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My experience was great the staff was very attentive and treated me in a professional way. I will definitely be back whenever work or home brings me to the local area. I have never been treated this well at any other hotel.More
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 7 June 2017
Thank you for the wonderful review of Extended Stay America - Newport News - Oyster Point. We appreciate your recognition of our efforts. My team will be pleased to know they had a role in making your stay with us a memorable one. Thanks again...More
I tried really hard to find something to like about this place. I have always had good experiences at other Extended Stay America hotels, but this one was on a different level. It is more like a motel, and not in a good way.
Response from 00esa, General Manager at Extended Stay America - Newport News - Oyster PointResponded 20 May 2017
Thank you for being loyal towards our brand and choosing to stay at our hotel. I was disheartened to read that we did not live up to your expectations, and we are truly sorry for the service issues you encountered during your stay. The condition...More
Great closet space...full kitchen and regular sized fridge. Recliner. Soft bed. Flat screen t.v. and a generous caring staff. I stayed here for exactly a full month and the staff was always trying to keep me comfortable and make me feel at home. Housekeeping came...More
Response from Manager_11525, Manager at Extended Stay America - Newport News - Oyster PointResponded 21 April 2017
Your feedback is important. Thank you for sharing. It is good to know you enjoyed your overall stay at our hotel due to your comfortable room accommodation and the excellent customer service you received. Thank you again for your kind words. The staff and I...More
I give high ratings to this hotel because the service I receive is outstanding. Clean room where everything works and the staff is very friendly and helpful . I would recommend this hotel for anyone to stay while in the area, whether it's long or...More
Response from Manager_11525, Manager at Extended Stay America - Newport News - Oyster PointResponded 31 January 2017
We appreciate you taking the time to share your experience. It is good to know you were well accommodated by our staff and the cleanliness of your room was to your liking. Thank you again for sharing your experience with us. We would love to...More
I can usually find SOMETHING positive to say about a motel or hotel. In this case, the only positive thing I can say is that I give 4 stars to the general manager (none for the hotel, itself) who really DID try to make me...More
US$56 - US$72 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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