M
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

WOW thank you so much Rumy M, We really appreciate your feedback and delighted to hear that your stay was an enjoyable one. I am glad that my staff was able to meet your expectations during your visit with us. Thank you for recommending our hotel to others it really means a lot. We hope to you see you again...

frederick, maryland
Reviewed 16 December 2016

Easy check-in, large room, everything ok but the whole place felt like a big warehouse and had little character. Small issues about things that didn't work quite right in the room suggest that the place is due for a renovation (shower wouldn't activate from the tub setting; noisy refrigerator; wonky tv stand; etc.). Staff was pleasant and there was a...

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Helpful?
Thank fred200099
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Fred200099, Thank you for sharing your feedback with us regarding your recent stay. I have shared your concerns with my staff so that we can take every step to correct these problems. We hope that if you are in the area again that you will give us a second chance.

Glen Allen, Virginia, United States
Reviewed 10 December 2016 via mobile

Everything seemed all well until I pulled the covers back and revealed body hair and blood in the bed. Very obvious, how in the world could the cleaning crew miss this? As a Marriott Rewards Gold member I am extremely disappointed and I hope this isn't the norm at this hotel.

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1Thank Fred B
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Fred B, Thank you for sharing your comments with us regarding your recent stay. I am very sorry that this happened as it is unacceptable and I have shared your comments with my staff. I can certainly understand how frustrating that was for you and your family. We hope if you are in the area again that you will...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 

Additional Information about Residence Inn Newport News Airport

Address: 531 St Johns Road, Newport News, VA 23602
Region: United States > Virginia > Newport News
Price Range: $168 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News
Hotel Style:
#5 Family Hotel in Newport News
#6 Business Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Newport News Airport staff and other travellers.
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Questions? Get answers from Residence Inn Newport News Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose floor three or higher on the front of the hotel for food views.”
dnewman1156, 16 Sep 2016 | Read review
“corner suite is large & very quiet. Make sure to ask for pillows without feathers!”
Bamboo708, 1 Sep 2016 | Read review
“Right off the interstate.”
Z9953ERdavidc, 3 Aug 2016 | Read review
“Excellent Staff, Large Suites, Newly Decorated, Great Breakfast Food & Evening Mix”
CJSmitty, 7 Jul 2016 | Read review
“I would recommend a high floor. Breakfast time is really busy”
NubianSista72, 28 Mar 2016 | Read review
5 of 5
Booking.com
US$93* /night
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TripAdvisorUS$93
HotelQuicklyUS$135
TravelocityUS$109
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*Disclaimer
Prices are for 1 room, 2 adults
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