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Courtyard Norfolk Downtown

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Courtyard Norfolk Downtown
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346 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Norfolk Downtown
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Showing 341: English reviews
New York City, New York
Reviewed 30 May 2013

We stayed at Marriott Courtyard for two days in May and truly enjoyed the convenience and proximity to our destination. Rooms and services were top notch and the staff was exceptionally helpful and friendly. It is close to everything of interest in Norfolk. As a handicapped traveler, I can state that their ADA accessible room was well appointed and close...

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Helpful?
Thank drbtanner
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Hello, We are so pleased to hear of the wonderful experience you had at the Courtyard Norfolk downtown. We certainly hope to see you again when you are in Norfolk. Thank you for staying with us and the positive feedback. Warmly, Dawn

Reviewed 29 May 2013

They had the most wonderful staff and the rooms were very clean! Also, the pool and fitness center were never crowded and very modern. I enjoyed the views of Norfolk from the terrace as well. I would recommend this hotel to a friend! I can't wait to stay again!

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Helpful?
Thank RubyWaji
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Hi Ruby, We really appreciate the positive feedback, so glad you enjoyed the nice views of Norfolk from the terrace. We thrive on exceeding our guests expectations and cleanliness here at the Courtyard! Hope to see you soon at the Courtyard!

McLean, Virginia
Reviewed 28 May 2013

If you're looking for a great quality facility, with friendly professional staff - you've found it! I handle the travel arrangements for our company, and I book many reservations. The Courtyard in Downtown Norfolk management team are great to work with - they handle all of our paperwork quickly and efficiently. The managers I book to stay here are always...

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Helpful?
Thank Dawn W
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Hi Dawn, Thank you so much for the kind words. We love having your travelers stay with us. Thanks as always for using the Courtyard Norfolk downtown. Have a great week!

Media, Pennsylvania, United States
Reviewed 28 May 2013

This place is a real mix of the good and the not so good. The hotel has a good location - proximate to a large shopping mall, downtown Norfolk and the riverside locations such as Nauticus. The staff are great - helpful, courteous and efficient. The rooms themselves are also fine, though there are not any 'views' one can recommend...

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Helpful?
Thank Peter J
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Hi Peter, Thank you for staying with us while in Norfolk. i do apologize about the valet, we have met with our staff to improve this process. I am glad you enjoyed the location, the room and the staff. We certainly hope you will stay with us while in Norfolk next time.

Virginia Beach, Virginia
Reviewed 25 May 2013

My relatives stayed here for my son's graduation from NSU. The convenience of being able to walk to the mall, close to the SCOPE and close to the interstate was great for them. Rooms and rates were excellent and everyone enjoyed themselves.

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Helpful?
Thank sb501
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Good Morning, Congratulations on your sons graduation! We are honored that you chose the Courtyard to stay while in town. Hope to see you when you are back in Norfolk.

Reviewed 21 May 2013

Great, straightforward hotel for Business Travelers. Nothing posh but certainly very comfortable, clean, large rooms. Free WiFi - worked a treat in my room. Staff were very helpful. The Mall opposite is ideal with an easy walk to the harbor. Price seemed about right. Thank guys.

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Helpful?
Thank nobbyneb
Tony_Parrow, General Manager at Courtyard Norfolk Downtown, responded to this review

Good Morning, Thank you for staying with us while in Norfolk. Happy to hear you enjoyed our newly renovated rooms. Our location is in the heart of downtown and accessible to many attractions. I am so glad our staff made your stay enjoyable! Hope to see you again when traveling to Norfolk.

Glen Allen, Virginia, United States
Reviewed 20 May 2013

Stay one night. Have been staying with Marriott with business trips before retired. Always Like its cleanliness, comfort bed and friendly staff. This time is no differ. Definetly will stay with Marriott again.

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Helpful?
Thank Marilyn R
Dawn A, Director of Sales at Courtyard Norfolk Downtown, responded to this review

Hi Marilyn, Thank you for the kind words. We take great pride in the Courtyard Downtown Norfolk. I hope we see you again in your travels to Norfolk.

Richmond, Virginia
Reviewed 13 May 2013

I would not return to this Marriott, though the staff was very nice. There was no help with luggage, and was not at all friendly to older people (the accommodations, not the people) . The sheets and towels were horrible;thin and scratchy. There was a coffee maker with one regular and one decaf packet, the coffee was dirt like at...

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1Thank dawn a
Tony_Parrow, Manager at Courtyard Norfolk Downtown, responded to this review

We are delighted that you enjoyed your stay at the Courtyard. Thank you for your positive comments. Our staff takes great pride in exceeding our guests expectations. We hope to see you again when you travel to Norfolk.

Washington, District of Columbia, United States
Reviewed 13 May 2013

It was a pleasure staying at the Courtyard, and we will definitely return if we’re ever in the area again. The entire staff was extremely pleasant and helpful, especially those working on Saturday evening when we checked in. The valet and the young lady at the front desk were very accommodating, and helped answer some of the questions we had...

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Helpful?
Thank Stephanie F
Tony_Parrow, Manager at Courtyard Norfolk Downtown, responded to this review

We are delighted that you enjoyed your stay at the Courtyard. Thank you for your positive comments. Our staff takes great pride in exceeding our guests expectations. We hope to see you again when you travel to Norfolk.

Reviewed 11 May 2013 via mobile

Everything was fantastic about our one night stay at this downtown Norfolk hotel property. The room was clean, the beds were comfy and the staff responsive. The only issue is the daily valet only option parking fee is the equivalent of being held up. I am sure there is a good reason for the charge being so high, but it...

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Helpful?
Thank Philblack
Dawn A, Manager at Courtyard Norfolk Downtown, responded to this review

Thank you so much and so glad you enjoyed your stay. We're happy that our parking fees are still the least expensive in the downtown Norfolk market. Hope to see you soon in your travels!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Courtyard Norfolk Downtown has the friendly and efficient service you have come to expect from Courtyard by Marriott. Located in the heart of downtown Norfolk you will be able to walk a few blocks in any direction and experience the finest shopping, shopping and entertainment in the Norfolk area. ... more   less 

Additional Information about Courtyard Norfolk Downtown

Address: 520 E Plume St, Norfolk, VA 23510-2308
Region: United States > Virginia > Norfolk
Price Range: $148 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Norfolk Downtown 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Courtyard Norfolk Downtown Hotel Norfolk
Norfolk Marriott
Norfolk Courtyard
Hotel Style:
#10 Business Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Norfolk Downtown staff and other travellers.
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minnesota
Richmond, Virginia
Hartford, Connecticut

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Questions? Get answers from Courtyard Norfolk Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd numbered rooms generally face the street.”
  • Two Queen Bed looking from entry door.
  • Separate sink area
  • Separate tiolet/shower amenity
  • Looking from Corner to TV area
 of 5 bubbles Cincybearcatfan, 9 Nov 2016 | Read review
“I don't think the hotel had any bad rooms.”
 of 5 bubbles X2958UQbillh, 16 Sep 2016 | Read review
“If you need white noise any of the X14 room (814) have large blowers near by. If you want quiet, do not get close to the elevators.”
 of 5 bubbles gatoreed, 31 Jul 2016 | Read review
“Corner rooms are nice ..”
 of 5 bubbles Bornabrit, 1 Jul 2016 | Read review
“Centrally located, but very busy and loud on the weekends.”
 of 5 bubbles Jaxfore, 8 Jun 2016 | Read review
5 of 5