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Quality Suites at Lake Wright

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Quality Suites at Lake Wright
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177 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Falls Church, Virginia
Reviewed 10 August 2015

On my last trip to Virginia beach we found last minute vacancy at this hotel. The location is a bit far from the beach 15-20 mins, but its in a quiet setting next to a golf course. The room itself was clean if a bit dated and the ac was a bit loud. The complementary breakfast was good. The whole...

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Helpful?
1Thank Al N
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for staying with us, we are glad you enjoyed your stay. We do hope visit with us again.

Pompton Lakes, New Jersey
Reviewed 10 August 2015

This hotel offers good value for peak summer season (comfort inn less than a half mile away was almost double the price) although I found some minor issues with the room. The tv remote would not work properly and a replacemet remote from maintenance wqas the same. This was a problem with the TV, not the remote. The room door...

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Helpful?
Thank Bill S
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

We thank for your comments and we appreciate you staying with us. We are indeed sorry for the issues you did have. We hope you visit us again.

Reviewed 5 August 2015

As a choice hotels employee, I booked a room for my family member at this hotel. I accidentally left the name of the reservation as my name since I was on my Choice Privileges account and forgot to change it to my family member's name. I called the hotel promptly and a woman named Samantha assisted me. I asked if...

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Helpful?
Thank Alan Y
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments. We are glad we could assist.

Reviewed 5 August 2015

I actually haven't even stayed at this hotel yet, but am still relying on the good reviews. My experience so far is with the front desk who answered my call regarding my room rate which I had secured online. I kindly asked about a discounted rate that was advertised by a nearby university and was told that because I had...

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Thank Kristin L
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comment, we are sure you will enjoy you stay. As a pre-paid advanced rate you have already received a discount greater than the 10%.

Raleigh, North Carolina
Reviewed 30 July 2015

i was nervous about the mixed reviews but was pleasantly surprised. The rooms were clean, breakfast was good, and most of all the VALUE was awesome. we stayed here because of the price and thank goodness i didnt regret it. I was primarily in virginia beach so the commute was 20mins (not bad at all) VA beach hotels are overpriced...

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Helpful?
Thank jamaican_dyme06
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments, we are indeed glad you enjoyed your stay. Our aim is to provide you a pleasant experience, I am glad we succeeded. Look forward to seeing you again.

Reviewed 25 July 2015

I wouldn't give this hotel any more than 3 stars. There were pros and cons to our stay there. Pros: Friendly staff, nice suite room (layout), awesome free breakfast (best one I have experienced yet at any Choice hotel), great dinner food from the in-house restaurant, great location from Norfolk, nice convenience store in the hotel, nice courtyard outside of...

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2Thank KathyV19
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments we are glad you enjoyed your visit with us. And yes breakfast can be a challenge when everyone comes at once. Patience is the key. That for staying with us hope to see you again.

Danville, Virginia
Reviewed 24 July 2015

We stayed here for a family reunion. We booked a king room and the room was clean and very spacious. I loved the pillows and the glassed in shower. I didn't get to partake of the breakfast as I intentionally slept in and I slept extremely well. I appreciated the staff placing us in a room away from a group...

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1Thank 5Fran
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments. We appreciate your staying with and are glad your enjoyed your stay. Sorry about the water, at time when the hotel is full, as now, massive use does have an impact. Hope we will see you again.

Washington DC, District of Columbia
Reviewed 18 July 2015

- This hotel is exactly the same as the Quality Suites, same hotel, just with both Quality Suites and Sleep Inn signs out front. Check review for both. - Front desk woman was on the phone for 5 minutes before even greeting me, then immediately answers another call with me standing there, completely ignoring me. Another guy came from the...

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1Thank Travelrat14366
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments.

Royal Oak, Michigan
Reviewed 18 July 2015

Hotel was clean. Staff was very helpful. Two hotels are connected so the breakfast buffet was a very long and not worth the wait. Good value for the money. Pool is small for two hotels to share. Happy hour has free snacks

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Thank Mark A
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you so much for your comments we are glad to have had you as our guest and hope to see you again.

Sugar Land, Texas, United States
Reviewed 12 July 2015

Not a bad place to stay but not much attention to detail from the hotel management. had to ask 3 times to get the air conditioner fixed. Turned out the thermostat on the wall was not hooked up because it was the wrong type for the newer wall unit but the front desk kept telling us to use it. The...

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Helpful?
Thank Louis S
Randy C, General Manager at Quality Suites at Lake Wright, responded to this review

Thank you for your comments. We are sorry you were inconvenienced but glad you issue was resolved. As a reminder our breakfast is not only delicious and plentiful it is also free. Thanks for staying hopefully will be seeing you again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Quality Suites at Lake Wright

Address: 6280 Northampton Blvd, Norfolk, VA 23502-5510
Region: United States > Virginia > Norfolk
Price Range: $102 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites at Lake Wright 2.5*
Number of rooms: 149
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Also Known As:
Quality Suites At Lake Wright Hotel Norfolk
Quality Inn Norfolk
Quality Hotel Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites at Lake Wright staff and other travellers.
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over a year ago

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Questions? Get answers from Quality Suites at Lake Wright staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is the only time we had this type of complaint.”
 of 5 bubbles lindamI8727BE, 13 Feb 2017 | Read review
“Higher floors have nice view of the lake”
 of 5 bubbles TheeMikeP, 6 Feb 2017 | Read review
“Just don't stay there in any room !!!!!!!”
 of 5 bubbles carolynthompson001, 6 Nov 2016 | Read review
“Ask if there are any conferences, family reunions or seminars planned. Attendees of these events will get the service you will be missing.”
  • None of these TV channels matched what was available. Outdated!
  • Missing ironing board foot on mount that was pulling out of wall.
  • Crud and peeling wallpaper adjacent to shower stall.
  • Notice the carafe not reaching the perk basket. It's too small!
  • Holding carafe up to release button to fill carafe.
 of 5 bubbles EmmettTheK, 14 Jul 2016 | Read review
“our room was on the 3rd floor and we could hear the banging of kids over us, but that didn't bother us. We have kids!”
 of 5 bubbles OpiciB, 27 Jun 2016 | Read review
5 of 5