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SpringHill Suites Norfolk Virginia Beach

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SpringHill Suites Norfolk Virginia Beach
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508 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Start your review of SpringHill Suites Norfolk Virginia Beach
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Naples, Florida
Reviewed 3 days ago NEW

Staff is really friendly and helpful. The room was mediocre. Needs a little updating. There isn't much in the area to do or eat. Flew into Norfolk and needed a place to stay the night before heading to Williamsburg. They do offer complimentary shuttle service to and from the airport which is helpful. You must first call to arrange for...

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Helpful?
Thank SKC239
Lawrenceburg, Indiana
Reviewed 3 weeks ago via mobile

Lobby and food area clean and inviting. Lots of places to sit and talk. Staff was friendly and efficient. Food was okay. Scrambled eggs, breakfast meat, fruit, waffles, cereal, breads. Room was fine, but needed minor maintenance, probably things no one else reported. Bed and linens were great.

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Helpful?
Thank Sharon M
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Sharon M, Thank you for taking the time to review our hotel online. I'm sorry to hear that there were minor maintenance issues in your room. I apologize on behalf of the staff for failing to notice the issues before your stay. I will speak with our Housekeeping Manager to ensure that we are checking all fixtures in the...

Reviewed 4 weeks ago

Outstanding hotel and 2nd to none!!!!!!!!!!!!!!!!! Brittny Strickland is very professional and a very, very, very hard worker. Brittny Strickland also goes out of her way to make customers happy and have an excellent stay. The Maid service was outstanding and the room was second to none.

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Helpful?
Thank Scott M
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Scott M, This review is second to none! I'm so happy to hear that Brittny made your stay excellent. I will make sure to pass this along to her and the rest of the staff to keep up the great work! Please come back and see us again the next time you're in the Norfolk area.

Exmore, Virginia
Reviewed 16 March 2017

My husband and daughter stayed here while I had surgery. The rooms were comfortable and my husband said the breakfast was good. When they returned for the second night, they were surprised to note that the beds had not been made, water glasses replaced or floors vacuumed. When my husband called the front desk, he was told they only make...

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Helpful?
Thank fwilfong
Denischione W, Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for taking the time to bring this to our attention. Please accept my sincerest apology about the incidents that happened during your stay. I have shared your comments and concerns with the general manager as well as the other department heads to insure the correct policies are in place and correct information is given so this does not...

Dallas, Texas
Reviewed 10 March 2017

There really is nothing particularly good or bad about the hotel. Check in was fine.Parking was very good. Bed was comfortable. The room was a good size, but a somewhat awkward layout. Some slight negatives: elevator a little slow, chairs in breakfast area are worn and have some trim falling off, breakfast was basic, internet was slow (but free), kitchen...

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Helpful?
1Thank Elk34
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for taking the time to review our hotel online and provide feedback for our future guests. I will make sure to speak to our hotel manager about possible fixes to the negatives you described. I hope the next time you're in town you will give us a second chance to "WOW" you with our hotel.

Dallas, Texas
Reviewed 23 February 2017

Hotel room was spacious and clean - Breakfast was good except for the last day. We came down about 30 minutes before breakfast ended and everything was pretty much already gone and they didn't seem to be working on replacing anything! The area of the hotel seemed a little shady but nothing bad happened while we were there and it...

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Helpful?
Thank SDSmith87
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for taking the time to review our hotel online. I can assure you our hotel area is kept safe by our staff members as it is mostly located near other businesses. I'm sorry to hear that our breakfast staff did not replace items so close to breakfast ended, but can assure you if anything was missing they would...

Hydes, Maryland
Reviewed 17 February 2017 via mobile

Parking lot was dirty with trash, cigarette butts, etc. Then as I was parking a couple approached me trying to con me for money. I should have followed my gut and changed my reservation. The front desk was pleasant. However the elevator was dirty. My room door was dented and splintered. There was a used shampoo bottle in the shower,...

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Helpful?
1Thank WendyW
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for bringing this to my attention. I will make sure I speak with our maintenance team about the parking lot and housekeeping about ensuring this does not occur to our future guests. Please call my General Manager, Scott Crowley, at (757) 333-3100 so we can make this right.

Richlands, North Carolina
Reviewed 31 January 2017

I did like that they had free breakfast, the location was very nice and easy to find since I'm not from that area. I loved how the room was set up. Went there to surprise my fiance and I must say even from when I first walked in I love the water fountain in the lobby and it's very spacious

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Helpful?
Thank tarnisha05
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for your kind words about our hotel. I'm happy to hear that you enjoyed the location, layout of the rooms, and our free breakfast. I hope the next time you're in the area we will see you again!

Lempster, New Hampshire
Reviewed 23 January 2017

From check-in to the room to maintenance to all personnel to breakfast to amenities: more than your monies-worth. The whirlpool was especially good. Nice and hot, combined with extremely powerful water jets.

Review collected in partnership with this hotel
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Helpful?
Thank Joseph W
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for your review of our hotel. I'm glad that you found your stay excellent all around. Please come back and see us again soon!

Alexandria, Virginia
Reviewed 23 January 2017

This is an outstanding property. From the moment we arrived the staff was terrific. The young woman that checked us in greeted me as a silver member. The area had a snow storm the Saturday before we checked in and all the staff were concerned with the safety of their guests getting in and out of the hotel. They even...

Review collected in partnership with this hotel
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1Thank wpearlman4
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Thank you for such an awesome review of our hotel! I will make sure to pass along your kind words to our staff and tell them to keep up the great work. The next time you're in the Norfolk Virginia Beach area please come visit!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Springhill Suites by Marriott Norfolk/Virginia Beach is a centrally located all suites hotel near Virginia Beach, VA. Only minutes from Virginia Beach Town Center and the Virginia Beach Oceanfront activities. Farm Bureau live is only a short drive from our Spring Hill Suites Norfolk hotel. ... more   less 

Additional Information about SpringHill Suites Norfolk Virginia Beach

Address: 6350 Newtown Rd, Norfolk, VA 23502-4801
Region: United States > Virginia > Norfolk
Price Range: $160 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Norfolk Virginia Beach 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Springhill Suites Norfolk Virginia Beach Hotel Norfolk
Norfolk Springhill Suites
Hotel Style:
#2 Business Hotel in Norfolk
#3 Family Hotel in Norfolk
#3 Best Value Hotel in Norfolk
#4 Romantic Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Norfolk Virginia Beach staff and other travellers.
3 questions
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10 months ago
San Clemente, California
1 month ago
Canton, United States
10 months ago

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Questions? Get answers from SpringHill Suites Norfolk Virginia Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors may help with noise of freeway”
SDSmith87, 23 Feb 2017 | Read review
“Single King bed with sofa on the 4th floor was great.”
jackhammerdan, 21 Dec 2016 | Read review
“Never had a bad room all are good.”
John58224, 8 Dec 2016 | Read review
“The field side is very quiet.”
jeralbre, 23 Nov 2016 | Read review
“Make friends with the concierge, They will make your stay great!”
jakemO3721AG, 15 Oct 2016 | Read review
5 of 5