We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Newport News Airport

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Residence Inn Newport News Airport
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

223 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Residence Inn Newport News Airport
See the most recent reviews
Showing 222: English reviews
Aldie, Virginia
Reviewed 31 August 2016

We have stayed at this Residence Inn several times. We like the extra space of a suite and the staff is usually friendly. But we've experienced some hiccups the last few trips. We visited in May 2016. This stay started like all the others with a pleasant check in. But when we got to the room, we were surprised to...

 Report
Helpful?
Thank ScoobyVA
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello ScoobyVA, We appreciate you sharing your feedback with us regarding your recent visit. We are very sorry to hear that your second stay with us did not meet your expectations. I have shared your comments with my staff so that we make the necessary changes. It was very crowed during the time you were here and unfortunately our lobby...

Silver Spring, Maryland
Reviewed 18 August 2016

This hotel is in a good location - near 64, across from a mall (if that is your thing), and has plenty of chain restaurants and a Whole Foods nearby. There is also a sister property, Courtyard, across the parking lot, and a few competitors on the same access road. When I arrived and walked in the lobby, I had...

 Report
Helpful?
Thank jonekn
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings Jonekn, Thank you so much for your feedback and I am very sorry to hear that your room was not up to Marriott Standards. I have shared your feedback with my staff to ensure that this does not happen again. We hope if you are in the area again that you will give us a second chance!

White Plains, Maryland
Reviewed 14 August 2016 via mobile

We stayed here for 3 nights in. One bedroom suite with a little kitchen. The room was fairly clean, generally comfortable and conveniently located. My wife did find the bed a little to soft and it bothered her back. The 2 TVs did have surprisingly sharp pictures and the room was a decent size. The only problem with the hotel...

 Report
Helpful?
Thank nyasgrandpa
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Nyasgrandpa, Thank you so much for your feedback regarding your recent stay. We are sorry to hear that you were not able to enjoy our buffet during your stay and we are extremely sorry. I have shared your comments with my staff so that we can make the necessary changes so that this does not happen again. We want...

Reviewed 3 August 2016

This was a hot summer day and the temperature in the lobby was not much cooler than that outside. After checking in and going to our room I tried to call the front desk several times but no one ever answered. I have stayed at Marriott hotels over the years and this was first less than above average stay. Maybe...

 Report
Helpful?
Thank David C
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you for taking the time out to give us your feedback on your recent stay here at the Residence Inn Newport News. I am very sorry to hear that you were not satisfied with your stay. I can completely understand your frustration and concern. Please accept our sincere apologies. We are working hard to get the issues fixed. Upholding...

Reviewed 20 July 2016

Rooms are nice and big, clean and I loved the outdoor fire place. The staff was very friendly. The area around it was also very nice with some great restaurants right near the hotel. They have a pool and a free continental breakfast.

 Report
Helpful?
Thank Wand24
Brandywine, Maryland
Reviewed 7 July 2016

I arrived at the Residence Inn Hotel, 6-22-16; I noticed when I walked into the Residence Inn Newport News what a beautiful lobby, it was recently renovated, as well as the, front desk, dining area; it is beautifully decorated with the warm grey comforting colors I was pleasantly greeted by Amanda front desk, and Mrs. Becky Jones, General Manager, she...

 Report
Helpful?
Thank CJSmitty
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

WOW CJSSmitty!!! What a wonderful review!!! I am so glad that my staff was able to meet your expectations during your stay. We want everyone to feel that this is their "Home away form Home" All of my staff strive very hard to make sure that every guest has a memorable one. Your feedback is greatly appreciated and that's what...

Moseley, Virginia
Reviewed 29 June 2016

Stayed here while attending Setting Sail(Orientation)with our Son who'll matriculate at Christopher Newport University in August 2016! We used to live in the area and are familiar with the lay of the land. Friendly staff, comfortable and clean facilty. Thanks again, Marriott !!

 Report
Helpful?
Thank NYNATIVEBDB
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much NYNATIVEBDB!! We are delighted to hear that you enjoyed your stay with us. Congrats for on your son starting at Christopher Newport!! We hope to see you again soon!!

Forest, Virginia
Reviewed 17 June 2016

All personnel had a good rapport and professional aspect of the facility and themselves. There were a few concerns that was addressed asap. I will stay there again in the future. Thanks to all. George

 Report
Helpful?
Thank deatongeorge
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Deatongeorge!!! Thank you so much for your review. We are so glad that you enjoyed your stay with us and that my staff was able to meet your expectations during your stay. We are so excited that you will be visiting us again in your future travels!!

Reviewed 12 June 2016 via mobile

This Residence Inn is absolutely wonderful. Specifically I was impressed with the patio which was complete with a grill and fire pit. Breakfast and the room were great. Manager Tommy and front desk staff (Ruby?) were very helpful and accommodating to my family and service dog. Other properties (not Marriott) have given greif, but the staff here was beyond welcoming!

 Report
Helpful?
Thank Adam L
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you so much for the wonderful review!!! We are delighted to hear that you stay with us was a great one!! I am glad to hear that Tammy and Ruby were able to meet your expectations during your stay. We love all animals are we are so glad that you choose us during your travel needs. Please come back...

USVI
Reviewed 11 June 2016 via mobile

I stay at several different brand hotels simply because of my work. But when I get to choose my hotel I never hesitate on picking a Marriott property. They are clean, reasonably priced and the customer service is warm and welcoming. My most current Marriott was not so warm. Granted it was a very late check and I was exhausted...

 Report
Helpful?
1Thank ottersRus
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings, We are very sorry to hear that the customer service at the time of check in was not a pleasant experience for your. We take this very serious and it will not be tolerated. We are taking every measures to make sure that this does not happen again. Making sure everyone has a great experience here at our hotel...

148 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (59)
Viewed
Room/Suite (39)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Bathroom (4)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (89)
Viewed
Room/Suite (31)
Viewed
Dining (14)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (4)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Newport News hotels
0.1 km away
Courtyard Newport News Airport
Courtyard Newport News Airport
#5 of 40 in Newport News
226 reviews
0.7 km away
Hampton Inn & Suites Newport News (Oyster Point)
4.8 km away
Holiday Inn Express & Suites Newport News
Show Prices
Show Prices
Show Prices
3.1 km away
Hilton Garden Inn Newport News
Hilton Garden Inn Newport News
#3 of 40 in Newport News
443 reviews
0.7 km away
Comfort Inn Hotel Newport News
Comfort Inn Hotel Newport News
#7 of 40 in Newport News
187 reviews
3.1 km away
Hampton Inn Newport News-Yorktown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 

Additional Information about Residence Inn Newport News Airport

Address: 531 Saint Johns Rd, Newport News, VA 23602-4510
Region: United States > Virginia > Newport News
Price Range: $124 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com, Orbitz, Odigeo, Travelocity and Priceline so you can book your Residence Inn Newport News Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Newport News Airport Hotel Newport News
Hotel Style:
#5 Family Hotel in Newport News
#6 Business Hotel in Newport News
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Newport News Airport staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Residence Inn Newport News Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose floor three or higher on the front of the hotel for food views.”
 of 5 bubbles dnewman1156, 16 Sep 2016 | Read review
“corner suite is large & very quiet. Make sure to ask for pillows without feathers!”
 of 5 bubbles Bamboo708, 1 Sep 2016 | Read review
“Right off the interstate.”
 of 5 bubbles Z9953ERdavidc, 3 Aug 2016 | Read review
“Excellent Staff, Large Suites, Newly Decorated, Great Breakfast Food & Evening Mix”
 of 5 bubbles CJSmitty, 7 Jul 2016 | Read review
“I would recommend a high floor. Breakfast time is really busy”
 of 5 bubbles NubianSista72, 28 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay