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We wanted to be in Norton, VA. If you want to be in Norton, VA then this hotel/motel is a descent place to stay. It has an indoor pool. The rooms were clean. We had a rollaway that was pretty comfortable. There is also a...More
Thank L B
Response from Jackie S, General Manager at Holiday Inn NortonResponded 16 September 2015
Thank you so much for your wonderful review. We appreciate your patronage and hope you will visit us soon. Our Staff and Management appreciate all comments.;
No longer give breakfast coupons. The desk is to small to work on. No desk chair. No microwave. I am a platinum elite card holder. I am looking for somewhere else. Really went downhill over the last couple of years
1 Thank leon b
Response from Jackie S, General Manager at Holiday Inn NortonResponded 19 June 2015
Thank you so much for staying with us. We appreciate your patronage and look forward to your next stay.
Spent two nights there and was very pleased. The room was very nice and very clean. The staff was friendly. Had no problems so I cannot rate how they might have responded. Had dinner and breakfast in the restaurant. Food was delicious and very reasonable....More
1 Thank Sheila B
Response from Jackie S, General Manager at Holiday Inn NortonResponded 15 June 2015
Thank you so much for your wonderful comments.
We look forward to your next stay.
Our staff appreciates all comments and we let them know that our guests appreciate them.
Very good staff from front desk to room service to restaurant upstairs will be back !!! Thanks to a great staff in Norton va job well done from the Rinkers in Stephens city va Hope that nothing ever changes pool was great too
Response from Jackie S, General Manager at Holiday Inn NortonResponded 4 June 2015
Thank you so much for your wonderful comments. Please visit us again.
We appreciate your patronage
I will just list pros and cons.
- tiny refrigerator
- no microwave
- rude, young help staff
- overpriced food from restaurant
- room service took as long as an hour
- bugs in the room
- comforter had cigarette burn holes
Response from Jackie S, Manager at Holiday Inn NortonResponded 31 May 2015
Thank you so much for your patronage. We appreciate all feedback and strive to be the best hotel we can be. Please stay with us again.
We appreciate you and hope you will visit us again
US$84 - US$116 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had... More
I am not sure about the type of pet accommodations available at the Holiday inn in Norton. I do recall a lady who had a medium sized "moderately vicious" dog on a leash at the Norton location when we were there. We had children and she wanted to make sure they didn't go near it, as if she actually thought they or an adult would be that silly, considering how it was behaving. You should call probably them to ask.
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"Try to stay in a room to the front of the hotel."