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Club MAC Alcudia

12/06/2017 13/06/2017
1 room 2 adults 0 children
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Club MAC Alcudia
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6,077 Reviews from our TripAdvisor Community

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There are newer reviews for Club MAC Alcudia
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Showing 5,953: English reviews
Birkenhead, United Kingdom
Reviewed 1 week ago via mobile

I was a little worried about booking Club mac after reading the reviews but can safely say I needn't of been. We travelled as 2 families with 5 kids in total and there was so much to keep them entertained. Lots of pools to try including a splash pool with dragon slide, a park, kids club and the hidropark over...

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Helpful?
4Thank Suzanne_B55
Management response:

Dear Guest. Thank you for your kind and detailed review, we are so delighted that you and your family had a great holiday here with and that you found our resort had lots to offer families looking for a fun filled holiday. We hope to welcome you back in the near future. Kindest regards. Guest Satisfaction Dept.

Orpington, United Kingdom
Reviewed 1 week ago via mobile

Rooms basic and small for us and 2 children and beds were very uncomfortable. Food almost not even edible my husband refused to eat here so spent a lot of money eating out. We wanted a good family holiday with things to keep the kids busy. Well it felt like a zoo most of the time and adults fighting in...

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Helpful?
Thank pscott85
Management response:

Dear Guest. We are sorry to read your feedback had nothing positive to say about our resort and am also sorry to read that you husband did not enjoy any of the vast variety of foods that we offer in our restaurants. We sincerely hope that you enjoy your next holiday abroad. Yours sincerely. Guest Satisfaction Dept.

Knutsford, United Kingdom
Reviewed 1 week ago

Our daughter booked this hotel for us, her partner and her 3 children. (4 months,5 1/2 & 8) Check in was a nightmare as they have introduced a (supermarket) number system but we all rushed passed the board telling us to take a ticket which wasted 5 minutes! When we got one there were about 8 groups to check in...

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Helpful?
5Thank charlie w
Management response:

Dear Guest, Thank you very much for your informative and detailed review. We are thrilled that your family had a fabulous holiday here with us and we look forward to welcoming your daughter and her family back in the near future. Kindest regards. Guest Satisfaction Dept.

Reviewed 1 week ago via mobile

Honestly the bad reviews of this place are utter crap, this is a 3 star family orientated complex it is in no means going to be quiet, i have been here only 2 days out of 10 and i can already determine that the place is amazing, the food is brilliant, the staff are amazing who cant do enough for...

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Helpful?
15Thank Robert L
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you for your lovely review and photographs of your holiday here with us at Club Mac. We are so pleased that you are enjoying all the amenities and food and that are staff are amazing. We really appreciate your positive feedback and know you will have a lovely holiday here with us and look forward to seeing...

Scotland, United Kingdom
Reviewed 1 week ago

A very enjoyable ten days spent at Club Mac Alcudia, fully inclusive food and drinks. The food was good and varied with restaurant open four times a day for breakfast,lunch,dinner and late snacks, plus a burger bar open till 4pm. Wide variety of drinks available all day till midnight. Plenty going on in Port Alcudia as well which is a...

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Helpful?
4Thank robroyxx
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Many thanks for taking the time to post your reviews about Club Mac and all its amenities. We are so pleased that you found Alcudia had plenty to offer and that you had a lovely holiday here with us. We sincerely hope to welcome you back in the near future. Kindest Regards. Guest Satisfaction Dept.

Reviewed 1 week ago via mobile

So I was also anxious about going to this resort due to bad reviews but as the holiday went on my mind started to change. When we first arrived (after being up and traveling from 3am) we found ourselves hanging around reception for longer than needed because the woman behind the desk seemed to have no clue what she was...

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Helpful?
4Thank Kimbaz12
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you for your lovely review. We are sorry that you had some unwelcome guests but that the situation was resolved. We are so glad that you enjoyed all the facilities, food and entertainment that Club Mac has to offer and that you had a lovely holiday with us. Kindest regards. Guest Satisfaction Dept.

Reviewed 1 week ago via mobile

Just spent a week here, hotel is great very good for kids, the place is spotless considering the size and number of people here. Our first couple of days were great as it wasn't to busy but mid way through our stay the place was beginning to get so so busy, if you are visiting here in any month from...

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Helpful?
Thank Chris020990
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you very much for writing such an informative and detailed review and we are very pleased that you found our resort, staff, food and amenities very good. We must, however, defend our guest as I believe that here we have a fair mixture of people and to label the majority as ´chav/louts´ is both offensive and unfair....

Fareham, United Kingdom
Reviewed 1 week ago

We returned 10th May after spending a week in the Saturno Hotel. After reading reviews we were a little concerned, we took our Son, Daughter and Grandchildren, We had a fabulous week and could not fault our week. Everything from the complex, the hotel, the food and the staff. The entertainment team were fabulous and all staff so friendly. It...

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Helpful?
9Thank Dawn R
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you for your lovely review about our hotel, food and staff. We are so thrilled that you and your grandchildren had such a fantastic time here. It is so wonderful to read that you and your family are planning to return and we look forward to seeing you all again soon. Kindest regards. Guest Satisfaction Dept

Reviewed 2 weeks ago via mobile

We went to club mac in the second week of "the season" as we thought it wouldn't be too bustly (our youngest doesn't do well with crowds and we like to keep and eye on our children) the place is absolutely immaculate...the staff work from 5am cleaning the communal areas and pools...the food is Lovely, very varied for adults (different...

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Helpful?
8Thank JanJew
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you for your lovely review. We are so pleased that you thought so highly of our resort, facilities, food and your lovely comments about our room maids and staff. We are delighted that you and your family had a lovely time here and we have taken into account all of your comments as your feedback is of...

Bolton, United Kingdom
Reviewed 2 weeks ago via mobile

Just returned from an excellent holiday at club Mac. I was a bit anxious about going after reading some of the reviews but I had absolutely no reason to be. Yes it was a bit noisy and yes it was quite busy but it's a family resort so I don't know what people expect. I had a 2 year old...

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Helpful?
9Thank Helen L L
MacHotels, Guest Relations Manager at Club MAC Alcudia, responded to this review

Dear Guest. Thank you for taking the time to post a lovely review of your holiday. We are thrilled that your children were fully occupied and had such a fantastic time here with us and that you plan to return in the near future. We certainly look forward to welcoming you back. Kindest regards, Guest Satisfaction Dept.

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Club Mac is an all inclusive complex located in Puerto Alcudia, Mallorca. The resort specialises in families and at their disposal there are 100.000 square meters with a wide offer for all tastes. Two natural lakes, one of them with kayaks, water bikes and pedalos, spacious gardens, nine swimming pools, including a splash pool for small children and a river pool, Children Village for children between 4 and 12 years old, two entertainment areas: a spectacular stage with professional shows and another area with live music or entertainment every night, two indoor bars, five outdoor bars, three restaurants, burger kiosk , tennis court, sand multi sports court, mini golf, running track, archery, small train around the complex for the younger ones, souvenir shop, etc.The complex has three buildings in which you will be able to find rooms to suit your requirements. Marte, Jupiter o Saturno, all of them with the same quality and good service and sharing all facilities between them. ... more   less 

Additional Information about Club MAC Alcudia

Address: Avenida Tucan S/N, 07410 Port d'Alcudia, Alcudia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Alcudia > Port d'Alcudia
Price Range: $155 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club MAC Alcudia 3*
Number of rooms: 1024
Reservation Options:
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Also Known As:
Club Mac Alcudia Hotel Port d`Alcudia
Mac Alcudia Hotel
Hotel Mac Alcudia
Club MAC Alcudia Spain/Majorca
Hotel Style:
#3 Top resorts Hotel in Port d'Alcudia
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Questions & Answers

Here's what travellers have asked, with answers from Club MAC Alcudia staff and other travellers.
774 questions
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Questions? Get answers from Club MAC Alcudia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“if you want a good room chose a different hotel”
287adriand, 21 May 2017 | Read review
“alway go for the Premium Room”
KayandSam2012, 21 May 2017 | Read review
“Upgrade to superior rooms....worth the extra”
charliew780, 16 May 2017 | Read review
“Overlooking pool”
707annc, 10 May 2017 | Read review
“dont book full stop there are no good rooms”
pamf494, 13 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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