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Residence Inn by Marriott Norfolk Airport

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Traveller (62)
Room & Suite (32)
Dining (3)
Overview
  • Excellent59%
  • Very good26%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“norfolk airport”(44 reviews)
“front desk”(63 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Offers from Residence Inn by Marriott Norfolk Airport
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
There are newer reviews for Residence Inn by Marriott Norfolk Airport
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Traveller rating
208
95
35
15
10
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Time of year
LanguageEnglish
208
95
35
15
10
Show reviews that mention
All reviewsnorfolk airporttwo bedroom suitefront desksocial hourearly flightlong staya great stayhome away from homeshuttle servicethe hotel manageryogurtvirginia beachbit datedconvenient locationhot breakfastwill stay there againwould highly recommend this hotel
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71 - 75 of 363 reviews
Reviewed 28 December 2016

Welcomed professionally and courteously to a family and pet friendly well appointed property. Ready access to restaurants and shopping. Terrific inn to recharge for our trip south - to Savannah's Residence Inn, another demonstration of perfection.

Review collected in partnership with this hotel
Thank james_ryan7
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 29 December 2016

Thank you for your kind words about our hotel. I'm so happy that we helped you recharge for your trip down to Savannah. Please come and see us again the next time you're traveling through Norfolk!

Reviewed 27 December 2016

Come here often on business. It's all that I said above. The back elevator is a little shabby. The rooms are fine and quite comfortable for my needs. Overall the hotel is a bit dated. The staff is always accommodating. Generally don't have time for...More

Review collected in partnership with this hotel
Thank R1298HXangelac
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 28 December 2016

Thank you for your kind words about our hotel! I'm sorry to hear that you find the back elevator "shabby," I will check into what we can do to improve for our guests. I hope we'll see you again the next time you're in town...More

Reviewed 23 December 2016

If your looking for a hotel that is in a safer area of Norfolk this is it, plus its right beside the main highway to va beach and hampton roads area. The hotel itself was very nice and very affordable for being a suite. They...More

Thank Nicole M
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 27 December 2016

Thank you for taking the time to review our hotel. I'm sorry to hear that the reason we were not a five star hotel was because of our breakfast. I will make sure to speak with our General Manager and kitchen staff to ensure that...More

Reviewed 7 November 2016

Best part of hotel is the shuttle service. On demand shuttle to and from the airport and anywhere within 5 miles. No dining on property (except breakfast) so the shuttle service is great for dinner. There may be some social events run by the hotel...More

Thank trippyNYC
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 8 November 2016

Thank you for taking the time to review our hotel online. You're correct, we do have social hours at the beginning of the week for our guests and feature shuttle service for our guests that need to go to the airport or to various locations....More

Reviewed 20 October 2016

I recently went on a business travel and was booked in a Double Tree hotel near the airport. I was so disappointed with my room, ten minutes after check-in, I went looking for a Residence Inn. It was late in the day and they could...More

Thank mtjohnson44
Response from Jessica S, Operations Manager at Residence Inn by Marriott Norfolk AirportResponded 21 October 2016

Thank you for your awesome review of our hotel! I'm so happy to hear that Takita and the rest of the staff made your stay enjoyable. The next time you are in town for business please come and visit us at the Residence Inn Norfolk...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$134 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Norfolk
#1 Business Hotel in Norfolk
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (32)
Dining (3)
Pool & Beach (2)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Frank T
5 June 2016|
AnswerShow all 6 answers
Response from Scrowley160 | Property representative |
Good morning Frank, Our entire hotel is pet friendly. However, after any guest with a pet departs the hotel, we complete a full deep clean of the room. This includes a shampoo of the carpet and soft furniture. Please do... More
0
Votes
lawguy101
3 April 2016|
AnswerShow all 5 answers
Response from carlota132 | Reviewed this property |
This kind of question really requires a phone call to the specific hotel. I would suggest that you be very clear about what your needs are.
0
Votes
Carol M
19 October 2015|
AnswerShow all 2 answers
Response from Rachel R | Property representative |
Good Morning Carol M, Thank you for your inquiry! Yes, we do have a shuttle that runs 24 hours on demand. Once you have checked in and you decide to take your rental car back that evening, we would be happy to pick you up... More
0
Votes
Room Tips
"I like to stay away from elevator for the noise"
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"Away from the basketball court"
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"The studio rooms with kitchenette is excellent for a multi-day stay"
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"Abundance of floors and room opportunities ..."
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