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Hilton Garden Inn Newport News

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Hilton Garden Inn Newport News
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459 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Charlotte, United States
Reviewed 12 February 2016

I would not list the area as a great place to visit for vacation or fun as you are not close to many sites, beaches, etc. But for business it is great. Convenient to the highway, good restaurants close by, and there is a movie theater if you just want to pass some time. The breakfast staff is amazing and...

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Thank Adam S
Prashant P, General Manager at Hilton Garden Inn Newport News, responded to this review

Adam, Thank you for consistently coming to stay with us! We look forward to having you again!

Vicenza, Italy
Reviewed 9 February 2016 via mobile

Clean hotel near a lot of restaurants and businesses, and a movie theater! Great staff, ordered, and very clean rooms. Hostel there isn't much this hotel can do to improve as everything is spot on. Just keep doing a great job and provide quality service to your customers.

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Thank Spwilson13
Prashant P, General Manager at Hilton Garden Inn Newport News, responded to this review

Thank you for your kind words! We pride ourselves on quality service! See you next time!

Centreville, Virginia
Reviewed 30 January 2016

The staff was terrific, the rooms large and comfortable, and the location convenient to shops, restaurants, and the freeway. My only complaints were that the pillows were lousy and the breakfast was rather pricey for what was offered (we're used to breakfast being included in similar properties and so we skipped it). The free coffee was appreciated.

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Thank 5Psi
Cedar Rapids, Iowa
Reviewed 21 January 2016 via mobile

This hotel has a nice staff, large, updated rooms, gorgeous lobby, and good breakfast...I will stay again. The beds are soft and the alarm clock is the easiest I have ever used. The shower was good and very tall.

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Thank kmbrown021393
Sandston, Virginia
Reviewed 17 January 2016

My sister and I always stay in the HGI in Newport News when we are in the area. We were sold on the HGI brand years ago when we first stayed at this hotel for many reasons but mainly because the beds are always clean and comfortable and the staff is always very nice. We always look forward to the...

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Thank KatMin
Reviewed 15 January 2016

Title says it all. The staff is friendly and goes above and beyond to ensure that your stay is comfortable and enjoyable. Very clean hotel with large comfortable rooms. Cooks are very good and the food served is what one would expect at a very high class restaurant. I would highly recommend this hotel to anyone staying in the Hampton...

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Thank B9876DAdavidb
Centreville, Virginia
Reviewed 9 January 2016

It's in a shopping mall/restaurant area, so there's not a lot to see around it, but it's a nice hotel. The lobby is attractively decorated and the rooms are spacious with plenty of counter space in the bathroom. There is a pool and workout room and free Wifi. There is a little convenience store in the lobby, too, with inexpensive...

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Thank RYC88
Prashant P, General Manager at Hilton Garden Inn Newport News, responded to this review

RYC88, Thank you for your kind words and our team is glad you enjoyed your stay while in town. While the brand standard for Hilton Garden Inn does not include breakfast with standard rates, we do offer rate plans that have breakfast included and are easy to book. Please call us next time you are in town so we can...

Springfield, United States
Reviewed 5 January 2016

Do not pay extra for the full breakfast. It is not worth the cost. I recommend you save the cash and go to IHOP or McDonald's. Also, wifi coverage is spotty throughout the hotel. Staff is very good at the front desk and others. Finally, the hot tub was not working and the heated pool was too chilly to spend...

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Thank Robert I
Prashant P, General Manager at Hilton Garden Inn Newport News, responded to this review

Robert, We are sorry to hear that you had a less than perfect stay. We are actively pursuing a stronger internet connection with our isp, and plan to have better internet coverage in the next few days or so. Also, the motor burned out on the hot tub and we are waiting on a new motor to install, that should...

Naples, Florida
Reviewed 4 January 2016

There is a perceived value at Hilton Hotels. This Hilton Garden Inn in Newport News, Virginia is extra special. The staff is efficient and sincere. The location is perfect for my needs visiting family. I will stay there again.

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Thank tinamcneice
Reviewed 28 December 2015

Stayed 3 nights in the Newport News Garden Inn over Christmas 2015. We were visiting family and only using the hotel for sleeping accommodations. Check in was quick and efficient. As a Hilton Preferred Member, called ahead to confirm late check in and inquire about the room they booked us into and discovered it was across from pool, so selected...

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1Thank lindasI9453AN
Prashant P, General Manager at Hilton Garden Inn Newport News, responded to this review

We are sorry for the multiple incidents that happened during your stay. It is our goal to ensure that each guest has a problem and stress free stay, each and every time. We are addressing the housekeeping issues that occurred in your room during the time you were here, and would love if you would give us another chance when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room

Additional Information about Hilton Garden Inn Newport News

Address: 180 Regal Way, Newport News, VA 23602-9446
Region: United States > Virginia > Newport News
Price Range: $148 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Newport News 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Newport News Hotel Newport News
Hilton Newport News
Hotel Style:
#1 Business Hotel in Newport News
#2 Romantic Hotel in Newport News
#3 Family Hotel in Newport News
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Newport News staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Newport News staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for the river view (small stream but pretty)”
  • We were already moved in so not a great pic but was very nice and comfortable. Had connecting ro
 of 5 bubbles Y2867QEcatherinem, 19 Oct 2016 | Read review
“We chose an upper floor so we did not have much noise other than hearing the room next door.”
 of 5 bubbles cindizzle, 4 Sep 2016 | Read review
“If a Hilton Honor member, you can select your room”
 of 5 bubbles 65bernardl, 30 Jul 2016 | Read review
“Go elsewhere!”
 of 5 bubbles jessicat8180, 12 Jul 2016 | Read review
“Ask for a room that has views of the little creek that runs in the back of the property.”
 of 5 bubbles Nellzon9, 27 Apr 2016 | Read review
5 of 5