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Comfort Suites Airport

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Comfort Suites Airport
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203 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Kalamazoo, Michigan
Reviewed 25 May 2016

Wasn't bad until I come back to room, as I slide room key door opens, lights are on. Go to call front desk. First they said must have been me. Then I call again they say housekeeping left your door unlocked FOR A MOMENT to get fresh towels. Looked around, sterling silver earrings gone from bathroom vanity. After waiting on...

2Thank A S
New Jersey
Reviewed 19 May 2016

Convenient location, near to Christopher Newport University. Very comfortable, clean room, reasonably priced, free parking, very near several restaurants. Also close to the Mariner's Museum, a very extensive collection of naval history and artifacts.

Thank Soupster
Reviewed 25 April 2016

We've stayed at this Comfort Suites many times in the past, and although it is in a good location for shopping & restaurants, the hotel itself needs some "fixing up." The front desk staff greeted us nicely & check in was quick & easy. That was great, but we were the only ones checking in at the time. We love...

Haymarket, Virginia
Reviewed 20 April 2016

In town for a event with my son, I was hoping the term "Suites" and the cost of this property would make it comparable to a Hilton Garden Inn or Fairfield Inn but I was wrong. This hotel is average at best. There was visible water damage in the bathroom and the room was in need a new coat of...

1Thank BeachGal70
Reviewed 18 April 2016 via mobile

Stayed for two nights while working in the area over the weekend. Nice lobby. Decent breakfast. Cheese omelets, which was nice. They were out of bananas both mornings which was disappointing. Overall, a nice place

Thank Jessica A
Lucama, North Carolina
Reviewed 20 March 2016

Well to start things off our room keys did not work to open the doors to our room, so we had to go through the process of changing to another room. No complaints about the room as it was large, clean, and comfortable. What made this experience become average started with the reason I chose this hotel which was for...

1Thank jasont956
Reviewed 29 February 2016 via mobile

Always quiet and clean. I can't say I have ever had any issues at this hotel with the cleanliness, quietness, or any comfort issues. I can't even tell you what other hotels are in the area as I haven't had a need to go and look elsewhere for a room.

1Thank Benjamin L
Reviewed 18 February 2016 via mobile

I liked this hotel. Spacious rooms, decent breakfast options with yogurt and hard boiled eggs, fresh fruit, and friendly staff on hand. The temperature of the shower was terrible. Tepid at best. Room 217 needs the shower looked at if no one else is complaining. I like the ease of Uber in the area, as well. I would stay here...

Thank Nancy-Annette C
Abel C, General Manager at Comfort Suites Airport, responded to this review

Thank you very much for your kind words. I'm glad to hear that the location, accommodations, breakfast choices and friendly staff made your stay enjoyable. Please allow me to apologize for the hot water not exceeding your expectations. We will look into that room immediately. Thank you for bringing that to our attention. We very much look forward to seeing...

Wilmington, Delaware
Reviewed 16 November 2015 via mobile

As I read the reviews I am amazed. Yes the hotel was quiet and the rooms are spacious but that is my compliments end. The first room that that I was checked into had dead bugs on the walls. When I got out of the shower there was a roach crawling across the floor. I complained to the front desk...

1Thank southerncalla
Abel C, Manager at Comfort Suites Airport, responded to this review

Thank you very much for your valuable feedback. Please accept my sincerest apologies on behalf of my entire team regarding your less than perfect stay with us. We use all reviews, good and constructive criticisms, for on going training and recognition with our staff. Since your stay in October, we have begun our deep cleaning and preventative maintenance regiment for...

Reviewed 14 November 2015

This is a great choice when looking around the Williamsburg/Busch Gardens area. A short drive (25 minutes to Busch Gardens), away from the crowds, and super convenient. There is a Red Lobster and Olive Garden that you can walk to. Directly in front of the hotel is a stop light, which takes you straight to Chili's, Smokey Bones, and other...

Thank Dawn H
Abel C, Manager at Comfort Suites Airport, responded to this review

We are very happy to hear that chose to stay with us at the Comfort Suites Airport! We are very fortunate to be an excellent location between Williamsburg and Virginia Beach with several great restaurants and shopping options within just minutes of us. We are in the process of trying to re-vamp our breakfast. Again, thank you for your kind...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Comfort Suites Airport in Newport News, VA is a great value for stylish suites. In addition to beautiful guestrooms, the hotel is known for outstanding customer service, modern amenities and convenient access to Colonial Williamsburg and Virginia Beach. Immaculate suites contain one king bed or two queen beds. Our hotel is proud to be 100% Non Smoking. There are microwaves and refrigerators in every room and a separate living area. Relax in our heated indoor swimming pool or workout in our Fitness Center. Our delicious complimentary Hot Breakfast is served daily and includes fresh eggs, bacon or sausage, make your own waffles as well as fruit, yogurt, hot & cold cereals, bagels, muffins and pastries ... to name a few. We are only 1 mile from the Newport News/Williamsburg International Airport (PHF)and offer complimentary airport shuttle service. ... more   less 

Additional Information about Comfort Suites Airport

Address: 12570 Jefferson Ave, Newport News, VA 23602-4314
Region: United States > Virginia > Newport News
Price Range: $109 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 104
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Also Known As:
Comfort Suites Airport Hotel Newport News
Newport News Comfort Suites
Hotel Style:
#4 Romantic Hotel in Newport News
#4 Family Hotel in Newport News
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Questions & Answers

Questions? Get answers from Comfort Suites Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend this hotel. You get more than your money's worth here.”
 of 5 bubbles rainbirdp, 3 Dec 2016 | Read review
“Ask for a end room on the end of the hotel”
 of 5 bubbles woodsidedt, 25 Oct 2016 | Read review
“don't book here”
 of 5 bubbles F337MUas, 25 May 2016 | Read review
“Do not stay by the elevators.”
 of 5 bubbles BeachGal70, 20 Apr 2016 | Read review
“Hard to say, just make sure you do not book the same night as a soccer team, but that can happen anywhere you stay.”
 of 5 bubbles jasont956, 20 Mar 2016 | Read review
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