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Hotel Riu Palace Madeira

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#1 of 14 Hotels in Canico
Certificate of Excellence
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1,208 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Madeira
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Showing 940: English reviews
england
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago

Just back from this hotel, had a great time here, hotel excellent, food plenty of choice, only 1niggle they menu for dinner one as Mexican and Jamaican they changed it, oh well, rooms very good beds a bit hard air con ok,very clean, pools were good the outside pools cold inside slightly warmer, gym small but usable, all staff work... More 

Helpful?
Thank henry54England
Lincoln, United Kingdom
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 4 weeks ago

Stayed here with friends and really enjoyed it. We've not stayed at a Riu for a number of years but this visit will encourage us to look again. The room was fine, the food O.K., and the vast majority of the staff were great.(special mentions for Fernanda, Dinarte and Cova.) As always there are some negatives - bed and pillows... More 

Helpful?
1 Thank Charlie186336
Melrose, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 weeks ago

We stayed in this hotel for a week at the end of August, overall very nice hotel although a bit isolated, there is a small promenade but that is the only place for a walk and only takes about 5 minutes. There is a courtesy bus which takes you into Funchal this has to be booked the evening before you... More 

Helpful?
Thank annetuddenham
Tamworth, United Kingdom
Level Contributor
5 reviews
Reviewed 28 October 2016

The Riu Hotel was spotlessly clean, could not fault the staff and the food was excellent so many different choices. Your wine was topped up without really asking. We had a choice of 2 out door pools and 1 indoor, a gym and a hairdressers. There is a free shuttle bus into Funcal daily as the hotel is off the... More 

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Thank hanselmartin
Romford
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 October 2016 via mobile

Spent one week with friends celebrating their silver wedding anniversary. Had a great time but was far too quiet for us. The food was lovely, champagne every morning with breakfast. The entertainment was not to our liking, very boring. Unfortunately my husband had a fainting fit resulting in him going to hospital as he knocked himself out and suffered from... More 

Helpful?
Thank RonnieThoms
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Madeira, responded to this review

Dear guest, Thank you very much for taking the time to give us your feedback and for expressing your concerns. We would like to thank you for highlighting our food. Our chefs try to meet every guests taste with the great range of food options offered. Our main goal is that our guests enjoy a nice stay that is why... More 

Stanford-Le-Hope, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 October 2016 via mobile

Food is really nice .. Lots of choice so far .. but this is only day two .. Everyone is really friendly and helpful.. Only downside to the all inclusive is the size of the drinks... my wife asked for a cocktail .. the glass must only be 3 inches high .. I asked for a pint in a tall... More 

Helpful?
1 Thank Dave N
Barnsley, United Kingdom
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 October 2016

This is our fourth holiday at this wonderful hotel which through Thompsons is AI. The location is about 20 mins courtesy bus ride from Funchal in a quite but lovely location....don't go here for night life. The staff at this hotel are great always helpful and friendly and seem genuinely interested in ensuring your holiday goes well. Its AI with... More 

Helpful?
4 Thank Clive W
Rochdale, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2016

Bedroom: A bit dated, very dark wooden furniture which was marked and scratched, probably been the same for many years and due to wear and tear. Bathroom: Fine although we found it very dark when having a shower as once the shower curtain was closed there was no light. Housekeeping were very good and rooms kept clean. The bars of... More 

Helpful?
2 Thank janineandsteve2015
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Madeira, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. On the one hand, we would like to thank you for bringing up your satisfaction regarding our staff, the quality of the food, the pool area and the beautiful views.... More 

Port Carlisle, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2016

very good hotel. bedrooms are spacious. food selection was good too though restricted to two sittings. main downside is that the pools are freezing. not one to stop in and enjoy! the staff were very good and the place was spotless. easy to get buses or to hire a car but not for the faint hearted. the whole island is... More 

Helpful?
Thank nigelf207
Pen-Y-Sarn, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 October 2016

Nice place, nice people. Food good and plenty of choice. Bar serves good quality spirits and over all excellent for an all inclusive deal. Pool was good with plenty of sun beds. It's a place suited to mature holiday makers. Very few children here and that was a good thing. Barely a football shirt seen through the week, but there's... More 

Helpful?
Thank Alan C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located opposite the oceanfront promenade of Canico de Baixo. 8-Storey building. 10 M to the sea; access to the ocean across a walkway. 13 Km from Funchal (complimentary shuttle service from the hotel; weekdays and Saturdays. Not available on public holidays). 2 Km from the city centre. 2 Km from various shops. 10 Km from the airport. 50 M from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 

Additional Information about Hotel Riu Palace Madeira

Address: Praia dos Reis Magos | Canico de Baixo - Portugal, Canico, Madeira 9125-024, Portugal
Region: Portugal > Madeira Islands > Madeira > Canico
Price Range: $153 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Madeira 4*
Number of rooms: 327
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Also Known As:
Riu Palace Madeira Canico
Hotel Riu Palace Madeira Canico, Portugal
Hotel Style:
#1 Luxury Hotel in Canico
#1 On the Beach Hotel in Canico
#1 Romantic Hotel in Canico
#1 Spa Hotel in Canico
#1 Family Hotel in Canico
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Madeira staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid those over white flat roof, these can be hot and stuffy.”
 of 5 bubbles was1850, 20 Nov 2016 | Read review
“7 th floor”
 of 5 bubbles stonewallpete, 9 Nov 2016 | Read review
“The rooms in upper floors offer better view”
 of 5 bubbles inaumane, 6 Nov 2016 | Read review
“Lots of stairs and steps but plenty of lifts. Rooms at side are quieter but only have limited sea view.”
 of 5 bubbles 671gillians, 1 Nov 2016 | Read review
“We found the 3rd floor to be ideal and quiet”
 of 5 bubbles hanselmartin, 28 Oct 2016 | Read review
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