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Holiday Inn Norton

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Traveller (27)
Room & Suite (26)
Dining (5)
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Overview
  • Excellent21%
  • Very good36%
  • Average21%
  • Poor15%
  • Terrible7%
Travellers talk about
“room was clean”(10 reviews)
“train tracks”(4 reviews)
“easy access”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Norton
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Rooms
Jul. 9Jul. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (141)
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Traveller rating
30
47
31
22
11
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Time of year
LanguageEnglish
30
47
31
22
11
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All reviewsroom was cleantrain trackseasy accessexceeded my expectationseach morningstreet noisebusiness tripnice staystaff was friendlyloungemaintenanceboysthumbsdecisionpairpracticehousekeeper
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1 - 5 of 141 reviews
Reviewed 1 week ago

The elevator, pool, excercise room, and laundry are all down. We did get a text letting us know the elevator was broken. Housekeeping seems a little hit or miss. All in all though the room is nice enough. Not the best, not the worst.

Thank Heather S
Hotel's Favourite
Reviewed November 30, 2017

Enjoyed a great experience on a business trip to the Tri-County area while staying at the Holiday Inn in Norton, VA. From the fantastic breakfast, cooked to order each morning, to the extremely clean rooms, attentive service and wonderful southern hospitality at every turn. I...More

Thank gaylemarsella
Reviewed 1 week ago via mobile

Upon arrival, we were informed that the pool and exercise room were both closed. No big deal, we were there for the High Knob Music Festival anyway. After the festival we returned to the hotel hungry and tired. The restaurant was hosting a class reunion...More

Thank Barbara P
Reviewed April 1, 2018

The pool was not working and this was not listed on the website. So TV instead, NO, the remote control in the room was not working either. (staff were apologetic, as if they have had a lot of practice doing this). I have stayed at...More

Thank Fred T
Response from IHGService, Guest Relations Manager at Holiday Inn NortonResponded April 15, 2018

Hi Fred T, Thank you for choosing us again despite the service going downhill. I will share your comments with hotel management to ensure that the issues you raised will be given immediate attention. I'm sorry you weren't informed about the pool. I understand that...More

Reviewed January 29, 2018

Great hotel! Nice people and very helpful. Good location. Nice decor and very quiet for resting and relaxing. A lot of restaurants nearby that are within walking distance. Very clean and updated. I did feel it was a bit pricey.More

1  Thank Andrea S
Response from IHGService, Guest Relations Manager at Holiday Inn NortonResponded February 13, 2018

Hi Andrea S, Hello from IHG! Thank you for your candid review. I appreciate you sharing your thoughts about our area of value. I'm sorry for the letdown. This will be shared with the team for future improvements. It's good to know that you find...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Hot Tub
Tennis Court
Indoor pool
Details
Price range
US$82 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$82 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (27)
Room & Suite (26)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Jasperdm
December 7, 2016|
AnswerShow all 4 answers
Response from Fred T | Reviewed this property |
I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had... More
1
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Room Tips
"Noise (beside an inclined city street - slow moving loud diesel powered trucks {exhaust and brake sounds day..."
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"4th floor is best to avoid morning truck traffic noise"
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"Try to stay in a room to the front of the hotel."
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"rooms facing parking areas are less noisy than the ones facing the road"
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