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Candlewood Suites Norfolk Airport

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106 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Norfolk Airport
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Showing 106: English reviews
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2015 via mobile

I intended to stay for a week and a half, ended up being a one night stay. Checked in, then took a nap. I woke up with about 3 bites and 5 bugs crawling on me. Opened the curtain to get some light in the room, saw numerous bugs on the curtains and in the window seals. Needless to say,... More 

4 Thank Sa'Sha E
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Sa'Sha E, Thank you for writing a review about your recent stay. We would like to take this opportunity to offer you our apologies for the shortcomings you experienced during your stay. Reviews like yours are very valuable as they enable us to see which aspect of our hotel we need to work on. We take this matter seriously.... More 

Allentown, Pennsylvania
Level Contributor
131 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 May 2015

Visiting the Norfolk area for one night. A friend booked our stay. Arrived late on a Friday night, but the lobby was quite busy. Check-in took longer than expected and it was after midnight. The room was cool upon entering. Great for sleeping. Full size fridge, kitchen area, separate bathroom, and decent outlets. Wifi was not easy to operate. It... More 

Thank thiawroane
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 May 2015

My friend was intoxicated and passed out in my room after I dropped her off around midnight. When I returned to my room at approx 1:30am after getting a late dinner I was unable to get into my room. My key did not work. I was told by the front desk that my friend must have dead bolted the door... More 

Thank strenkme
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear strenkme, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Walstonburg NC
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2015 via mobile

We stayed there on a visit to Norfolk and Newport News. The room was great it was spacious beds were fairly comfortable (but then again it is a motel not home). The only complaint I had was there was not a ice machine at least not on our floor.. Overall I Was pleased

Thank Douglas S
Durham, North Carolina
Level Contributor
7 reviews
5 hotel reviews
Reviewed 23 March 2015

My fiance stayed there while researching/visiting hotels for guests for an upcoming wedding. Room was clean and staff was very friendly. We stayed in room with two beds to get a smoking room. I think one of the beds had a broken leg because it wobbled but that was ok since we only needed one to sleep in! Unfortunately didn't... More 

Thank Stella P
Virginia Beach, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 March 2015

My stay here was very comfortable, definitely was what I expected from this particular brand and it did not disappoint. Service was quick, convenient and friendly and if you are ever in the Norfolk/Virginia Beach area, consider staying here. Its close to many eateries and the nightly price cannot be beat.

1 Thank William J
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2014

the rooms were not adequate for our needs. They were dirty. There was body hair all over the heater. There were only two towels in the room and no extra pillow or blanket, etc. we forfeited the money we spent on TWO rooms and went to another hotel for the rest of our stay. When we checked out no one... More 

1 Thank Karen P
IHGCare, Guest Relations Manager at Candlewood Suites Norfolk Airport, responded to this review

Dear Karen P, Thank you for taking the time to review our Candlewood Suites Norfolk Airport, VA. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain... More 

Norfolk, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 November 2014

I was at the Candlewood norfolk airport stepped off the elevator heard some streaming walked around the corner to see too employees "calling each other names and using profanity while too people holding them apart so they wouldn't fight the guest I was with said go get your manager and the employee said these are our managers I was out... More 

1 Thank Margaret C
Elsie C, General Manager at Candlewood Suites Norfolk Airport, responded to this review

Thank you for contacting us and informing us about what you experienced. I appreciate you taking the time to inform us about this. It is our goal to provide superior service and behavior like that is not superior service. The feedback we receive from our valued guests, like you, enable us to properly handle situation differently. And it enables us... More 

Fredericksburg, Virginia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 October 2014

I was in town for an event and stayed here one night. The room was very comfortable and clean. There was a full size refrigerator with ice maker and a small kitchenette. The front desk staff were very nice and there was free coffee and a laundry. I will stay here again when I return to this area.

1 Thank Catalanva
1 review
Reviewed 21 October 2014 via mobile

I booked the room last minute to attend an event in Area. The staff was amazing and accommodating. They also allowed for a late check out! The perks with reward card gave us free stuff while there. Will be staying again since room was amazing! Great job

Thank Nicole T

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Hotel Norfolk Airport (ORF) - Hampton Roads, VA. The Candlewood Suites Norfolk - Airport is a member of the IHG family brands of hotels including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express and Staybridge Suites Hotels. The Candlewood Suites is the perfect hotel for the long term government travelers, project teams, training, relocation, temporary & corporate housing needs. The Candlewood Suites - Norfolk Airport Hotel is centrally located 2 miles from the Norfolk (ORF) Airport on Military Highway between I-64 & I 264; minutes from VA Beach, Chesapeake, Suffolk, Portsmouth. Our hotel is close to Northrop Grumman, Lockheed Martin, USAA, Portfolio Recovery, Keane Inc., General Dynamics, Naval Station Norfolk, Naval Amphibious Base Little Creek, Naval Air Station Oceana & Norfolk Naval Shipyard. The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to meet your extended stay or short term hotel needs. Our pet friendly hotel (fee applies) offers studio and one bedroom suites featuring fully-equipped kitchens, spacious living & work areas, Flat screen TVs with DVD players, free wired & wireless Internet. Other features include 24-hour business center, free laundry facilities, fitness center, courtyard with grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Norfolk Airport

Address: 5600 Lowery Rd, Norfolk, VA 23502-2233
Region: United States > Virginia > Norfolk
Price Range: $109 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Norfolk Airport 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Candlewood Suites Norfolk Airport Hotel Norfolk
Hotel Style:
#12 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Norfolk Airport staff and other travellers.
4 questions
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Lanham, Maryland, United States
over a year ago
Lanham, Maryland, United States
over a year ago

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Questions? Get answers from Candlewood Suites Norfolk Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pick the 3rd floor”
 of 5 bubbles outter1, 25 Jul 2016 | Read review
“don't stay here”
 of 5 bubbles yellowbird1212, 14 Jun 2016 | Read review
“West end is close to the BBQ grills”
 of 5 bubbles Panamaannie, 18 Feb 2016 | Read review
“Twin queens appeared to be a larger room”
 of 5 bubbles NYMako, 3 Aug 2015 | Read review
“Stay away from the 1st floor”
 of 5 bubbles Shanee757, 18 Aug 2014 | Read review
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