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Residence Inn Newport News Airport

PricelineUS$84*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$120*
US$84*
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US$99*
US$120*
US$84*
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Residence Inn Newport News Airport
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Newport News Airport
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Showing 236: English reviews
Reviewed 16 September 2016 via mobile

No mention of the $100 pet fee (not deposit) on the Marriott website or when booking. The front desk clerk surprised me with the fee after we had gotten settled in for the night. By that time it was too late to find another hotel in the area. We walked the dog in with is when we checked in so...

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Helpful?
Thank Chris M
Rebecca J, Front Office Manager at Residence Inn Newport News Airport, responded to this review

Hello Chris M, Thank you for sharing your comments with us regarding the pet fee. I am very sorry that you were not informed of the cleaning fee we have for pets. We have the fee set in place so that we can properly clean the rooms after a pet has checked out, again we are very sorry that you...

Reviewed 12 September 2016 via mobile

Another great week long stay at this hotel. I don't even bother staying at any other hotel in that area because it's SO COMFORTABLE there and the staff is ABSOLUTELY INCREDIBLE!!!! The rooms are clean, Becky(The hotel manager) leads a staff that bends over backwards to make sure you have a nice stay and the food is VERY GOOD..... I...

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Helpful?
Thank Mike L
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you sooo much Mike L for that wonderful review. Your feedback really means a lot to all of us here. We are delighted to hear that you and your family enjoyed their stay with us. We hope to see you again real soon!!! Thank you

Clarkston, Georgia
Reviewed 1 September 2016

Staff is wonderful; always cheerful & helpful. Everything is clean. The work out room is great- everything works. The breakfast is always well prepared. The internet- even the paid for version- SUCKS!!! Always locking up & very slow!! ugh

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Helpful?
Thank Bamboo708
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings Bamboo708! We are so glad that you enjoyed your stay with us and that my staff was able to meet your expectations! I have shared your comments with my IT department in regards to the internet so hopefully this will be addressed soon. Please come back and see us soon!!

new york
Reviewed 1 September 2016

We stayed here a couple of weeks ago. The hotel is huge and rooms were great. No problem with that. Upon arrival, the general manager was at the front desk to greet us. She was very pleasant and welcomed us to the hotel. After driving several hours it was nice to be spoken to in such a caring manner. Well,...

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Helpful?
Thank NewYorkTarmale
Rebecca J, Director of Sales at Residence Inn Newport News Airport, responded to this review

Greetings NewYorkTarmale, We are very sorry to hear that your stay was not a pleasant one. I am glad to hear the my general manager was able to greet you with a smile but very sorry to hear that the rest of our staff was not able to meet your expectations which is unacceptable and this will not be tolerated....

Aldie, Virginia
Reviewed 31 August 2016

We have stayed at this Residence Inn several times. We like the extra space of a suite and the staff is usually friendly. But we've experienced some hiccups the last few trips. We visited in May 2016. This stay started like all the others with a pleasant check in. But when we got to the room, we were surprised to...

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Helpful?
Thank ScoobyVA
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello ScoobyVA, We appreciate you sharing your feedback with us regarding your recent visit. We are very sorry to hear that your second stay with us did not meet your expectations. I have shared your comments with my staff so that we make the necessary changes. It was very crowed during the time you were here and unfortunately our lobby...

Silver Spring, Maryland
Reviewed 18 August 2016

This hotel is in a good location - near 64, across from a mall (if that is your thing), and has plenty of chain restaurants and a Whole Foods nearby. There is also a sister property, Courtyard, across the parking lot, and a few competitors on the same access road. When I arrived and walked in the lobby, I had...

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Helpful?
Thank jonekn
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Greetings Jonekn, Thank you so much for your feedback and I am very sorry to hear that your room was not up to Marriott Standards. I have shared your feedback with my staff to ensure that this does not happen again. We hope if you are in the area again that you will give us a second chance!

White Plains, Maryland
Reviewed 14 August 2016 via mobile

We stayed here for 3 nights in. One bedroom suite with a little kitchen. The room was fairly clean, generally comfortable and conveniently located. My wife did find the bed a little to soft and it bothered her back. The 2 TVs did have surprisingly sharp pictures and the room was a decent size. The only problem with the hotel...

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Helpful?
Thank nyasgrandpa
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Hello Nyasgrandpa, Thank you so much for your feedback regarding your recent stay. We are sorry to hear that you were not able to enjoy our buffet during your stay and we are extremely sorry. I have shared your comments with my staff so that we can make the necessary changes so that this does not happen again. We want...

Reviewed 3 August 2016

This was a hot summer day and the temperature in the lobby was not much cooler than that outside. After checking in and going to our room I tried to call the front desk several times but no one ever answered. I have stayed at Marriott hotels over the years and this was first less than above average stay. Maybe...

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Helpful?
Thank David C
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

Thank you for taking the time out to give us your feedback on your recent stay here at the Residence Inn Newport News. I am very sorry to hear that you were not satisfied with your stay. I can completely understand your frustration and concern. Please accept our sincere apologies. We are working hard to get the issues fixed. Upholding...

Reviewed 20 July 2016

Rooms are nice and big, clean and I loved the outdoor fire place. The staff was very friendly. The area around it was also very nice with some great restaurants right near the hotel. They have a pool and a free continental breakfast.

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Helpful?
Thank Wand24
Brandywine, Maryland
Reviewed 7 July 2016

I arrived at the Residence Inn Hotel, 6-22-16; I noticed when I walked into the Residence Inn Newport News what a beautiful lobby, it was recently renovated, as well as the, front desk, dining area; it is beautifully decorated with the warm grey comforting colors I was pleasantly greeted by Amanda front desk, and Mrs. Becky Jones, General Manager, she...

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Helpful?
Thank CJSmitty
Rebecca J, General Manager at Residence Inn Newport News Airport, responded to this review

WOW CJSSmitty!!! What a wonderful review!!! I am so glad that my staff was able to meet your expectations during your stay. We want everyone to feel that this is their "Home away form Home" All of my staff strive very hard to make sure that every guest has a memorable one. Your feedback is greatly appreciated and that's what...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Residence Inn Newport News Airport (PHF) is the perfect location for your long term stay in Newport News. You will be impressed with our basketball/tennis courts for family fun. We are pet-friendly so bring your best friend with you. We offer complimentary airport shuttle, wireless internet and daily healthy breakfast buffet. ... more   less 

Additional Information about Residence Inn Newport News Airport

Address: 531 Saint Johns Rd, Newport News, VA 23602-4510
Region: United States > Virginia > Newport News
Price Range: $149 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Newport News Airport 3*
Number of rooms: 125
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Also Known As:
Residence Inn Newport News Airport Hotel Newport News
Hotel Style:
#5 Family Hotel in Newport News
#6 Business Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Newport News Airport staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Newport News Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved my corner room with fireplace!”
Bamboo708, 16 May 2017 | Read review
“Choose floor three or higher on the front of the hotel for food views.”
dnewman1156, 16 Sep 2016 | Read review
“corner suite is large & very quiet. Make sure to ask for pillows without feathers!”
Bamboo708, 1 Sep 2016 | Read review
“Right off the interstate.”
Z9953ERdavidc, 3 Aug 2016 | Read review
“Excellent Staff, Large Suites, Newly Decorated, Great Breakfast Food & Evening Mix”
CJSmitty, 7 Jul 2016 | Read review
5 of 5
Priceline
US$84* /night
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TravelocityUS$99
TripAdvisorUS$84
HotelQuicklyUS$120
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*Disclaimer
Prices are for 1 room, 2 adults
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