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Hotel Serrano Palace

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Traveller (119)
360
Panoramas (48)
Traveller (119)
360
Panoramas (48)
Room & Suite (60)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Wheelchair Access
Bar/Lounge
Spa
Paid Wifi
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Minibar
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Location
Full view
69Somewhat walkable
Grade: 69 out of 100
127Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
Reviews (225)
Filter reviews
83 results
Traveller rating
45
22
5
8
3
Traveller type
Time of year
LanguageEnglish
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45
22
5
8
3
Show reviews that mention
All reviews son moll beautiful walk sun loungers half board on arrival average food dinner buffet junior suite bed and breakfast high season germans robes harbour balconies
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1 - 5 of 83 reviews
Reviewed August 21, 2018

We visited Palma last week and on arrival to our hotel we found that they had double booked us. We were then asked to spend two night here at the Hotel Serrano. Our other hotel has also upgraded our stay to half board so we...More

Thank Liz B
Response from PPRR_Management, Manager at Hotel Serrano PalaceResponded August 26, 2018

Dear Guest, thank you very much for the positive review. You are right: We are by no means an all-inclusive hotel so things are different than expected. Nevertheless it is nice to read that you enjoyed your short stay with us and appreciated the features...More

Reviewed April 10, 2018

Surprice with the 5 star raiting at this hotel. We love to test hotels on the island since we are working with turism. This one was on the list since it was 5 star. Belive our surprice when we found old fashion rooms with uncomfortable...More

Thank MonicaKGF
Response from PPRR_Management, Manager at Hotel Serrano PalaceResponded April 25, 2018

Dear guest, we feel sorry about our Hotel not being the type of hotel you were looking for. The fact that the enormous majority of our guests do no share your opinion does not help much. Anyway: We thank you for your opinion which will...More

Reviewed August 10, 2017 via mobile

Good 5 stars hotel, large rooms and bathrooms. Located 20 m from a crowded small beach ( there is a lovely beach ~700m away after the harbour) Good breakfast buffet, a bit less impressed by the dinner one. Room's furniture is a bit oldish. Would...More

Thank Michel F
Reviewed July 23, 2017

Hotel Serrano is a beautiful hotel close to the beach of Son Moll. This beach is extremely busy and far too small for all the surrounding hotels. Also hotel Serrano can be too crowdy, not IN the hotel, but outside: poolarea too small, no beds...More

Thank Susan K
Reviewed July 15, 2017 via mobile

As all English reviews, very much German. Average food, no outdoors dining very corporate no atmosphere. Extra charge for beds around pool and top terrace pool. The best thing though was the spa and personal trainer Victoria. I had one to one yoga sessions every...More

1  Thank jogygogo
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Questions & Answers
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Room Tips
"Higher floors are quieter."
Jets1978
Sep. 13, 2016
Read review
"Facing the sea."
7chrisb
Aug. 19, 2015
Read review
"Sea view was fully worth it, due to it being so close!"
Joe_Willmott
Jun. 29, 2015
Read review
"Sea view is the best to go for, otherwise you will be overlooking the gardens, which is also ok."
Ginalouise53
Sep. 24, 2014
Read review
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PRICE RANGE
US$131 - US$386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
serrano palace cala ratjada
LOCATION
SpainBalearic IslandsMajorcaCala Ratjada
NUMBER OF ROOMS
151
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