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Quality Inn Newport News

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Inn Newport News
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59 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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Richmond, Virginia
Reviewed 2 weeks ago via mobile

We stayed for one night. The staff was pleasant and the sheets and bathroom were clean but this chair in our room was gross. We had to stay in a smoking room since that was all that was available. The room was on the third floor and there is no elevator that I saw. The hallway was very dark. Also...

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Helpful?
Thank Linda T
JAY P, Manager at Quality Inn Newport News, responded to this review

Dear Gueast, Thank you for taking time to post a review about your recent stay with us! It is our #1 priority to make sure that you are satisfied with your accommodations, so it is extremely disappointing to hear that you were less than pleased with us during your visit. Please except our deepest apologies! We hope that you will...

Waldorf, Maryland
Reviewed 3 weeks ago

THIS PLACE IS HORRIBLE AND DONT CARE ABOUT THEIR CUSTOMERS! Each room is SUPPOSED to be equipped with a refrigerator, HOWEVER, there was NO Fridge and the front desk person went into another room to bring me a fridge that DIDNT WORK! My medication was supposed to be refrigerated and MY REQUEST WAS STILL IGNORED...THE FRIDGE STINKED! ALSO, the beds...

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Helpful?
Thank mrsglenn2016
JAY P, Front Office Manager at Quality Inn Newport News, responded to this review

Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Greensboro, North Carolina
Reviewed 23 October 2016

I stayed here for one night on business in August 2016. This is a very basic hotel with no frills. I was satisfied with the room, location, parking, etc., but there was no breakfast. That was a challenge and for the money, even a modest breakfast is a reasonable expectation.

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Helpful?
Thank scrappy56
Brandy K, General Manager at Quality Inn Newport News, responded to this review

Thank you for reaching out to us. We apologize that you were not satisfied with the hotel, the room accommodations and the service you received from our staff at that time. Your feedback will be forwarded to the hotel management for improvements. We hope for another chance to have you as our guest at any of our Quality Inn in...

Colonial Heights, Virginia
Reviewed 14 October 2016 via mobile

This was one of the worst places to stay. Do not stay! I was a vendor at the poquoson Seafood festival and needed a room for 2 nights. We booked through reservations. When my my 77 year old mother and I checked in the front desk clerk was very busy. She quickly gave a key to a 3rd floor room....

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Helpful?
Thank Tonya H
Brandy K, General Manager at Quality Inn Newport News, responded to this review

Thank you for reaching out to us. We apologize that you were not satisfied with the hotel, the room accommodations and the service you received from our staff at that time. Your feedback will be forwarded to the hotel management for improvements. We hope for another chance to have you as our guest at any of our Quality Inn in...

Inwood WV
Reviewed 20 August 2016 via mobile

I booked a smoking room at this hotel for an overnight stay. I stayed in other Quality Inns before that were not bad, but this one was horrible!!! My complaints are that its a 3 floor hotel with NO elevator, half the lights did not work in the room, the Air Conditioning stopped cooling in the middle of the night,...

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Helpful?
1Thank Margie B
StephenBarger, Manager at Quality Inn Newport News, responded to this review

Margie, I am very sorry about the issues you had during your visit with us. I understand the frustration with the elevator, unfortunately that is one issue we are unable to address as that is how the property was built. We've replaced many of the mattresses in the rooms, we've purchased all new furniture (closets, desks, entertainment systems, night stands,...

Harrisonburg, Virginia
Reviewed 13 August 2016

3rd floor room, walk up, last room, staff carried my suitcase up and brought me ice, that was nice of her. Room was hot, a/c had not been turned on eventhough I had a reservation, been here an hour and still hot. 101 degrees outside. Room appears clean but no telephone and no bedside lamps, only a wall lamp on...

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Helpful?
1Thank USArmyMom22846
StephenBarger, Manager at Quality Inn Newport News, responded to this review

USArmyMom, Thank you much for your business and review. We recently got new furniture in the rooms, and I will make sure we check all the rooms to ensure that we've put all the phones and lamps back in the rooms. We are also planning on buying charging ports for the rooms, to provide extra locations to plug in devices....

Hanover, Pennsylvania
Reviewed 16 July 2016

My wife and I and a friend stayed here on a Sunday night. Our friend had a room on the first floor; we were on the second. The room was decently equipped--microwave, fridge, iron, ironing board, hairdryer, etc.--and seemed clean enough. we were at the back of the motel, and it was fairly quiet. We weren't disturbed by noise from...

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Helpful?
1Thank Jeffrey B
StephenBarger, Manager at Quality Inn Newport News, responded to this review

Jeffrey, Thank you for your recent stay with us and your review of our property! We do all we can to provide the best stay possible. I will work with housekeeping to ensure they know how to deep clean a room after someone smokes in it. We are also looking at purchasing some charging ports to provide additional places to...

Reviewed 5 July 2016

Start by freely acknowledging that I am a budget traveler in general and most particularly when it comes to lodging. I count any time spent in a hotel/motel (other than for sleeping and bathing) to be wasted. What I look for is a decent place that provides a good bed and shower, is reasonably quiet, and that is secure. I...

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Helpful?
Thank lsd13
StephenBarger, Manager at Quality Inn Newport News, responded to this review

Dear Guest, I am very sorry to hear about your recent stay with us. We recently purchased new furniture that includes wardrobes, and we have the hangers on order for them. We are an older property, but we are looking at ways to improve the outlet situation in the rooms. We are looking at purchasing charging stations for the desks,...

Wooster, Ohio
Reviewed 2 February 2016 via mobile

Stayed here while visiting family nearby. Check-in was quick and friendly, the room only $60/night , then it was downhill from there. Accommodations were old, linens clean but thin. The beds were horribly soft/lumpy/uncomfortable. Hard to sleep through the night because of the poor quality. The bathroom was tiny but functionable. No easy access plugs to charge phones or laptop,...

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Helpful?
1Thank dtrow2014
Allen M, Front Office Manager at Quality Inn Newport News, responded to this review

Thank you for your review of our property. I am sorry that our room condition and breakfast did not meet your expectations. We are excited to announce that our hotel is undergoing renovations as we speak and we hope that you will return to see the upgrades. Again thank you for your response. Allen Munn Front Office Manager Quality Inn...

Durango, Colorado
Reviewed 26 December 2015

For budget travelers, this quality inn is a quality place to lay your head. The staff was very accommodating; Courtney and the other friendly ladies were very helpful in finding a cab and good food. Thanks for helping make my time in Virginia as awesome as it was.

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Helpful?
Thank DWTF
StephenBarger, Manager at Quality Inn Newport News, responded to this review

DWTF, Thank you much for your review and your business. We are glad to see that you enjoyed your stay with us, and hope to see you again the next time you're in the area! Sincerely, Stephen Barger Operations Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Newport News

Address: 945 J Clyde Morris Blvd, Newport News, VA 23601-1003
Region: United States > Virginia > Newport News
Price Range: $87 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Newport News 2.5*
Number of rooms: 59
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Also Known As:
Super 8 Motel - Newport News/j Clyde Morris Hotel Newport News
Super 8 Newport News
Newport News Super 8
Newport News Super Eight
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Questions & Answers

Questions? Get answers from Quality Inn Newport News staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No Elevators”
USArmyMom22846, 13 Aug 2016 | Read review
“I believe smoking rooms are available”
DWTF, 26 Dec 2015 | Read review
“Located in a quiet neighborhood. I assume all the rooms are quiet.”
PilgrimNY, 14 Jul 2015 | Read review
“No elevator. Breakfast was said to be downstairs. Not ideal when it is below ground level.”
td729, 9 Jul 2015 | Read review
“Didn't realize extra fees booking online. Pay hotel directly to get a discount.”
loisl973, 26 May 2015 | Read review
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Prices are for 1 room, 2 adults
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