We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
You cannot feel that yourself or your belongings are safe at this hotel. I was there from 9pm to 7am (not even 12 hours). I left my Kindle in the room by accident. My fault - definitely. BUT - the kindle was STOLEN by hotel...More
3 Thank MollyBS
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 18 November 2013
Thank you for sharing your feedback with us regarding your recent stay here with us. While it is unfortunate that the kindle was misplaced, I personally investigated your claim to the fullest. The housekeeper in question has been here over 10+ years with not one...More
This location just seemed to miss the Marriott mark by one. The lobby was recently renovated but worn. The first room (yes, there were 2) had tiny bugs between the sheets and a soiled comforter. Second room was fine... Great customer service but need a...More
1 Thank Lisa H
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 13 November 2013
Thank you for sharing your experience. We regret and apologize for the bugs in your room. We appreciate you reporting them to us. We immediately had our pest control vendor on site to treat the beatles. This is a very rare occurrence for us so...More
first i have never received an email in reference to appreciation. So this is a great start. This hotel is was located in the convenience of all the activities I wanted to achieve during my stay.
The room was clean and comfortable.More
Thank Shekie J
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 30 October 2013
Thank you for sharing your comments regarding your recent stay with us. Our goal is to ensure every guest is satisfied on every stay so to hear positive feedback is motivating for us. I will be sure to share your comments with our staff and...More
Came down from NYC for a Wedding, stayed 3 nights. Received a warm welcome from staff, they were very attentive to our needs. Parking and retrieving my car at various times was a breeze. The King Guest Room was very clean, all appliances worked, my...More
Thank Robert L
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 27 October 2013
Thank you for sharing your positive comments about your recent stay with us. We truly appreciate the feedback. I will be sure to pass along the kind remarks to our staff. We look forward to serving all your future lodging needs.
Although only a one night stay, great stay! Everyone very attentive, great service at check-in, helpful staff with directions and recommendations for places to go. From valet, to counter, and including the Bistro, every single person I dealt with was polite, friendly, helpful, and had...More
1 Thank Bob G
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 8 October 2013
Thank you for sharing your comments about your recent stay! It is refreshing to hear such feedback from someone with your expertise! I will be sure to share your comments with our associates!
US$102 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Norfolk
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, getaroom.com, Cancelon and TripOnline SA so you can book your Courtyard Norfolk Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.