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Universal Hotel Florida

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#10 of 27 Hotels in Magaluf
Certificate of Excellence
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Universal Hotel Florida
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903 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Reviewed 13 July 2015 via mobile

Loved this hotel, the staff were very friendly and helpful. Favourite bartender was Mar, she's lovely! Close to the beach and great facilities. Only downside was the poor wi-fi connection and no air con in the rooms, other than that a great stay!

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Helpful?
Thank ShakeelaYasmin
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear ShakeelaYasmin, Hotel Florida we would like to thank you for your helpful and positive review about your recently stay with us. Your comments are really useful to us, as they let us know what can be improved and we are very happy to read them. Our apologies for the inconvenineces mentioned. Once again thank you so much and we...

Rhyl, Wales, United Kingdom
Reviewed 11 July 2015

I read both good & bad reviews of this hotel on TripAdvisor, therefore I was both concerned & curious too what I would encounter once I had decided to book this hotel for my holiday. All I can honestly say is, good & bad is slightly appropriate (More bad than good). You cannot say this hotel is excellent, nor horrendous....

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Helpful?
Thank Aled-Rhys J
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Aled-Rhys J, First of all thank you very much for choosing our hotel to spend your holidays, We are sorry to hear that not everything was to your liking during your stay here with us. Regarding the request of your rooms we try always to fulfill them, depending on the occupancy of the hotel, but anyway if you would...

Manchester, United Kingdom
Reviewed 11 July 2015

Visit 24/6/15 7 nights. The hotel is well run with great staff very clean rooms and dinning room with good choice of food bearing in mind it is set up for the Stag/Hen parties of which there where a lot. To me the pool is to small for the amount of people in hotel since they added 2 annexs as...

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Helpful?
1Thank BillB795
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear BillB795 Your opinions are very important to us and we will make every effort to continue to take them into account when improving our quality and service. There can also be certain periods of time where there can be more groups, but in general we recommend our Hotel for everyone who wants an enjoyable holiday. We look forward to...

Brockenhurst, United Kingdom
Reviewed 11 July 2015 via mobile

Great staff , service excellent !!! Waitresses and waiters really friendly ( Senior Molina very charming ). Special thanks and admiration for housekeeping staff !!! Well done everybody !!! Food ? You couldnt ask for more. If I will visit Magaluf again I will definitely book stay with you guys again !!! Thanks again !!! Karolina

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Helpful?
Thank Caroline197605
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Caroline, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. It is always a great motivation to receive such nice compliments, this shows us that we are on the right track with our services and standards. We hope to have the pleasure to welcome you again in a near...

Cambridge, United Kingdom
Reviewed 10 July 2015

First holiday to Magaluf and this hotel was brilliant! 5-10 minute walk to the beach and strip which is bearable however the hill on the way home is a killer (plus steps if you are coming from the beach). Stayed half board and we were taken to a separate part of the hotel which we were a bit miffed with...

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Helpful?
Thank Jon L
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Jon L, First of all, thank you for your Tripadvisor report, just so you know for the future The Hotel has the option to upgrade to all inclusive, and from half board it costs18,50€ per person and day, with this option you have all the drinks included at the restaurant and the pool bar from 10 am until 11pm....

Reviewed 9 July 2015 via mobile

Very good for drinking young adults. Group of 11 of us, each being 18 years of age using the all inclusive facilities Clean hotel and rooms, good bathroom facilities in rooms and around hotel in general, good showers and regular cleaning from maids every day, food is reasonable, friendly staff, nice pool, near to beach and clubs, very cheap booking...

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Helpful?
Thank Jack R
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Jack R, Thanks for taking the time to leave a review of your stay with us at the Hotel Florida. We really appreciate the feedback and we are very pleased that you had a fantastic stay with us. We hope that we will get to see you back with us sometime in the future. Thanks again for the great...

London, United Kingdom
Reviewed 8 July 2015

just returned from a week staying at this hotel with a few lads (aged 22) we were put into the separate annex to the main hotel, it looked run down, but the room was good, spacious and clean (definitely need a sea view room) great atmosphere in the evenings, pool had a quality atmosphere everyday. It was a perfect location...

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Helpful?
Thank Daniel J
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Daniel, Have guests as great as you is an honor, and it is a pleasure to read that we keep surprising you with an excellent service in your stay. We are very happy that you appreciate all our services, and specialty our polite and helpful staff. Our goal is to offer our guests the best possible stay and to...

Reviewed 8 July 2015 via mobile

We had an amazing time in Magaluf, the hotel was fantastic. The view was incredible and a pleasure to wake up to every morning. Food and staff at the hotel were great. Only 5 mins walk to the strip with lots to choose from, great prices too with the offers they give you. PRs trying to get you in bars...

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Helpful?
Thank Shezzy0802
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Shezzy0802, Thank you for your review and for your kind words regarding the staff and hotel. We are really happy to hear that you liked our hotel and also very glad that you have enjoyed your stay in hotel Florida. We hope to see you back again, Best regards, José Solaz Hotel Manager

Reviewed 7 July 2015

Just came back from a week staying here with my mates (all lads age 19/20) make sure you get a sea view 100%! Good pool, good view etc. Big up Alejandro, Mar & Senor Chano. Top bar workers! Other than that it's pretty close to the strip and has shops close by

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Helpful?
Thank Jonny L
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Jonny L, Thank you very much for choosing our hotel for your recent holiday and for sharing your opinion on Tripadvisor. I have passed on your comments to all of the team ( bar) as its always good to know when they are doing a good job. Thanks once again for leaving a review. Best Regards Hotel Manager José...

Falkirk, United Kingdom
Reviewed 5 July 2015 via mobile

Went to this hotel for a second year in a row for a girls holiday, when we arrived the rep took us to our room which was good, this time we were in the main hotel and not the seprate bit, the room was a bit smaller but our balcony was amazing, it waa a sea view with 2 sunlondger...

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Helpful?
Thank Nicole E
psolaz, Gerente at Universal Hotel Florida, responded to this review

Dear Nicole E, Thank you very much for taking time to review our Hotel on Tripadvisor and your kind words. I´m very sorry about your problem with the ants. I have passed on your comments to all of the team as its always good to know when you are doing a good job. Thanks once again for leaving a review....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel Florida combines a privileged location, on a promontory in the bay of Magalluf, with the daytime and nighttime attractions of this well-known resort. A beautifully located sun terrace with pool and a fantastic view beckons you to relax, whilst a short walk separates the hotel from lively beaches and discos, bars, night clubs and restaurants offering fun into the early hours. ... more   less 

Additional Information about Universal Hotel Florida

Address: Calle Torrenova 33, 07181 Magaluf, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Magaluf
Price Range: $74 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Universal Hotel Florida 3*
Number of rooms: 204
Reservation Options:
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Also Known As:
Florida Hotel Magalluf
Hotel Florida Magaluf
Universal Hotel Florida Magaluf, Majorca, Spain
Hotel Style:
#6 On the Beach Hotel in Magaluf
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Questions & Answers

Here's what travellers have asked, with answers from Universal Hotel Florida staff and other travellers.
131 questions
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Questions? Get answers from Universal Hotel Florida staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a sea view it is totally worth it”
 of 5 bubbles V3923TBsarahs, 15 Nov 2016 | Read review
“Make sure you get air conditioning in the hotter months”
 of 5 bubbles Clickabix, 15 Oct 2016 | Read review
“we had room 810 which had an amazing view of the ocean”
 of 5 bubbles 900chrisc900, 13 Oct 2016 | Read review
“Rooms 1001/9 , 2001/9 and 3001/9 were in a seperate building next to the hotel and had amazing sea view and were lovely and quiet”
 of 5 bubbles karton2129, 11 Oct 2016 | Read review
“All the rooms have a sea view fantastic”
 of 5 bubbles Q6987DLdavidv, 6 Oct 2016 | Read review
5 of 5
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