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The hotel was easy to access from the highway and the rooms were clean and the bed was comfortable. The television only had 3 channels the first night and no tv service the day of checkout. The cleaning person could have changed the trash in...More
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We stayed at this hotel 5/28/17. Issues from the start. 1st room assigned to us still had someone's belongings in it. The 2nd reaked of smoke, but it's a smoke free facility. Third room finally was able to enter. There was hair in the bathroom...More
Thank Missy R
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News SouthResponded 1 June 2017
Thank you for patronizing Country Inn & Suites. We apologize that you were not satisfied with the cleanliness of your room at that time. Your feedback helps us prevent situations such as this in the future. We hope for another chance to have you as...More
The rooms were great. They were very spacious. Vera was wonderful. She helped us a lot. We had four 16 year old girls with us and Vera was fast with our request. The location was excellent. The pool area was great.
Like everyone else, I agree the customer service was very nice and a lot of our issues were out of their control but so many things just kept going wrong. Pool closed, exercise equipment broken, chair/phone and lamp broken in room. Internet went down multiple...More
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Newport News SouthResponded 2 May 2017
Thank you for taking the time to share your feedback. It is good to know that you were pleased with the service you received from our staff, the cleanliness and the security of our hotel during your stay. On the other hand, we apologize that...More
US$72 - US$109 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites Newport News South Hotel Newport News ,