We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Firstly this review is compiled with the views of the 4 travellers in the group....
The hotel is clean and has a contemporary old world feel with high ceilings and flowing lines in an absolutely stunning location...Rooms spotless...beds clean and comfortable...lots of space for clothes...More
Just come back from 10 days at this hotel. It is very tradional in decor which we love. The room was very comfortable with incredibly comfy beds. The bathrooms had baths with showers overhead which could have proved difficult but had rails were provided,
We went to Madeira for the first time and where so pleased with our week there in January 2018. The Island is lovely, the weather was so pleasant and the Hotel just what we wanted. Rooms, staff, Food, pool, everything was good or better.
Our first visit to Madeira and not quite what we expected. Our first problem was our luggage - one case was ripped and the second soaked with fluid when on the transfer coach. Then we had to stand in line for almost an hour to...More
1 Thank enj0yinglife2015
Response from RiuHotelsandResorts, other at Hotel Riu Palace MadeiraResponded 2 weeks ago
Many thanks for sharing your experience with us.
As a service-oriented hotel chain, we are proud that you have rated our staff very well and since for RIU gastronomy is a very important part of the guest experience, we were pleased to read...More
Good food we stayed do 11 days and enjoyed every meal Every member of the staff were approachable and friendly and always smiling. The area was quite the prom was nice for a short walk .Plenty of things to do outside the hotel .All in...More
Response from Northernblonde | Reviewed this property |
Yes, one outside pool is heated. We were swimming there three weeks ago in January and found the temperature perfect! Plus it's sheltered to a large extent from the prevailing easterly wind by the shape of the hotel... More
Yes, one outside pool is heated. We were swimming there three weeks ago in January and found the temperature perfect! Plus it's sheltered to a large extent from the prevailing easterly wind by the shape of the hotel building - many hotel pools in Madeira are not. The pool was never crowded while we were there and there's always a good choice of sun-beds available. Clean pool towels supplied and changed ad lib.
We were there in January. There was cake, usually 3 different types. But not home made. So ,if like me you enjoy home baking, you may be disappointed. Having said that, there was a very good chocolate cake one day , also... More
We were there in January. There was cake, usually 3 different types. But not home made. So ,if like me you enjoy home baking, you may be disappointed. Having said that, there was a very good chocolate cake one day , also a brownie.
Ham and cheese ( together) sandwiches are also served, not great if you are a veggie, as in the main restaurant also. The is also a plate of fresh fruit, left over from breakfast or lunch.
Coffee is from a push button machine , served by the wonderful staff, it is no longer freshly steamed as it was 4 years ago.
Plenty of alcohol and non alcohol drinks from a great menu if A/I. Lots of cocktails.
However the worse thing is the "smoker's", there are 20 tables for smokers and only 4 tables for non smokers right next to them!. But you can sit inside out of the smoke and out of the sunshine too!