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2018-01-01 2018-01-02
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    Sheraton Norfolk Waterside Hotel

    777 Waterside Drive, Norfolk, VA 23510-3300
    (757) 622-6664
    Hotel website
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    2018-01-01 2018-01-02
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    Savings alert: 25% below average rate

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    Traveller (220)
    Room & Suite (84)
    Dining (11)
    • Excellent21%
    • Very good30%
    • Average24%
    • Poor13%
    • Terrible12%
    Travellers talk about
    “the club lounge” (29 reviews)
    “self park” (23 reviews)
    “valet park” (10 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Norfolk Waterside Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Jan 1Jan 2
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (857)
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    1 - 5 of 842 reviews

    Hotel's Favourite
    Reviewed 4 days ago

    Stayed here over three days in two separate rooms. No problems at all to report. The rooms were in a clean state and were kept so throughout my stay. I had breakfast ordered to the room on one morning and it arrived as requested at...More

    Thank Mike W
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 3 days ago

    Mike, thank you so much for choosing our hotel, and for taking the time to share your comments. We are happy to read that you enjoyed your accommodations and were able to enjoy some room service during your 3-day stay as well. I will be...More

    Reviewed 1 week ago

    We stayed the night to attend an event at another hotel. We bring our dog who is clean and quiet under the pretense of having some dog snacks and a pet bed. There was not any, good thing we brought our own. Next, we paid...More

    Thank Jonathan B
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 6 days ago

    Our guests’ comfort and safety is a primary concern and we wish we could have addressed these concerns onsite when it would have mattered most. Please know that your stay does not reflect the high standards that we aim to achieve and your comments will...More

    Reviewed 2 weeks ago

    Thanks Sheraton for ruining literally my only vacation this year. A one day vacation where I got to stay out of my house that was not an obligatory family thing or a sick relative. I usually only write positive reviews. But this clown car of...More

    Thank HamptonHog
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 1 week ago

    Reading comments like yours is disheartening. We never want our guests to leave here feeling their stay was not as they anticipated. I was saddened to read that your check-in experience was not as you expected and understand your frustration. We attempt to preserve the...More

    Reviewed 4 weeks ago

    The Sheraton is a convention hotel- always busy. It provides the amenities of clean, comfortable rooms, some with wonderful views, and the staff is fine, but it is definitely a convention hotel. The breakfast buffet is reasonably priced and children eat for free- made to...More

    Thank Mizner
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 4 weeks ago

    Thank you so much for your great feedback. We’re happy to hear that you enjoyed your stay with us down here on the waterfront, and found our location to be so convenient. It’s always nice to be able to leave your car behind and take...More

    Reviewed 10 November 2017 via mobile

    Good place to stay, comfortable. No complimentary breakfast. Hotel staff very helpful with the couple of issues that we had. Within walking distance of several great places to eat and also on the water for a good view.More

    Thank sclse866
    Response from SheratonNorfolk, General Manager at Sheraton Norfolk Waterside HotelResponded 11 November 2017

    We are so pleased to hear that you had a wonderful experience. It is important that each guest who walks through our door feels welcome and valued. Your comments let us know our efforts are paying off. We’re glad that you enjoyed the many dining...More

    Norfolk Waterside Marriott
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    Residence Inn Norfolk Downtown
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    Renaissance Portsmouth-Norfolk Waterfront Hotel
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    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$111 - US$315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 468
    • Reservation Options
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    • Location
    • United States >
    • Virginia >
    • Norfolk
    • Also Known As
    • Sheraton Norfolk ,
    • Norfolk Sheraton
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    Traveller (220)
    Room & Suite (84)
    Dining (11)
    Pool & Beach (8)
    Hotel & Grounds (91)
    Bathroom (26)
    Business Centre & Event Rooms (22)
    Family and Play Areas (1)
    Sponsored by:
    Nearby HotelsSee all 37 hotels in Norfolk
    Residence Inn Norfolk Downtown
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    Renaissance Portsmouth-Norfolk Waterfront Hotel
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    Norfolk Waterside Marriott
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    14 August 2017|
    Response from sabrinacat | Reviewed this property |
    That's a year from now one would hope so, give them a call.
    8 August 2017|
    AnswerShow all 5 answers
    Response from Philip E | Reviewed this property |
    They were supposed to be done with the renovation by this summer. I haven't been back since the early part of the year. The Waterside mall that's attached to the hotel was due to open around the same time.
    12 May 2017|
    AnswerShow all 3 answers
    Response from Philip E | Reviewed this property |
    The way the renovated the first sections if rooms they basically cut the hotel spew hat in half so they have several floors of renovated rooms for all categories including the 10th floor concierge lounge.
    Room Tips
    "Best views are over the Navy Dockyard in my opinion."
    Read review
    "The Waterside bar complex is on the city view side. Plan on LOUD music disrupting your sleep untill aboyut..."
    Read review
    "Get a room with a balcony"
    Read review
    "Our rooms were fine-212 and 214"
    Read review
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