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Holiday Inn Express Hotel & Suites Norfolk International Airport

273 reviews
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Traveller (32)
Room & Suite (12)
Dining (5)
Overview
  • Excellent57%
  • Very good29%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(9 reviews)
“front desk”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Norfolk International Airport
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (273)Write a Review
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All reviewscinnamon rollsfront deskkeurig coffee makerliving roomnext morninggreat place to stayturkey sausageamazing stayking suitewater pressurerental carthe location is perfectsitting areavirginia beachflat screenexercise roombreakfast buffet
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71 - 75 of 269 reviews
Reviewed 22 August 2015

First impression to the place was not a good one, probably because it was crowded with lots of loud guests (parking lot, lobby, halls, etc). The lobby had cracked gray cement flooring and didn't look appealing. The elevator reeked of alcohol, and there was a...More

1  Thank TeriPinney
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 29 August 2015

Hello, I appreciate your candid feedback and will use your comments to continue to improve this hotel. I'm glad we were able to overcome your doubts about this hotel's quality. Regards, Phil Modisett General Manager

Reviewed 17 August 2015 via mobile

Stayed here a few times w/my family and loved it!..Rooms are clean, Staff are friendly, and the complimentary breakfast is great!..I was fortunate to be offered reasonable priced deals on theie suites w/my state government discount which saved me a lot of money. We got...More

1  Thank Haliwachic
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 30 August 2015

Hello Haliwachic, I'm glad you loved our breakfast, team, and cleanliness. Hoping to see you again really soon. Sincerely, Phil Modisett General Manager

Reviewed 17 August 2015

I would look elsewhere. Rooms average, front desk for the most part not helpful. Dont' know what pizza places delivers and does not know how to get to VA Beach--which is a pretty easy trip. The person in charge of the breakfast just simply did...More

1  Thank Helen B
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 30 August 2015

Hello Helen B, Your feedback is appreciated and comments such as yours help us to continually refine our training programs. Regards, Phil Modisett General Manager

Reviewed 3 August 2015

All of the staff was very pleasant and helpful. The rooms are spacious with a living area and a bedroom(double or King). The breakfast was tasty with alternating turkey sausage, bacon, eggs, "hot" cinnamon rolls and the pancakes that the pancake maker made were actually...More

Thank Linda H
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 8 August 2015

Hello Linda H! I appreciate your feedback. Thank you for bringing your family reunion to this hotel. I'm looking forward to seeing you again in the future. Regards, Phil Modisett General Manager

Reviewed 30 July 2015 via mobile

Stayed at this hotel not the best experience. Front Desk Clerk was not warm and courteous. The air conditioner was not the best in the world. The hotel did not have a friendly atmosphere. There is an old saying, "you get what you pay for"....More

1  Thank PastorT3
Response from HIExpressNorfolk, General Manager at Holiday Inn Express Hotel & Suites Norfolk International AirportResponded 8 August 2015

Hello PastorT3, I appreciate you taking the time to post your review and am sorry that you did not enjoy the service. All feedback is a gift and I appreciate your note so that this team can learn and continually improve our service. Sincerely, Phil...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$113 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$210 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Norfolk
#4 Business Hotel in Norfolk
#6 Family Hotel in Norfolk
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (12)
Dining (5)
Pool & Beach (1)
Hotel & Grounds (44)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
sidjay177
17 June 2017|
Answer
Response from Mimi T | Reviewed this property |
There is no stove. Only microwave and fridge. I hope this help. Good luck
0
Votes
gental1
26 January 2015|
AnswerShow all 2 answers
Response from ProvenExponent | Reviewed this property |
I don't believe so.
0
Votes
Room Tips
"Stay off of first floor and away from elevators."
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"Go slow when exiting the highway. The hotel is right there and there is not an easy way to turn around."
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"ask for a room away from the elevators"
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"Ask for a room facing the back of the hotel. It's a half block from the Highway so it's not bad..."
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