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Country Inn & Suites By Carlson, Newport News South

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Country Inn & Suites By Carlson, Newport News South
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352 Reviews from our TripAdvisor Community

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Showing 351: English reviews
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Washington DC, District of Columbia
Reviewed 3 days ago NEWvia mobile

The chair was badly ripped, wallpaper was peeling, room was dirty (esp the bathroom), one of the lamps didn't work. I know we didn't pay a lot for the room, but the condition of the room was way worse than I'd ever experienced at a Carlson hotel. Also, nothing seemed to work - the vending machine stole your money, there...

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Helpful?
Thank Shanghai1999
Charlotte, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 3 May 2016

Just attended year 7 reunion at Country Inn & Suites. This place is just GREAT!!!!!! Steve Barger (Hotel Mgr) is a Rock. Staff changes take place, but the reception DEUCE ONE-NINE receives stays constant. Front office staff, Patrick, Angel, Quintin, and Ruth are top notch. Housekeeping Dept., headed up by Marquita (Hskp. Mgr), this woman makes sure that all guest...

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Thank James J
About Hotel's Favourite Review
StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Jimmy, Thank you all for your business over the years! As always, it's an absolute pleasure having Deuce as our guests! I have passed on your praise to our housekeeping and front desk staff, and everyone thanks you :) . We all look forward to seeing you again next year. Stephen Barger General Manager

Cross Junction, Virginia
Reviewed 6 days ago NEW

Upon arrival we were greeted with a pleasant receptionist who provided us with our keys and welcomed us to the hotel other than that the hotel was less than appealing. The room had a musty odor, mold around the air conditioner and tub. We utilized a suite room with a pull out couch which was circa 1970 with a mattress...

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Thank Christie A
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South, responded to this review

Thank you for reaching out and writing your review. It is a delight to hear that you liked the services given by our receptionist specially the warm welcome upon your arrival and the breakfast during your stay. We always desire for our valued guests stay to be nothing but fantastic however, we are sorry to hear that you were not...

Fountain, United States
Reviewed 1 week ago

Hotel was not clean. Did not clean our room while we were there. Employees were not friendly at all. The only person who was pleasant and appeared to be enjoying her job was the young lady preparing the breakfast. She was very helpful. We will be back to this area for Coast Guard events, but would not recommend this Hotel...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank I7672JFkathleenr
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South, responded to this review

Thank you for reaching out and writing your review. We are glad to know that you were pleased by the service provided by one of our staff. However, we are sorry to hear that you were not satisfied during your stay due to the condition of the hotel and your room as well as the service you have received from...

Newport News, Virginia
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank G2575PCkimberlyb
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Providence, Rhode Island
Reviewed 1 week ago

i would have been better off staying at motel 6 customer service not good hotel rooms are smelly and outdated hotel staff family roaming around felt like i was at a crackhouse hotel smell of weed in the hallway please dont not waste your money here. For 130.00 a night i expected alot more. A higher up needs to take...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank deanyh2016
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. Your concerns have been addressed by the General Manager and the owners, and I assure you we are working diligently to ensure a similar...

Tacoma, Washington
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 923jeannab
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

BSG, VIRGINIA
Reviewed 3 weeks ago

Never stay at this hotel again! We hated the hotel, staff, and room!!!!! People should stay at a filthy motel 6 in the ghettos of Harlem!!!! You would get a better hotel and a cleaner room in the Ghettos of Harlem than this hotel!!!!!! This is a Ghetto Hotel from Hell!!!!! Run straight away from this hotel!!!!

Review collected in partnership with Country Inns & Suites By Carlson
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Thank E1671MXsamuelb
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South, responded to this review

Thank you for reaching out to us. We apologize that you were not satisfied with the hotel, the room accommodations and the service you received from our staff at that time. Your feedback will be forwarded to the hotel management for improvements. We hope for another chance to have you as our guest at any of our Country Inn &...

Newport News, Virginia
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank nicolesH1858NB
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News South, responded to this review

Newport News, Virginia
Reviewed 17 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank shanitaa2017
CISNN, Front Office Manager at Country Inn & Suites By Carlson, Newport News South, responded to this review

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Renovated in 2010, the smoke and pet free, 64 rooms and suites provide travelers with comfortable, affordable and value rich lodging in Hampton Roads. All beds feature Serta Perfect Sleeper matresses, rooms have individually controlled thermostats, and hypoallergenic linens to provide a comfortable nights rest. As a mid scale, limited service hotel and located in the heart of Hampton Roads, the Hotel assures guests that room and suite rates remain competitive. With all of the standard amenities of the Country Inn & Suites by Carlson brand guests appreciate the features and services they come to expect such as an indoor swimming pool and hot tub, 24 hour coffee and tea, freshly baked cookies, and complimentary hot breakfast and WiFi.We look forward to hosting your future stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Newport News South

Address: 1069 J. Clyde Morris Boulevard, Newport News, VA 23602
Region: United States > Virginia > Newport News
Price Range: $100 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Newport News South 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn & Suites Newport News South Hotel Newport News
Country Inn And Suites Newport News South
Country Inn Newport News
Newport News Country Inn
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Newport News South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on 2nd floor. Noisy ice maker on 3rd floor.”
GranLS2015, 24 Feb 2017 | Read review
“3RD floor i recommened quiet and clean and guest landry is right there!”
leeava1, 11 Dec 2016 | Read review
“First floor rooms seem a bit larger with high ceilings and newer décor.”
twotravelors42, 10 Dec 2016 | Read review
“There is not any restaurants within walking distance.”
A8863KIpatrickt, 2 Aug 2016 | Read review
“Look at the room before you book”
haroldv960, 29 May 2016 | Read review
5 of 5