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Hotel & Spa Ferrer Janeiro

474 reviews
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Traveller (335)
Room & Suite (83)
Pool & Beach (64)
Overview
  • Excellent45%
  • Very good38%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)Write a Review
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1 - 5 of 167 reviews
Reviewed 1 week ago via mobile

I really enjoyed my stay at this hotel. The hotel staff were very welcoming. I booked this holiday to celebrate my birthday but I don't think I experienced the Wow factor. I was a little disappointed! Nevertheless, I had an amazing holiday. We had something...More

Thank Diane A
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 1 week ago

Hola Diane, Thank you for the feedback! We are sorry to hear that there has been a misunderstanding with the final bill and if you wish to contact the hotel directly, you can write an email to recepjaneiro@ferrerhotels.com explaining the situation. We are glad to...More

Reviewed 1 week ago via mobile

Booked a week here thinking the bad reviews were probably just an over exageratiion..... there not! The reports of this hotel being over run by ignorant Germans is TRUE. Reception, bar staff and the manager all useGerman as first language when speaking to you. The...More

Thank innorout79
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 6 days ago

Dear Guest, We feel really sad for hearing that your opinion of our hotel was not very positive, but we understand that we can't always satisfy all of our guests. Even though there are a lot of nationalities, apart from German, which visit our hotel...More

Reviewed 9 January 2018

A very nice looking hotel. Friendly reception. Bedroom very nice but did not like the glass partition between the bathroom and bedroom. Also, some of the towels were well below 4-star standard. Despite leaving a "tidy room" sign on door, room not cleaned after five...More

Thank Moggsmallorca
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 16 January 2018

Dear Guest, Thank you for giving us your feedback! Glad to know that you found the hotel to be nice, the friendly reception and the celebrations of a national holiday, which were also held in the hotel. We are sorry to hear that you didn't...More

Reviewed 29 December 2017 via mobile

Our first holiday with our 15month old girl and it was a great holiday. the hotel offers a free shuttle service from the airport if you book direct with the hotel, this was much appreciated but in hindsight for us personally after a late night...More

Thank keevs84
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 3 January 2018

Dear guest, Really thrilled to hear that you choose our hotel for your first holiday with your baby daughter. And we are sorry that the transfer ended up being a bit too long for you and your family, however, the route that the bus makes...More

Reviewed 2 December 2017

I visited Mallorca offseason and couldn't be happier in choosing this hotel. I went for an all-inclusive option and was very happy. The food was excellent and the staff very attentive. I will definitely choose this hotel again when I'm back to this corner.More

Thank Thais C
Response from FerrerHotels, Director de Relaciones Públicas at Hotel & Spa Ferrer JaneiroResponded 3 January 2018

Hola Thais, We are glad to know that you were happy with your choice, both with our hotel and with the all-inclusive. Also, thank you for the nice compliments regarding the food and the hospitality of our staff. It will be our pleasure to welcome...More

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12345634
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$69 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Ca'n Picafort
#6 Luxury Hotel in Ca'n Picafort
#6 On the Beach Hotel in Ca'n Picafort
#7 Family Hotel in Ca'n Picafort
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Ca'n Picafort
#6 Luxury Hotel in Ca'n Picafort
#6 On the Beach Hotel in Ca'n Picafort
#7 Family Hotel in Ca'n Picafort
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (335)
Room & Suite (83)
Pool & Beach (64)
Dining (30)
Family and Play Areas (4)
Questions & Answers
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Garscom
13 January 2018|
AnswerShow all 3 answers
Response from PennyNIreland | Reviewed this property |
Yes spa facilities are included with any stay, there is a €1 charge for a shower cap and towel, or pay €10 for your whole stay and the €10 euros is returned when you return your towel, we just paid €1 each time so we got a... More
1
Vote
pontichick
2 January 2018|
Answer
Response from SJS1966 | Reviewed this property |
I think it’s part of the hotel. I would email them as I imagine they could forward it for you.
0
Votes
lilianjorda
19 November 2017|
Answer
Response from Hebsy65 | Reviewed this property |
There is nowhere really on site, however, the animation team were brilliant and organised regular football during the week at the Exagon Park hotel (about 10 mins walk). My son was 13 when we stayed and is football mad! He... More
0
Votes
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12345622
Room Tips
"Booking.com changes prices from time to time. Check twice before booking."
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"The higher the better"
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"Lovely pool view, but do not have a room overlooking the stage area as this can be noisy. Having said that..."
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"The further from the entrance - the better! Too much extra noise coming from the reception area."
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