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The place itself was lovely, food let this place down on a major scale , we ate out everyday its was so bad , rooms where fine although could do with a bit of tlc, beds where uncomfortable,the restaurant was like a free for all...More
1 Thank Sheila Marie L
Response from hotel_responsible, Manager at Aparthotel Roc Las RocasResponded 3 weeks ago
Dear Sheila Marie L,
Many thanks for your valuable feedback!
We pay attention to all comments and we always try to meet our guests’ expectations. Our aim is to always offer our guests a great holiday experience and we are sorry you left disappointed by...More
The restaurant was like a canteen, we had raw food, same food every night, not covered, were expected to leave by 9pm, the food was scrapped off plates next to our table. Accommodation was very below standard, bathroom was outdated, taps were corroded, our 16...More
Thank Danii B
Response from hotel_responsible, Manager at Aparthotel Roc Las RocasResponded 13 December 2017
Dea Danii B,
Thank you for taking the time to write a detailed review about your recent stay at our hotel.
Sorry for the inconviences you have experienced during your recent stay with us. We constantly work on improving our guests’ satisfaction; therefore, your feedback,...More
Nice clean friendly hotel. Good food. Excellent staff. Choice of pools. Alcohol not much choice. More for families than couples. No lifts. Spacious rooms with kettle and fridge. Entertainment from the reps.More
Thank Annette B
Response from hotel_responsible, Manager at Aparthotel Roc Las RocasResponded 4 December 2017
Dear Annette B,
Thanks a lot for your fantastic review!
It seems that you had a really great time with us and that we were able to met all your expectations during your stay at Roc Las Rocas.
It will be a pleasure to welcome...More
Unfortunately, this holiday fell way below expectations. Whilst I can overlook the broken tiles, and damaged doors and walls in an apartment that badly needs a complete overhaul, I cannot excuse the low standard of food. I went with my daughters for the last week...More
2 Thank Clare B
Response from hotel_responsible, Manager at Aparthotel Roc Las RocasResponded 20 November 2017
Dear Clare B,
First of all we would like to thank you for spending time to write a review through TripAdvisor.
We deeply regret your recent stay with us haven’t met your expectations in terms of some services. One of our main goals is to...More
I believe you get what you pay for! We did with this hotel Its a self catering apartment trying to be all inclusive!
First the accommodation was very dated in desperate need of an upgrade however it was clean and spacious we had a 1...More
Thank Hazel S
Response from hotel_responsible, Manager at Aparthotel Roc Las RocasResponded 8 November 2017
Dear Hazel S,
Thank you for taking the time to share your holiday experience with us.
It makes us really happy that you had a nice stay in general with us and that you especially liked our great location, our beach as well as the...More
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Balearic Islands >
Also Known As
Club Marmara Roc Las Rocas Hotel Cala d`Or ,
Apartamentos Roc Las Rocas Hotel ,
Aparthotel Roc Las Rocas Cala D'Or, Majorca, Spain
To the best of my knowledge, pool towels aren’t provided. A lot of the apartments have sea views, the ones overlooking the two pools have the best sea views, although even from the apartment we had, which is on the other... More
To the best of my knowledge, pool towels aren’t provided. A lot of the apartments have sea views, the ones overlooking the two pools have the best sea views, although even from the apartment we had, which is on the other side of the building, we still had a partial sea view.