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Residence Inn Norfolk Airport

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Residence Inn Norfolk Airport
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313 Reviews from our TripAdvisor Community

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Showing 313: English reviews
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South Hill, Virginia
Reviewed 2 days ago NEW

My kids and I stayed at the Residence Inn by the Norfolk Airport and we were very pleased with the hotel and the staff. Everyone was very pleasant and helpful. The rooms were very clean and well stocked. The breakfast was great and well stocked. The facility as a whole was Grade A. We will be coming to Norfolk, Va...

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Helpful?
Thank byrdf
Sullivan, Missouri
Reviewed 1 week ago

The hotel is located very close to airport, has 24 hour shuttle, people very nice. Room was clean, water was hot, bed was comfortable. Breakfast was just okay. We will look to stay here again in our next trip back.

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Helpful?
Thank Z8259ZAdanielc
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Dear Z8259ZAdanielc, Thank you for choosing the Residence Inn Norfolk for an extended weekend with your son. I will speak with our General Manager about other options we have to improve our breakfast and hopefully gain a five star rating for your next trip. We can't wait to see you again soon!

Reviewed 2 weeks ago via mobile

We were disappointed with our stay at this Inn. We found it not only a part with other residence Inns we have stayed at. It was the first time that we have stayed at any hotel where we were given the bed linens to change. The room was very small and the sofa bed was most uncomfortable. Although the inn's...

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Helpful?
Thank mrjazzbeau
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Dear mrjazzbeau, Thank you for bringing your recent stay to my attention. I will make sure that we order more hair dryers as soon as possible so we have plenty of extras for our guests. Please call the Hotel Manager, Edward Arroyo, at 757-333-3000 so we can ensure that we address the housekeeping linen concerns correctly.

Martinsburg, West Virginia
Reviewed 3 weeks ago

We stay in North Carolina and South Carolina Residence Inns and the one is Norfolk is always MORE expensive. We are considering other hotels in the future. Very courteous staff. It is a nice quiet area. Close to shopping.

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Thank 361lesterd
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Dear 361lesterd, Thank your for taking the time to review our hotel online. I'm sorry to hear that you found our hotel more expensive than ones from other states, but I can say that we stay competitive with the other Norfolk area hotels. If you have any further questions about rate, please feel free to contact our General Manager, Scott...

Trois-Rivieres, Canada
Reviewed 4 weeks ago

Very nice hotel conveniently located near the Norfolk airport and 25 minutes away from downtown Virginia beach. Clean and modern, stores nearby. The staff is attentive and helpful. Breakfast is included. Good value for money.

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1Thank joanbergeron7
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Dear joanbergeron7, Thank you for such an awesome review of our hotel. I'm so happy to hear that the staff was helpful during your stay. Please come back and take advantage of the value of our hotel the next time you're in the Norfolk area.

Reviewed 5 weeks ago via mobile

Desk registration service was welcoming upon check in. Room was clean. Only needed a one night stay. Bed was OK. Mattress maybe a little overused. Both my husband and I kind of rolled toward center of bed. Had our dog with us so we got a nice room on the first floor on the end with low noise and was...

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Helpful?
Thank Jackie K
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for taking the time to review our hotel online. I'm so happy to hear that you and your furry friend enjoyed staying with us. I will speak with our General Manager about possible trashcan options either outside or at the entrance. Please come back and see us the next time you're in town!

Yorktown, Virginia
Reviewed 28 February 2017

Every one I worked with was excellent, helpful, and caring. Booking was easy checking in went well with good room location. We left at 3:45 in the morning. They prepared us a bag breakfast. Shuttle driver was on time and pleasant. A great place to stay.

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2Thank SMG4058
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for your awesome review of our hotel. I'm glad to hear that our bag breakfast was a nice touch on the morning of departure. Please come back and see us again soon.

Norfolk, United States
Reviewed 27 February 2017

This is one of the best hotels I have stayed at. It is clean and the staff is super friendly. I had two dogs with me and they loved it here. The food was great and the social atmosphere was nice. Highly recommended.

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Helpful?
Thank Smantha K
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for taking the time to review our hotel online. I'm so glad that you and your furry friends enjoyed our hotel. Please come back to see us the next time you're in the Norfolk area.

Reviewed 26 February 2017 via mobile

Me and my family love this hotel but at the same time some things are just to much. We have had previous not so good experiences before but I keep coming back so I can say hopefully we will have just one good time. I keep getting my hopes up. We stayed here this weekend with some family members and...

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Helpful?
1Thank Jaqueline M
Scrowley160, General Manager at Residence Inn Norfolk Airport, responded to this review

I would like to take this time to apologize for the issues you encountered during your stay, and for the disturbance caused by other guests. We do everything in our power to control every aspect of our property, and unfortunately fell short on this. Please contact me personally to discuss your stay further and to allow us another opportunity to...

Richlands, North Carolina
Reviewed 22 February 2017

My fiancé and I stayed for two days. When we first checked in and went in the room I noticed that one of the towels in the bathroom had make-up on it. We couldn't get the phone to get through to the front desk so my fiancé saw a housekeeper and informed them and they did bring us new towels....

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Helpful?
Thank tarnisha05
Jessica S, Operations Manager at Residence Inn Norfolk Airport, responded to this review

Thank you for taking the time to review our hotel online. I'm sorry to hear we had a housekeeping hiccup at the beginning of our stay. I will be speaking with our laundry department to remind them to triple check the linen that goes out. I hope the next time you're in the Norfolk area you will come and see...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Residence Inn, an extended stay hotel that is pet friendly and provides complimentary airport shuttle to and from the Norfolk International Airport (ORF). We have weekly social receptions to mingle with other guests or have a leisurely one on one basketball game on our court. We are only a few miles from the Virginia Beach Oceanfront family friendly activities, Farm Bureau Amphitheater, and downtown Norfolk's corporate district. Spacious suites with fully equipped kitchenettes and separate bedrooms. ... more   less 

Additional Information about Residence Inn Norfolk Airport

Address: 1590 N Military Hwy, Norfolk, VA 23502-1813
Region: United States > Virginia > Norfolk
Price Range: $186 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Norfolk Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Norfolk Airport Hotel Norfolk
Norfolk Residence Inn
Hotel Style:
#1 Business Hotel in Norfolk
#1 Family Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Norfolk Airport staff and other travellers.
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Questions? Get answers from Residence Inn Norfolk Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect!!!”
byrdf, 21 Apr 2017 | Read review
“Room is nice. Bed is very comfortable. Bathroom cabinet could be replaced..”
361lesterd, 29 Mar 2017 | Read review
“Was on first floor. Easy for us to leave real early with luggage. ”
SMG4058, 28 Feb 2017 | Read review
“Stay away from this hotel !”
JazzGuitarist, 7 Feb 2017 | Read review
“top floor is quieter.”
ThinkGadgetSr, 10 Jan 2017 | Read review
5 of 5