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Holiday Inn Express & Suites Newport News

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Holiday Inn Express & Suites Newport News
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183 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Newport News
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Showing 182: English reviews
Newport News, Virginia
Reviewed 30 July 2014

After a long day of meetings & driving for several hours, I stopped at this hotel for the evening. Besides being tired, I was very hungry so I walked into the hotel restaurant & had a great meal. I highly recommend the Chef's Cobb Salad. Chef Jacob chops the salad, as opposed to large pieces sitting on your plate and...

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Helpful?
Thank Linda J
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear Linda J. Thank you for review. We appreciate you taking your time to give us your feedback about our restaurant Mariners Pub. We look forward to seeing you when you're in Newport News.

Upper Marlboro, Maryland
Reviewed 28 July 2014

Ill start off by saying we travel a lot and are used to resorts, but this was a last minute lets run have fun thing. When we arrived David J was amazing. Seriously, friendly does not encompass his attitude. I felt more like I was visiting a family member not a hotel out of town. He was vivacious and friendly...

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Helpful?
Thank crgantt
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Thank you so much for your kind words. We look forward to having you in our home again and giving you this experience again when you're in Newport News

Williamsport
Reviewed 20 July 2014

I wasn't too happy with my stay. My elevatory broke down on the first night, not pleasant after an 8 hour drive. On top of that the hotel staff wasn't overly concerned with the elevator getting stuck, I was in there about 10-15 minutes before I was able to get out. The manager was great and working to get me...

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Helpful?
Thank Kate P
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear Kate P. Please accept our sincere apologies for your experience while you were in our home. This is certainly not a great example of how we treat our guest in our home. Your feedback is valuable and will be passed on the appropriate departments and corrected immediately. Please contact me if you would like to discuss this matter further....

Dickerson, Maryland
Reviewed 16 July 2014

No complaints about the room that are major; I stayed in 227 for one night and was quite comfortable, but the door stop next to the wall had popped out of the floor and was just sitting there. (Picture provided.) That and other minor nits make me give them 4*s rather than 5. I got here a bit after 2:00,...

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Helpful?
Thank FritzGoat
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear Eric B Thank you so much for your business. We are thrilled to see that you enjoyed your stay with us, but are sorry that we didn't do anything to stand out specifically. The issues that you experienced will be addressed. We appreciate your valuable feedback and hope to see you again the next time you're in the area!...

Reviewed 3 July 2014 via mobile

First thing that happened upon check in was that a negative comment was made about my home state. So rude! This was my first visit to New Port News, but i would never make a comment about your city based on all the negative things I've read online. People from West Virginia have better manners than that. The hotel itself...

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Helpful?
Thank Robin B
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Dear Robin, We apologize for the first impression you received upon check-in. Rest assured that this is not tolerated and will be addressed immediately. We value business from every part of the globe. Thank you for your valuable feedback and we're so glad you enjoyed the rest of your experience.

Lynchburg, Virginia
Reviewed 22 May 2014

This hotel was well located to my business in Oyster Point Business park. I was a late arrival but my room was ready, clean, and quiet. The staff was friendly and accommodating and would return here anytime I'm back in the area.

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Helpful?
Thank Ed J
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Thank you for taking the time to let us know about your experience with us. We pride ourselves on service and having a clean establishment. Thank you once again and we look forward to seeing you when you're back in Newport News

Chesapeake, Virginia
Reviewed 20 May 2014

I traveled with my Wife for our Annual Church District Conference,we ended up staying 4 minutes from hotel where conference was being held..Well i thought for sure we had gotten lesser lodging...how wrong i was... Wow ! this hotel is so well taken care of, night & day desk check-in ladies : Dametria & Tarnisha were so very pleasant and...

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Helpful?
Thank Dapperdon S
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

I cannot thank you enough for staying with us writing such a wonderful 5-star review of our Holiday Inn! It is fantastic to hear that you love our service. We're so glad our staff made such impact on you. We are flattered that you think so well of us and look forward to having you back in our home.

Washington, North Carolina
Reviewed 19 May 2014

I booked a 3-star hotel through Hotwire and was assigned this hotel. This is a nice, clean hotel, located just off I-64. The lobby is nicely appointed, the elevators and the interior corridors are clean. The room was very nice, with attention to detail: 1. HVAC controlled by a digital thermostat on the wall with an auto or fan on...

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Helpful?
Thank usc33
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Thank you so much for such a wonderful description of our home! We look forward to seeing you again when you're in Newport News!

Baltimore, Maryland
Reviewed 17 May 2014

Tried to check in at 9:00 am. Slept in the lobby for three hours. Slept on the parking lot for another three hours from 12:00 til 3:00. I told the front desk manager that my husband was really sick from a dialysis treatment. She wasn't able to help get us in a room. She said we can wait in the...

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Helpful?
2Thank Sarah6717
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Thank you so much for your time. We sincerely apologize for the problems you experienced while you were in our home. Rest assure what you experienced will be passed on for discussion so we can avoid disappointing a guest in our home. We really appreciate all of your feedback. We strive to provide superior customer service. Thank you so much...

Reviewed 13 May 2014

As truck drivers we stay at lots of Holiday Inns. Doug was great, after a very long day of driving, he made check in a beeeze. Also was very helpful telling about best local pizza & all of our other needs. Thanks Doug for a welcoming face after a long day.

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Helpful?
Thank truckdrivrforammo
David J, Manager at Holiday Inn Express & Suites Newport News, responded to this review

Thank you for taking the time to leave your valuable feedback. Although everything you mentioned in your review you will experience at our property we have to give credit where credit is due. This belongs to the Holiday Inn Express in Newport News. I personally know Doug and the management and I will ensure that they will see your feedback....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Stay at the Newport News Holiday Inn Express & Suites, formerly the Holiday Inn and Suites Our award-winning hotel is conveniently located near the Newport News / Williamsburg International Airport, and Joint Base Langley-Eustis allowing you to reach your destinations effortlessly. Since our hotel is nestled in the heart of Newport News, work sites including the Naval Weapons Station, Northrop Grumman Shipbuilding, Boeing, NASA, Ferguson Enterprises and Jefferson Lab are just a few of the surrounding companies. We offer free high-speed internet and complimentary business center services making it easier for you to get work done efficiently. There is always something to do in Newport News, whether it's learning the rich naval history at the Mariner's Museum, visiting the endangered animals at the Virginia Living Museum, or relishing in the diverse cultures of the performances at the Ferguson Center for the Arts, we're happy to assist in planning your trip. Enjoy dining and shopping with us at the City Center, or the new Marketplace at Tech Center just a few miles from us. We at the Holiday Inn Express and Suites take great pride in our customer service and the amenities we offer our guests such as the free hot breakfast in the morning, our 24-hour convenience store, fitness center and our indoor heated pool. Let us help you plan your trip for business or leisure, we offer you what you need, stay smart and stay with us at the Holiday Inn Express and Suites! ... more   less 

Additional Information about Holiday Inn Express & Suites Newport News

Address: 943 J Clyde Morris Blvd, Newport News, VA 23601-1003
Region: United States > Virginia > Newport News
Price Range: $102 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Newport News Hotel Newport News
Newport News Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Newport News staff and other travellers.
1 question
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Edenton, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Newport News staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner suites”
 of 5 bubbles sno83k, 29 Nov 2016 | Read review
“Inform guest type bathroom [tub/shower or only shower]”
 of 5 bubbles seamster1973, 18 Oct 2016 | Read review
“I was on the 5th floor at end of building overlooking chruch”
 of 5 bubbles lbr93001, 10 Oct 2016 | Read review
“Dont expect too much”
 of 5 bubbles 98veerap, 7 Sep 2016 | Read review
“if you can get a 1st, 4th or 5th floor that has been redone.”
 of 5 bubbles HFFD, 5 Sep 2016 | Read review
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