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SpringHill Suites Norfolk Old Dominion University

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169 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Norfolk Old Dominion University
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Showing 168: English reviews
Norfolk, Virginia
Reviewed 30 December 2016

I am a Gold Elite status member and it hurts me to write this but I have to do it in order to help potential patrons of this establishment. I booked a hotel room here to my wife and I but when we were given keys to our room...ANOTHER customer was giving the same keys to the room!!! They opened...

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Helpful?
1Thank Munachi
Lindsey J, General Manager at SpringHill Suites Norfolk Old Dominion University, responded to this review

Hello Nwosugo, Thank you for taking the time to write a review. We appreciate your feedback on our property. I’m not familiar with this incident. I would like the opportunity to further discuss your stay, please contact me directly. Kind regards, Lindsey Janssen

Reviewed 27 December 2016 via mobile

The outside looks like you would expect a Spring Hill to look. Pleasant and well kept. But them as i walked thru the doors the magic begins. The staff, every last one of them (front desk, house keeping, maintenence, mgmt ), is over the top kind - ready to serve and with a smile. Danielle (is the best) serves a...

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Thank Robert D
Richmond, Virginia
Reviewed 15 December 2016

Stayed here for a sectionals tennis tournament that was being held at ODU. Nice, clean hotel with the usual breakfast. It’s a Marriot and the stay was like any other stay at a Marriot so it’s nice to get what one expects and no surprises, whether good or bad

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Thank Just_a_normal_mom
Roanoke, VA
Reviewed 8 December 2016

Stayed here for a concert at the Ted Constant Center and was able to simply walk across the street. Super convenient! Staff was excellent - housekeepers included. The staff at the breakfast bar was attentive and friendly and asking if we needed anything. Hotel was very quiet and clean. Only downer was having to pay for parking. Otherwise, would highly...

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Thank Hokiechip
Falls Church, Virginia, United States
Reviewed 7 December 2016

My review is short because Liz C. said what is important: "Best hospitality in the industry." The hiring and training of staff here must be excellent, and I can only hope that the staff is well rewarded. Guests are warmly greeted, and -- speaking for myself-- charmed by the sunny disposition of staff members who obviously take pride in the...

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Thank Shirley T
McLean, Virginia
Reviewed 28 September 2016 via mobile

Stayed over a weekend for a tennis tournament at ODU; location was super convenient; good points - comfortable beds and pillows, GREAT hot breakfast, staff was also great especially the breakfast staff, good TV in room; lots of outlets including USB, wifi was mostly decent; not so great points - paying for parking, smokers in front of hotel door, bathroom...

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Thank Elverum
Fairfax, Virginia
Reviewed 20 September 2016

This is my 4th times staying in this Marriott brand hotel. As my son is studying at ODU, the location is PERFECT. The room is clean, and are able to check in early. The free wifi has decent speed, I upload my large spreadsheet with no issue. The staff from front desk to cleaning ladies are polite and friendly. I...

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Thank sylui_2000
Upper Marlboro,MD
Reviewed 10 September 2016

I am retired military and I have been a travel nurse for almost ten years. I spend more than 300 nights a year in hotels. I have stayed in hotels all over the world and in all but nine U.S states. I have never met a more hospitable staff than at this hotel From the front desk clerks to housekeeping...

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Thank Liz C
Jamestown, Rhode Island
Reviewed 3 September 2016

This hotel is in the heart of the University precinct, which can be difficult due to increased pedestrians if you drive in. The parking is only $8 per day (undercover) and is adjacent to the main entrance. The facilities are very modern and extremely well kept by a professional and enthusiastic staff. Highly recommended if your in the area for...

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Thank stewart_mchugh
Pottsboro
Reviewed 31 August 2016

The entire stay here was wonderful. Everyone was polite, nice and actually seemed to enjoy their jobs. Room was very clean. The breakfast was amazing as well as the lady that ran it was such a wonderful person with a GREAT personality. Location was great.

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Thank Cindy B

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
SpringHill Suites at Old Dominion University. ... more   less 

Additional Information about SpringHill Suites Norfolk Old Dominion University

Address: 4500 Hampton Boulevard, Norfolk, VA 23508
Region: United States > Virginia > Norfolk
Price Range: $191 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Norfolk Old Dominion University 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Springhill Suites Norfolk Old Dominion University Hotel Norfolk
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Questions & Answers

Questions? Get answers from SpringHill Suites Norfolk Old Dominion University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are slow so if you are coming and going a lot stay on the 1st or 2nd floor and use the stairs”
 of 5 bubbles 276maureenm, 9 Feb 2017 | Read review
“All rooms are good. The front rooms have a beautiful view of ODU.”
 of 5 bubbles 251LizC, 10 Sep 2016 | Read review
“Not sure, it was so quiet I was never disturbed by neighbours.”
 of 5 bubbles stewart_mchugh, 3 Sep 2016 | Read review
“Noise from heavy traffic on Hampton Blvd. is an issue. Get a room on a higher floor, on the back of the hotel.”
 of 5 bubbles donnab359, 20 Aug 2016 | Read review
“I had a second floor room facing the street-- it was a bit noisy with traffic.”
 of 5 bubbles SightSeer111, 28 Jan 2016 | Read review
5 of 5