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AluaSun Torrenova

2,121 reviews
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Traveller (891)
Pool & Beach (229)
Room & Suite (194)
Overview
  • Excellent38%
  • Very good35%
  • Average18%
  • Poor6%
  • Terrible3%
Travellers talk about
“family hotel”(180 reviews)
“splash pool”(105 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (2,121)Write a Review
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All reviewsfamily hotelthe thomas cook kids clubsplash poolmiddle poolpalma novasnack barkids buffetsteep hillgala nightnext yearentertainment teamsoft play areaevening entertainmentgreat holidaywalking difficultiesreception staffmain pool
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641 - 645 of 1,981 reviews
Reviewed 11 September 2015

Firstly, having read a few reviews on this hotel before booking and now having stayed here for 7 nights, dont let the bad ones put you off. The hotel is very clean, the staff are always friendly and helpful. Stayed here first week on September....More

1  Thank Josh R
Response from MarinaHotels, Director de Relaciones con Clientes at AluaSun TorrenovaResponded 14 September 2015

Dear Mr Josh R; Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary,...More

Reviewed 10 September 2015 via mobile

Went here first week of September. And after reading a lot of reviews was a little worried what to expect. But it was brilliant from check in to check out. The sun bed situation wasn't as bad as expected we was normally down by 11...More

3  Thank Gemma L
Response from MarinaHotels, Director de Relaciones con Clientes at AluaSun TorrenovaResponded 14 September 2015

Dear Gemma L; First of all we would like to express our gratitude for your lvisit and for dedicating your time and effort to write this review about our Marina Torrenova Hotel. Feedback of our guests is a very important aspect to us to be...More

Reviewed 10 September 2015

we have just returned from a week in this fantastic hotel.we could not fault one single thing from the staff at reception who were very helpful at all time all the staff that make the holiday a great experience .Jen the Thomas Cook rep was...More

Thank Gill H
Response from MarinaHotels, Director de Relaciones con Clientes at AluaSun TorrenovaResponded 13 September 2015

Dear Gill H, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve...More

Reviewed 9 September 2015

Don't let negative reviews put you off. We stayed 2 weeks from 20thaug. 2 adults and 2 kids aged 3 and 6. Arrived at hotel about12 noon, quick check in and room was ready. Nice room 621' over looking pool. Food We are fussy eaters,...More

4  Thank Michelle M
Response from MarinaHotels, Director de Relaciones con Clientes at AluaSun TorrenovaResponded 10 September 2015

Dear Michelle M; We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor...More

Reviewed 8 September 2015

Firstly some reviews do not give this hotel justice! I'm sure visitors have not paid to visit a 5 star hotel so why expect that. Myself, wife and 7 year old son visited in August during the summer holidays and yes it was busy but...More

6  Thank Siburrowsply
Response from MarinaHotels, Director de Relaciones con Clientes at AluaSun TorrenovaResponded 13 September 2015

Dear Seaburrowsply; First of all, let us thank you for taking the time to share your holiday experience with the whole Trip Advisor community about our Marina Torrenova Hotel. Guest’s satisfaction is our priority and your feedback, which totally confirms your contentment, makes us very...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$81 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Palmanova
#11 Luxury Hotel in Palmanova
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$81 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Palmanova
#11 Luxury Hotel in Palmanova
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (891)
Pool & Beach (229)
Room & Suite (194)
Dining (132)
Amenities (38)
Family and Play Areas (19)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Chris P
16 February 2018|
AnswerShow all 3 answers
Response from amanda571 | Reviewed this property |
Hi, the sun hits the children pools so would say a lot warmer than the adult pool were shaded by trees. Enjoy your holidays x
0
Votes
luckytink57
11 February 2018|
Answer
Response from Lush55 | Reviewed this property |
From memory it is about: Breakfast 07:30 - 10:30 Lunch: 12:30 - 2:30 Dinner: 6:00 - 9:30 Bar : 10 - 23:00 Snacks: 10:00 - 17:00
0
Votes
luckytink57
11 February 2018|
AnswerShow all 2 answers
Response from welshdevil | Reviewed this property |
the breakfast opens at half seven till ten the snack bar opens at half ten till five the dinner is six till nine you can also have lunch at half twelve till two x
0
Votes
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Room Tips
"Pool view always the best views."
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"We asked for low floor and pool view .got both"
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"It was quiet still the front"
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"All good rooms"
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