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Let me start off by saying wshoule have used this hotel several times over the past 6 years and can say it is heading in the wrong direction. Rooms smelled of smoke despite being non smoking hotel. Desk clerk just shrugged his shoulders and said...More
Thank Bob N
Response from StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News SouthResponded 8 August 2016
I am very sorry about the issues you experienced during your visit. We are working hard to correct our issues, and are also planning major renovations this fall that will include new comforters, new mattresses, new carpets, furniture and much more. We are ordering...More
My husband and I travel a lot in summer and we always try to stay at Country Inns and Suites, however this one was such a let down!!! The room was not clean, I wiped cobwebs from the walls, there were not any tissues in...More
Response from StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News SouthResponded 4 August 2016
Dear Guest, I am very sorry about the issues that you had during your visit. I will work with the necessary departments to ensure we correct these issues immediately.
My family checked into this hotel on Friday evening July 29th for a two night stay. There were 4 towels and 2 wash cloths in the room for a family of 4. We requested additional towels and wash cloths for our stay and received them....More
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Response from StephenBarger, General Manager at Country Inn & Suites By Carlson, Newport News SouthResponded 2 August 2016
I am very sorry about the issues you experienced while staying with us. I will work with the housekeeping department to ensure we are fully stocked on linens in the future.
Again, my apologies for the inconveniences you experienced, and I hope that...More
US$81 - US$145 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites Newport News South Hotel Newport News ,